I made a couple of huge purchases online for an upcoming cruise my husband and I are about to go on. I normally don't do online shopping, so when I do I am rather hesitant. The other place I ordered from awesome loved almost everything I ordered. Cupshe on the otherhand, lets just start with how long the delivery process took, nearly two weeks! And then I only got half of my order, and the other half the next day. Most of the items I have to send back because either defected, like a zipper on a jacket won't even zip up at all and the rest of the items well... they certainly aren't what I'd consider 'quality' to say the least. Most of them do have a funny smell, they run at least 2 or 3 sizes too small and the fit themselves just isn't right for any average sized or shaped person. (Unless you are very petite or in otherwords a small thin asian woman). In fact the items do ship from China because the barcode on the packaging is in Chinese writing. I followed the absurd, time saking and absolute ridiculous return process as required, sent detailed emails, with pictures of each item, along with the barcode on the clear packaging each individual item came in. I have not yet heard back and I am very concerned that I may just be stuck with all of these cheap, non flattering pieces of clothing I have absolutely no use for whatsoever!

DO NOT ORDER! SAVE YOUR MONEY! GO SOMEPLACE ELSE THAT IS RELIABLE AND ACTUALLY HAS GOOD QUALITY CLOTHING AND DECENT CUSTOMER SERVICE AND HASSLE FREE RETURNS!

I will say the quality of these swim suits are fantastic! The quality of customer service... I can't even say the words that I would describe it. I ordered five swim suits because I knew I would have to return a few. No way to make a return. No packing slip in either shipment, phone number has been disconnected and I have sent multiple e-mails with no response. So, if you have money to throw away, order from this company because you can not return or exchange!

I have ordered twice from this site, the first time items arrived not together and the timing was weeks apart. My daughter wanted a few more suits for Spring Break, she talked me into ordering from them again! Disaster. We received an email two weeks after we ordered saying that due to the storm in the northeast things are delayed. All with terrible grammar (major indication that the Customer Services Sucks) I have inquired on an ETA for the items which total close to $100 and nothing. I have contacted them 3 times, through chat, through email, and forget the phone number since it's disconnected. Total scam. I even reached out and told them if I don't hear from them, I am turning it over to my attorney, which I have. Still nothing. So good luck to anyone who orders from here, it's pure luck on what you receive! The first order my daughter really liked the suits, they were good quality and fit her perfectly. Well, sadly, Customer Service isn't worth the money. You get what you pay for, cheap service and no product! I now believe this is a complete SCAM!

Do not, under any circumstance, order from here. The clothes I ordered looked NOTHING like they were shown online. They were made of cheap material and fit terribly. When I tried to return the items, it took over a month for someone to finally respond to my emails and give me a return address. They assured me that I would be refunded once I sent the items back. So, I sent the items back. It's been over 3 months and I've yet to receive a refund. No one will respond to my emails. At this point, I'd say my money is long gone. I will NEVER order from this company again.

Buyer Beware - This company is completely unresponsive to inquires, regardless of the topic. It took forever to get my order. One item was delivered but their website showed both items were delivered. When I contacted them about the second item I got no response. I continued to email and received only canned answers. Eventually the item was delivered; two weeks later.

I was dissatisfied with both items. The fabric on the sleeveless dress is more like a material you would find in a nightgown. The vintage dress has a strange cut causing the neckline to plunge halfway down my stomach. Again, I sent communication regarding the return, expecting a return shipping label. Instead I received another canned answer that said they would refund 1/2 my money and I could keep the dresses. What a scam! The dresses are not 1/2 bad, they are all bad. I don't want 1/2 my money, I want all of my money. There is no address on their website for returns and they will not respond.

Do not order from this site! They only sent me half of my order and took the money for my entire order almost immediately! Their order tracking feature on their website says they delivered my entire order. Their customer service is an automatic response system and they DO NOT respond to facebook messages or emails! They don't even have a phone number. I will be disputing the credit card charge with my bank. The other reviews I've read on this company are horrific, too bad I read them after I purchased! I will NEVER order from them again.

I ordered two swimsuits from this company for vacation 2 months ahead of time, the tracking for the package said it had shipped but it just never came. It showed up a week after I got back, totaling about 10 weeks. Then the fun began: the suits didn't fit. The instructions on their website said to just email them for returns, which I did and heard back quickly. But they didn't answer any of my questions about the return, just wanted me to tell them about how I liked the product. I emailed them back and forth about 5 or 6 times being very clear that I wanted to return the items. Finally they offered me a PARTIAL refund or in store credit, but they will not let me ship the suits back. I took a closer look at the packaging, these suits ship from GERMANY and it cost almost $80 to send me the suits. Their return policy is a SCAM to make you think that there are no risks with buying from them, but in the end I have two swimsuits that are too big for me and no way to return them. They refuse to give me return instructions and now that I have told them that I will not accept anything less than a full refund they have just stopped responding to my emails. I am obviously really frustrated about this but it has been such a waste of time, I wish that I had never ordered from them. As a new mom and a student he certainly don't have time to deal with crap like this, so here's your heads up to go somewhere else if you have a body type that is hard to get swimsuits that fit.

Cupshe is a company of swindlers! It sells women's clothing at low costs and uses lovely photos to lure buyers. Too good to be true! In reality the item you actually pay for and receive in the mail is a cheap knockoff of the actual photographed item you thought you were purchasing. The clothes are sent from China and are nothing like the photos on the website. The website also boasts a buyer friendly return policy. This is also not accurate. You cannot submit a return without a return confirmation that seems reasonable. However I had to email Cupshe 5 times over three weeks before getting a response. Then I had to go through all kinds of hoops to get a refund including sending photos to justify thec return, sending the tracking number of the return to verify I sent it, and confirming my credit card for the credit. If at any point I did not follow through, I would not have gotten my refund. The return policy is designed to so that you will likely be stuck with a piece of knock off junk. Run from this company!

I ordered a suit which was of great quality, however, it did not fit me. It was too big in certain areas and I wanted to return it. Thinking it was just the way the suit was built, I figured I would return the suit and get something different from their site. I was told that I could keep the suit and get an in store credit of 90% or get refunded 60% of my money and still keep the suit. I told them I would take the 90% in store credit and order something new. No response after that for almost a week. I emailed them yesterday asking when and how my 90% in store credit gets to me and they responded with "I'll need to know more information." I explained that I already told them in a long email what happened and that I was given my options, chose one, and nothing was done about it. No response AGAIN. Shocker. Then today I emailed them explaining the last two scenarios in practically a 2 page paper (not really) but it was a lengthy email explaining I wanted my money back so that I could order a different bathing suit, STILL giving them a chance. You WOULD NOT BELIEVE THE RESPONSE THEY SENT. "Question regarding shipping?" They literally did not even read my email and sent some BS pre-typed email obviously about how to track shipping. You have got to be kidding me. I'm not giving up. I WILL get my money back no matter how many times I have to email these people.

Unfortunately I did not review this company prior to placing an order for over $200.00. They market these super cute clothes hanging perfectly on their American models & they should be sued for false advertising or fraud. The order took over two months to receive. Nothing arrived as it was marketed. The quality of clothes were cheap & unrecognizable. The phone number gives you an answering machine, return requests are denied & email responses are generic in nature. My biggest concern is having strong suspicions that my number was given to Chinese Telemarketers as I have been receiving spam in Chinese on my phone since ordering. I received no less than 50 text messages in Chinese in one cluster. I had to go to the Apple Store to straighten it out. Don't buy from these con artists who take advantage of online American shoppers. It is my hope they will get shut down, but only if we DONT PURCHASE & spread the word.

I made a mistake on my order and it said to call them within two hours and they would put it to rights, but the phone number, the email, everything is a false front. They will respond to your bad reviews to pull some cover up but you will not hear from them no matter how many times you call, email, facebook, instagram them. Just a warning to other shoppers to be more wise than me. Theres other local places that also have good deals.

So my friend bought three bikinis from Cupshe and they arrived, super cute and quality material were used and the sizing was accurate. So then i ordered three bikinis from them. COMPLETELY DIFFERENT STORY. My suites were made of a stiff low quality material, they were a size large and were probably small enough to fit a petite preteen. I had my friend try them on that wears a double zero, while they did fit, they were strange, bad hemming and lines. WHAT A LAME SITE!