Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Crazy Factory

Crazy FactoryReviews 91

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Crazy Factory?
grey stargrey stargrey stargrey stargrey star

Crazy Factory Reviews Summary

Crazy Factory has a rating of 4.2 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Crazy Factory most frequently mention good quality, fast delivery and great prices. Crazy Factory ranks 3rd among Earrings sites.

service
66
value
67
shipping
66
returns
42
quality
63

We monitor reviews for authenticity

Sweden
1 review
0 helpful votes
Follow Andree B.
Unfollow Andree B.
Share Review
Report Review

Nose ring order
February 14, 2022

Made an order for a simple nose ring. Very good price even with shipping included. Very good quality ring. Crazy Factory is my go to when i want some piercing jewelry. Only negative thing is that i ordered the wrong size but that is my fault alone

Date of experience: February 14, 2022
Germany
1 review
0 helpful votes
Follow Arianna R.
Unfollow Arianna R.
Share Review
Report Review

I received my piercings today and they are soo nice!
I also contacted the customer service and asked them to change my address as I made a mistake and they responded really quickly and changed it:)
I really recommend this webshop!

Date of experience: July 20, 2021
Thailand
1 review
0 helpful votes
Follow Tina B.
Unfollow Tina B.
Share Review
Report Review

I've been a customer of crazy factory since I had my first piercings and I have never once had a bad experience with them. Their shipping is not the fastest, but the quality is on point and absolutely worth the wait. Best prices, too. Will order again and again.

Date of experience: July 15, 2021
Thailand
1 review
1 helpful vote
Follow Kurth N.
Unfollow Kurth N.
Share Review
Report Review

Had an all around great experience. They have a lot of products to look at, but they made it fun and interesting to browse. And they are so cheap! Some of my stuff would cost me three times as much over at bodycandy and probably 10 times more if I bought it in the store. I got like this cute pink silicone tunnel, it was just over a dollar. Took a few days to reach me, they said shipping can take up to 15 days, mine arrived after 12. So far I'm really happy, quality seems good. Really glad I found them!

Date of experience: July 14, 2021
Germany
2 reviews
0 helpful votes
Follow alex k.
Unfollow alex k.
Share Review
Report Review

All perfect
July 12, 2021

Great shopping, great products! All was fitting and quite good looking, so i am happy and would dev order again!

Date of experience: July 12, 2021
New York
1 review
2 helpful votes
Follow Shea R.
Unfollow Shea R.
Share Review
Report Review

Do not order from this website. I ordered a month ago and never received my package. They cannot provide me a tracking number so for all I know they never sent it. I have emailed multiple times asking for a refund and they have not made it right. Don't order for here.

Date of experience: May 3, 2021
Portugal
1 review
1 helpful vote
Follow Joao L.
Unfollow Joao L.
Share Review
Report Review

Worst service, worst delivery sistem, worst costumer service. Never buying here again. And i dont recomend it to anyone.

Date of experience: April 6, 2021
Germany
1 review
3 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

All great!
August 13, 2020

This is by far the cheapest shop for piercings and quality is great. So all perfect! Delivery was fast as well.

Date of experience: August 12, 2020
Spain
1 review
4 helpful votes
Follow Sebastian A.
Unfollow Sebastian A.
Share Review
Report Review

Scammers
April 28, 2020

I got an e-mail from them stating that my order (*******) had shipped (April 1st). In the same e-mail it was said that my package should arrived in the following 4-7 working days.
It seems they are not working many days a week because until today (April 28th) there's no signs of the package.
No mentions have been done relating delays due to covid-19, nor could I read anywhere during the buying process that only orders above 200 would get a tracking code.
Their customer service answer? --> Be patient xD. .
I've placed several other orders since then and there have been no issues with delivery times.

Tl, dr: They have confiscated 50 from me for a whole month (best case scenario, otherwise I have been robbed by them)

My advice, don't buy anything from them.

P. S: I have asked from them to tell me how to proceed so I can get my money back. No answer until now...

Date of experience: April 28, 2020
Japan
39 reviews
73 helpful votes
Follow Shuren O.
Unfollow Shuren O.
Share Review
Report Review

3rd Order & Counting!
November 30, 2018

YEah this is like thee best piercing's shop u can buy from. They probably have like a million products covering all bases with any design u can think of. Ofc if your like me this is straight up paradise.

Everything's well priced & quality wise is good. Even if you've never had a piercing before or your hesitant to get 1 just check it out & you'll probably change your mind. Tbf I wasn't into piercing's myself, but I changed my mind after going here.

Company is German based I think so 1 to 2 weeks delivery to Canada which isn't bad.

Date of experience: November 28, 2018