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CurrentBody

1.9

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CurrentBody Reviews Summary

CurrentBody is a leading beauty tech brand that develops advanced, clinically proven devices for at-home use, providing professional-level results with innovative and non-invasive technology.

This summary is generated by AI, based on text from customer reviews

service
76
value
68
shipping
69
returns
67
quality
59

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Davina m.
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No customer service. They do not honor refunds please save yourself money and stress this company is a SCAM

Date of experience: September 4, 2023
California
1 review
1 helpful vote
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Worst customer service
August 27, 2023

Previous package was damaged so severely that the outer and inner box were both damaged. Not a great look for a present. Current body had to think and think and think before considering replacing it. Then proceeds to promise "express delivery" but just uses the cheapest shipping again.

This customer service is an actual joke.
" I've now processed a replacement order to be processed and shipped to you on express delivery. "

Date of experience: August 27, 2023
Australia
1 review
5 helpful votes
Follow Lucy R.
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I bought Currentbody LED masks for face and neck. The device stopped working after 10 goes. When I asked for warranty Currentbody said no. I had keep my beauty devices and make-up in my bathroom drawer and they said I cannot access warranty because it's probably water damage. They did not even check - I guarantee there's no water access in that drawer where there's make-up and towels.

They did not post my review either - they must filter bad reviews to get their star rating up. What a scam!

Date of experience: July 23, 2023
Georgia
1 review
0 helpful votes
Follow Christina N.
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Fantastic company with great customer service. I can't fault either the product (LED light therapy mask) or the buying experience. Would absolutely recommend both.

Date of experience: July 23, 2023
Illinois
1 review
0 helpful votes
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Fantastic LED mask
July 22, 2023

Bought an LED mask from currentbody, and I am thrilled with the results. My skin looks and feels so much better. The delivery was quick, and the packaging was secure. Highly recommend!

Date of experience: July 22, 2023
Texas
1 review
0 helpful votes
Follow Ursula D.
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Ordered the LED mask from current body, and it has transformed my skincare routine. The mask is easy to use, and my skin has never looked better. Fast delivery and great customer service. Highly recommend!

Date of experience: July 21, 2023
Illinois
1 review
0 helpful votes
Follow Wendy S.
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Current body provided excellent service and the product I ordered, the Nuface Trinity, works like a charm. The shipping was fast and the packaging was secure. I'm truly satisfied with my purchase and will be recommending them to others.

Date of experience: July 19, 2023
Illinois
1 review
0 helpful votes
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Led masks
July 15, 2023

Bought face and neck mask. Using daily. Will post results at end of 30 days. Product support very good. Exceptionally quick delivery. Had issue with order. Dealt with immediately. Excellent customer service.

Date of experience: July 15, 2023
California
1 review
0 helpful votes
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Love my LED mask
July 12, 2023

Bought an LED mask from Currentbody and it's absolutely amazing. Delivery was fast and the mask itself is easy to use. I've seen improvements in my skin already. Highly recommend!

Date of experience: July 12, 2023
Hong Kong
1 review
0 helpful votes
Follow Karen S.
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I recently purchased the Nuface Trinity from currentbody, and it has become a staple in my skincare routine. The device is easy to use and has already made a visible difference in my skin. The shipping was fast, and I'm delighted with my purchase.

Date of experience: July 9, 2023
Texas
1 review
4 helpful votes
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Difficult to cancel your order
July 7, 2023

It is hard to believe in now days, cancel order need write email. And the 1-800 customer support phone dose not work. You may need do international call for customer support which is not good. No email back. Very bad services in current day.

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
Follow Michelle I.
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Excellent customer service. Through no fault of CurrentBody, my package arrived torn open and empty. This was resolved quickly and without any quibble and within days I received my product. Very happy customer and will continue to purchase from this company.

Date of experience: July 3, 2023
District of Columbia
1 review
0 helpful votes
Follow Dorothy W.
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Their service is second to none. From the moment of purchase, with fast delivery, right through to actually using the product and providing ongoing help and advice, they are an exceptional company. There's simply no one out there that compares. Five stars doesn't do them justice!

Date of experience: June 30, 2023
District of Columbia
1 review
0 helpful votes
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Super fast delivery
June 30, 2023

Ordered a Clarisonic Mia Prima from current body and was amazed at how quickly it arrived! The product itself is fantastic and their customer service was very helpful. Would definitely recommend current body.

Date of experience: June 29, 2023
Illinois
1 review
0 helpful votes
Follow Jennifer C.
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I had a great experience shopping with current body. I had been wanting one of their LED masks for some time. After hearing great reviews online and wanting to invest in my skin I decided to finally treat myself. The product was shipped quickly and arrived in perfect condition. I have been recommending to friends and family already.

Date of experience: June 28, 2023
New York
1 review
0 helpful votes
Follow Nancy F.
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Led mask was on sale on Currentbody just before Easter for 139 pound (after 10 pound coupon deduction). Buying experience is seamless and easy. Received the package in Kuala Lumpur within 4 days after buying. Delivery by DHL. The only negative has to pay import tax for 25 UK pound vs 139 UK pound of the product price. Cannot comment on the product efficacy yet, but it seems to be working well without any problem.

Date of experience: June 27, 2023
Georgia
1 review
0 helpful votes
Follow Grace W.
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The range of products offered by Currentbody is impressive. I found what I was looking for easily and the whole shopping experience was seamless. Fast delivery and great communication throughout the process. Will definitely be shopping here again.

Date of experience: June 26, 2023
California
1 review
4 helpful votes
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Awful customer service
June 26, 2023

I ordered a $2500 device and paid for express shipping and it has been sitting in customs for over a week with an error message that Current Body did not provide necessary info. The Company's phone number does not work, nor does the advertised chat function. The only option is to email them and then wait days for an unhelpful response. I have been told to wait indefinitely because they "cannot control customs." I asked them to send another one and direct the original one back to them when it clears, but they will not do that. I am in the US, so you think they'd have sorted the customs issued, but it shoudln't be on me. Very frustrating.

Date of experience: June 26, 2023
Florida
1 review
0 helpful votes
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Happy customer
June 24, 2023

Purchased items for the smart 3 in 1 clarisonic, very happy with my purchase. Great service fast delivery. Thank you.

Date of experience: June 23, 2023
Texas
1 review
0 helpful votes
Follow Jackie R.
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Recently purchased the Clarisonic Mia Prima from Currentbody, and it has made a noticeable difference in my skincare routine. Fast shipping and excellent customer service. I'll definitely be shopping with them in the future!

Date of experience: June 22, 2023