Dear Kimberly, thank you for taking the time to leave us a review, we really appreciate it. We do dedicate ourselves to put customer satisfaction as a top priority and we are committed to our customer service. We are also aiming to provide all Cupshe customers with cute designs, nice fit, and high-quality products. Meanwhile, we’ve spent years designing and perfecting the fit for diverse body types. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, we suggest you contact our customer service for some advice. Thank you for your valuable comments and we will keep working hard to meet and exceed your expectations.

Dear Nora, many thanks for your recognition of our products and customer service. We are sorry to know that one of the items you purchased fit small on you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. Glad to know we hit the mark for you. As a company aiming to offer the best service to all Cupshe customers, we’ll keep working hard to make improvements. We look forward to being of service to you again in the future.

Dear Kirsten, many thanks for taking the time to leave us such a kind review. Our design department works hard to make swimsuits as consistent as the size guide. Nevertheless, some swimsuits would have a different fit for different body shapes. You can also email our customer service team if you are not sure which style suits you the best. We’d be more than glad to offer customized suggestions. Meanwhile, we do input a lot to provide swimsuits with better performance and lower cost. Glad to know we hit the mark for you. We continue to strive to provide you with excellent, flattering swimsuits each time you shop with us, as well as great service. Come back and see us soon.

Dear Heather, thank you for taking the time to give us feedback. We are sorry to know that your suits didn't work for you. Our design department works hard to make swimsuits as consistent as the size guide, which is based on the average customers' body figure. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, you can contact our customer service for some advice. Your feedback means a lot to our entire team. We will try our best to optimize the size guide and hope it can be more helpful soon.
Furthermore, we regret that the return process did not meet your satisfaction. As displayed on our website, we do not provide shipping label and will not cover return shipping fee. Full refund could only be processed when necessary information is provided. Sincerely sorry if that bothered you. To make up for that, Cupshe usually provides other options for return/exchange to simplify the process. We will also keep working hard to optimize our return procedure.
After checking your username, we are unable to recognize your related order in our system. If you need any further assistance, please feel free to contact us via live chat or email. We'd love to make every effort to turn your experience into something better. Wish for your understanding.

Dear Marie, thanks for the 5-star review. Your recognition of our products and service is greatly appreciated. Cupshe is striving to make excellent products with competitive price. We regret to know that some of your swimsuits did not fit. Most of our size are true to size, but some swimsuits would have a different fit for different body shapes. We are working hard to optimize the size guide and hope it can be more helpful soon. You can also contact our customer service team next time when you’re not sure about the size. We’d be more than glad to offer customized suggestions. As a company aiming to offer the best customer service, Cupshe usually offers several options for return/exchange, to simplify the return process and meet different demands from our customers. Glad to know that works for you. Looking forward to being of service to you again in the future.

Chère GOERG, merci pour votre note 5 étoiles et votre soutien constant. Notre objectif est de fournir des produits de bonne qualité et le meilleur service à tous les clients de cupshe. Nous sommes contents que vous ayez trouvé de jolis produits à bon prix chez Cupshe. Nous sommes ravis de recevoir vos compliments et votre appréciation. C’est notre honneur d’avoir votre recommandation. Nous continuerons à travailler dur et à répondre à vos attentes. Bonne journée!

Dear Camila, thanks for taking the time to review your experience. We are glad to know that your order was delivered in a timely manner. We are aiming to give high quality products with fast shipping options. We usually print the shipping labels as per the information shown in the order details. We feel regretful if there was any mistake in your address. We would love to look into your case specifically. So we sent you an email, please check it at your convenience. Looking forward to your response.

Dear Jennifer, thanks for placing your trust in us and for taking the time to review your experience. We are striving to offer high quality and cost-effective products. Our design department is also working hard to make our swimsuits as consistent as the size guide, which is based on the average customers' body figure. Some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes next time, you can contact our customer service for some advice. We are glad to know that your suit fit you well. It’s also our honor to have your recommendation. We really can’t wait to welcome you back to our website.

Dear Kelsey, thank you for taking the time to leave us a review, we really appreciate it. Cupshe aims to provide customers with high-quality and low-cost products, and dedicate ourselves to provide all Cupshe customers with products of better cost performance. In addition, to meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. Glad to know that works. However, we are sorry to know the products didn't fit you well. Cupshe strives to make our swimsuits have more options in styles and designs to meet customers' needs. Our design department also works hard to make swimsuits as consistent as the size guide, which is based on the average customers' body figure. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, we suggest you contact our customer service for some advice. What's more, for more support, we suggest you could try our underwired swimsuits, seperated swimsuits and suits with ruche around the bust area. Please note that underwired swimsuits are not suitable for A cup and D+ cup since the wire will gather bust and only suitable for B and C cup. We’ll keep working hard and live up to your expectation. Come back and see us soon.

Dear Marnie, many thanks for your recognition of our products and service. We offer a great variety of styles to meet the demands of different customers. Meanwhile, we are aiming to give quality products with fast shipping options. Our customer service team is striving to respond to customers’ requests and resolve any issue in a timely manner. We’ll keep working hard and live up to your expectation. Looking forward to being of service to you again in the future.

Dear Tina, thank you for being a loyal customer of Cupshe and we really appreciate your 5-star rating. We are striving to achieve better quality and product performance. Our size guide is based on lots of research and accurate measurement. Most of our size are true to size, but some swimsuits would have a different fit for different body shapes. If you are not sure about the size, you can contact our customer service team. We’d be more than glad to offer customized suggestions.
In addition, we have different shipping methods for different countries, and the detailed shipping policy can be found on the “delivery” page of our website.
As a company aiming to offer the best service to all customers, Cupshe usually offers several options for return/exchange, to simplify the process and meet different demands from our customers. We’ll keep working hard and live up to your expectation. Looking forward to being of service to you again in the future.

Dear Tracey, thank you very much for giving Cupshe 5 stars review. We are thrilled that you love our products. Meeting or exceeding our customers’ expectations is our ultimate goal. Our design department works hard to make swimsuits as consistent as the size guide, which is based on the average customers' body figure. Some swimsuits would have a different fit for different body shapes. To simplify the return/exchange process, we usually provide several options. Glad to know that you are satisfied with the exchange process. Looking forward to seeing you again soon!

Dear Jessica, thanks a lot for your recognition and support. To meet different demands from our customers, Cupshe offers several options for return and exchange, to simplify and shorten the process. Glad to know that works. Meanwhile, Cupshe always strives to make our swimsuits more diverse with styles and designs. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have questions with the selection of sizes or styles next time, please feel free to contact our customer service for some advice. We really can't wait to welcome you back soon on our website.

Dear Joleen, thank you for bringing this matter to our attention. We found that our customer service has already made the full refund of your order. We are sorry for this inconvenience and empathize with your frustration. Firstly, please accept our sincere apology due to logistics. To meet your satisfaction and expectation, our team has been trying our best to build up a very convenient service experience. But unfortunately, USPS is experiencing unprecedented volume increases of the packages and limited employee availability due to the impacts of the holiday season and COVID-19. Under this circumstance, your order was influenced and delayed. We sincerely apologize for the logistics didn't work as excepted. But please rest assured that your parcel was on the way to you. So in order to ease your concern, our customer service offered some compensation for you. However, it seemed you were not interested in them. Secondly, we found that you received your parcel when you came back from your vacation and you didn’t want your parcel anymore. We also agreed to cover the shipping fee for return. So except for making a full refund of your order, we need to ask for your PayPal account to transfer the shipping fee. Sorry for the trouble made. Thirdly, we are also sorry that our products cannot meet your expectation. We have submitted your feedback to our related departments and will optimize our products. We also always looking at ways to ensure a great customer experience and minimize any discomfort as much as possible. Your feedback allows us to prevent such errors in the future. Thank you for your understanding and patience.