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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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This was purchased as a gift, it was as pictured and comfortable and looked very nice on the recipient.
Product is nice, however two problems. One is it doesn't come in large enough size and secondly slow delivery. Company has been great in service though
Never received product that I've paid over $70 for. Very unsatisfied!
Never received - I would not recommend to any buyer- nothing good became of my so called purchase
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Never ordered from them. Got nothing but charged $101. Crooks
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I purchased a Christmas themed sweater which in the photo looked nice and oversized. I ordered a size large and what I received was like a child's size large!
The return policy says you have to email the curveddream email address for instructions onhow to return an item and give an explanation why you want to return it. I emailed them according to their request and they emailed me back explaining that I can return the items that I purchased as long as they're in the original wrapper and never been worn or washed, however, they didn't specify where I'm supposed to return the items,there was no address or any indication of where I was supposed to return these items.They specified and made it very clear not to return the items to the address that the items came in,that it had to be a special address that I would find in the email however, they never supplied the address. I sent them an email asking where I should be sending the items and they never responded back, this is bad business. The items were way too small. Definitely not the size that they were supposed to be.
Placed order, not told article was out of stock. Wanted sweater for holidays. Called for status, told out of stock. Canceled order but told it was now in stock. Said it was shipped but tracking number says no record of. Definitely bad experience.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
This sweater arrived much later than expected and it is not the same colors as presented in the picture. It is red, yellow, green, bone, light blue and bone. No hues of pink at all. I will be sending back or exchanging. Not sure what this site offers.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
That one sequent on the shirt, clothes look drab and cheaply made, couldn't get help& And I donated all one top the white with a little bit of lace& and I'm out of $115, live and learn!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Very bad quality and not even close to resembling what was advertised on their website. Returned at my cost.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I ordered a sweatshirt for my granddaughter's Christmas gift and as of today I have not received it. It is over three weeks ago that I placed the order!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I had no communication from the company regarding shipping time or method.
There was no mail link to find out any delivery information. After many days I thought this was a scam. Then suddenly it appeared at the door.
You need better communications with your customers.
First time buyer. Seem like they are nice.
I will let my granddaughters judge for me.
I placed an order on 12/12 and as yet I have not received. I contacted customer service for an update and tracking number twice already but have received no response.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
My experience with curve dream has been unfulfilled return request and lateness to my responses!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
This business engages in deceptive and fraudulent practices.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"