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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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It was not what was pictured in the app. Shown as sequin jacket. It was plan fabric and it took over a month to get. Plus the sizing ran small. Should have been in the description
Color of one dress was not accurate, not of the best quality, cut on both my purchases
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I was looking for cotton clothing, unstructured to wear in the summer heat. I found the CurveDream site e that has lightweight, polyester clothing which I ordered. Now I like the polyester fabric because it drapes well, is comfortable to wear and looks nice. Thank you!
Poor fit! Returns are very difficult!
I took $40 rather than deal with it.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I just want to exchange for a larger size but don't know how to do it. No one will respond to me.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Very easy to order. Nice dresses. This dress ran a little big
Beautiful clothes reasonably priced easy order. Hope it comes soon
Fabric felt good, fit and color were not what I expected. Thank you
Return policy is horrible, so beware.
The dress cut is cute. It was too small though. I ordered a smal and I am 5'8" 140 pounds. I was able to zip it up fine. But it was too tight for my preference. If returns were easier I would exchange for a medium.
I was charged but never received the clothes. I want a refund.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Don't believe anything on their website. The top I brought was nothing like picture, have tried many times to contact without any luck. 30 days refund "what a joke"
Wish I had read reviews before I purchased
Stay away!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Ordered two long sleeve tops. Only one received. Have still not received any updates if and when 2nd shipment will be made.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
The color was advertised as a mint green. The label on the package said M green. The color of the blouse was actually blue striped. Not my favorite.
I love the jacket. I plan to wear it with a long black dress at my grandson's wedding
I inadvertently purchased 2 jackets. I requested your protocol for the return of the extra jacket. Emails followed with conflicting messages regarding how and if I will receive a refund.
Meanwhile I am holding on to the unopened package containing the jacket because I was sufficiently confused.
I love the jacket. Returning it is the problem
Sincerely,
Moriel Weiselberg
I had to rerun my purchase due to it not fitting, and getting my refund has still not been applied and contacting anyone seems to be impossible.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
I placed an order 3 weeks ago and I've not heard back from them as to why it's not been shipped. I'm not confident they aren't a scam. Be cautious ordering from this site.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I found shipping was slow, and I need to have a return label to return everything. Please contact me as soon as possible. Thank you.
My experience is that my clothing have been very late in delivery.
Items ordered January 8, credit card charged next day. I heard nothing but a confirmation of the order so contacted them January 24. Received acknowledgement of my notification January 29 asking if I had it had not received my order. I responded that I had not. January 31 I received an email that one of my items was out of stock, offering an option to cancel the item for a refund exchange it. I told them to cancel that item and credit my account. I also asked to send the other ASAP as it was for a special event occurring. It is now February 2, and I have heard nothing further.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I ordered 3 items. 2 itms were poor quality material and didn't fit. However, when I tried to return according to all the policies. No response. Crickets! Do not order from Cuvedream
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"