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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Need to return my purchased item but customer service response has been very slow and a disappointment.
1. Unsure what the issue was with the card I wanted to use for this purchase. No real info given as to why. Came to discover it was being charged to a company in France.
2. I was disappointed with the items and both need to be returned.
3. The sweater shown appeared to be a nice, supple cable knit. The one I received was a medium size but it was too large, and basically a block of 100% polyester knit. Not comfortable to wear.
4. The jumpsuit was the size I ordered but it must have been for a short person, as the body length was way too short. The shoulders of the jumpsuit barely came up to my breasts. That being said, it was nicely made.
5. The company doesn't offer a customer service telephone number or email address for returns. I will follow up with the *******@curvedream.com for assistance.
Poor return policy and communication. I gave up trying to understand the different options as I just wanted my money bak. The dress did not fit and I will just have to absorb the loss.
Order took longer than expected to arrive. It was a 'sweatshirt' without fleece & fit like spandex even though I ordered a 2X & normally wear a 1X. I gave it to a skinny friend.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Waited 10 days for notice of shipping. Had to email customer service to find out the item was out if stock.
I was expecting knitted outfits, came along printed very cheap material clothing.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
The items we received were not similar to the pictures that were in the website. One item said that it was sequined and there were no sequins on it. Their customer service was excellent and prompt. We resolved the situation in a manner that was not the best but acceptable.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
The product was NOTHING like it was described, was poor quality and over priced. Postage was expensive despite the item coming from NSW and there is no simple or obvious way of making a complaint or organising a return. WORST online shopping experience I've had (and I shop Online a LOT).
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
It has been very difficult to get follow answers to questions...especially for returns. I have been waiting for a week to get and address to return my items and a return authorization number.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
The dress I thought I was ordering and got rave reviews is NOT the dress I received! The fabric was completely different and the sleeves looked like they would fit a doll. Very disappointed. Would not shop this seller again.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
The dress in the catalog and the dress I received didn't appear to be the same, tho I think it was a correct order. The order took weeks to arrive and I'd expected it might not arrive. I will not order from CurveDream again.
I want to return every one of the four items I received. They are not good quality and have to be hand-washed, which was not stated in product descriptions. The company refuses to send me a return label or correct address to send returns.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
It was ok. I thought before sending the product they should have made sure it was all together.
Your clothes are cheap and not worth the money. THey are horrible. Your customer service is very difficult and time consuming.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
Items ordered on 1/01/2025 and as of today, 1/31/2025 still have not received them.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!
I ordered three outfits size 4X. I do not wear a 4X. I wear a 3X. I ordered one size up to be safe and two outfits fit me perfectly. One was a dress and one was a button up shirt that fit me. The top, which does not fit me was a button up also. It was so small on me I could not close it. It landed a little bit past under my shoulders. My bra, stomach and pants were fully exposed. I did not receive any information how to return anything in my package. One of the shirts I ordered is so sheer it requires something underneath it or I would be fully exposed with my bra, stomach, and pants showing through it. The sheer shirt did not say that the orange shirt underneath did not come with the sheer shirt over it that was in the picture online. Now I need to buy a tank top for my very sheer shirt and have to try to find one that matches the sheer shirt. I picked the free shipping and it did take many weeks to be delivered.
On line experience good. Delivery slow but tracking was good. However the fabric was not what I expected on either of the 2 tops I ordered, and one top was considerably smaller than the other even though I ordered the same size. Trying to return the items is proving tedious.
I was sent an email january 26th inquiring if I had driver my order or not. To wait 24-48 hours to respond. I mailed back the response that I had not received my purchase. When can I expect my order?
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Love them. Very impressed by material. The fit is amazing and the style. I bought 2 pairs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"