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Crackle

1.8

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Crackle Reviews Summary

Crackle has a rating of 1.8 stars from 412 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crackle most frequently mention many commercials, streaming service and watch anything. Crackle ranks 187th among Streaming Movies sites.

service
39
value
37
shipping
8
returns
8
quality
35

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Illinois
1 review
6 helpful votes
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No!
March 21, 2020

Crackle has good quality and is easy to access.
However, they have too many commercials, and they all last too long with no skip ad button.
Advertisements last up to one minute and thirty seconds. If you leave the tab to do something else meanwhile, the advertisement will stop. So in a way, they are forcing you to watch the advertisement. That can be avoided though, but they don't let me use the website in my browser, Opera!

Date of experience: March 21, 2020
bruce m.
Georgia
1 review
6 helpful votes
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There's a hundred things wrong with Crackle. If you pause a movie just a little too long it will time itself out and you have to start all over again. If you fast forward or rewind it stimulates some kind of algorithm that will make you watch 6 commercials immediately before you can resume your show. and out of 6 commercials you can count on two of them repeating themselves during that set! Too much of a hassle to watch a free movie

Date of experience: March 7, 2020
Texas
1 review
3 helpful votes
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So sick of the political commercials seems like crackle is only out for against Donald Trump because they keep posting all these same Bloomberg commercials as a trump supporter I'm almost ready to delete Crackle because I'm so sick of them if you're going to go political do it for both sides that way you don't look like you have a agenda

Date of experience: March 1, 2020
Florida
1 review
11 helpful votes
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Too Many Commercials and No Volume Normalization! Volume on commercials goes very high depending on the commercial. There is no normalization happening. Also way too many commercials.

Date of experience: February 18, 2020
Pennsylvania
1 review
6 helpful votes
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This is horrendous. The movies do not play properly at all, but the ads do! So many movies I love here and want to watch and CANNOT. Commercials play perfectly -- how convenient for you Sony!

Date of experience: January 20, 2020
Iowa
1 review
9 helpful votes
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The library of movies seems really appealing, until you watch a movie that is bombarded with far too many advertisements. It will take you 2 1/2 hours just to watch an hour and a half movie. From the beginning to the end of the movie, every five minuets or less, you will have to sit through 2 minuets of advertisements. This site really is so not worth it, the constant ad interruptions makes any good movie horrible to watch, not to mention the constant glitching and poor HQ. Spear yourselves the aggravation, do not engage with this very time consuming and troublesome movie site, it sucks beyond any words could ever describe. I am deleting my account A. S.A. P! If I could give this movie site a zero rating, I would have!

Date of experience: January 4, 2020
Canada
1 review
1 helpful vote
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Broken
December 28, 2019

Bought coffee cups, the hundle broke within few days. I am very disappointed, this could be dangerous as the cups were for hot drinks

Date of experience: December 27, 2019
Pennsylvania
2 reviews
5 helpful votes
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In May I bought a Sony streaming Blu-ray player. The big reason was the apps. One of which is Crackle. I found the 'service' problematic. Often getting a show or movie to play was a coin toss. While the commercial breaks are typically two minutes. They add a good half hour to the running time of a movie. Because of lag, I had no trouble hitting mute before the commercials started. Never tried fast forward.
For some reason the icon for the app states the service is ending 12/11/2019. The last time this notice appeared, for Hulu, the app became 'unsupported.' Forcing me to cancel the subscription. A second tier broadcast network offers similar content, but I need to record the shows I like. Where Crackle lets me view on demand.
One final puzzle. A commercial I recently saw on Crackle, asks for viewers to take survey. My search led me here.

Date of experience: December 8, 2019
Georgia
1 review
8 helpful votes
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Depends upon the stupid viewer that allows them to BLAST LOUDLY one commercial after another and so dumb they will accept being treated as dumb stooges. If I could have given zero rating I would have.

Date of experience: November 29, 2019
Florida
6 reviews
18 helpful votes
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Use VUDU Less commercials
November 28, 2019

All these "free" streaming services are pretty much the same. But Crackle has as many commercials as a basic cable channel.
Deleting the app and signing out.

Date of experience: November 28, 2019
South Carolina
1 review
5 helpful votes
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Commercials! Timed the frequency, 5 minutes of movie then 1.5 minutes of commercials! Regular TV is better! This is a horrible app for movies, great app for commercials!

Date of experience: November 26, 2019
California
1 review
5 helpful votes
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Terrible
November 25, 2019

Commercials Commercials Commercials. This app stinks. Commercials every 5 minutes. Will remove it from our Roku. There are so many good apps no reason to keep this one. Trying to watch movie right now buy am turning it off. Commercials!

Date of experience: November 24, 2019
Washington
1 review
4 helpful votes
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Title pretty much says it all. I don't mind waiting for a full free movie and having to watch commercials, but freezing up on the movies after you're partially through and interested is just bs.

Date of experience: November 23, 2019
North Carolina
1 review
6 helpful votes
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Crackle=commercials
November 15, 2019

Only visit and will be my last. Beyond belief that Sony ruins their content with so many (and frequent) commercials.

Date of experience: November 14, 2019
Ohio
4 reviews
3 helpful votes
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Some decent film choices, but, I mean, c'mon, guys. I understand that this site is free, but in exchange, you'll have to prepare yourself for what is probably the most inconvenient, in-browser movie watching experience available on the Internet. In addition to the not-so-infrequent commercials, if you happen to walk away from your viewing device for 10 seconds at some point during during the last 20 minutes or so of the movie that you're watching, you might return to find that Crackle has decided that you're not going to finish what you're watching, but rather, you're going to start watching a show or movie that is not in your Watch Later list, but for some reason or another, the folks at Crackle think that you'll enjoy it better than finishing that film to which you've dedicated the last hour or so of your life. It's very much a thoughtless, garbage setup - then again, what can you expect from a young, fledgling company like Sony. Maybe once they've gotten some years under their belt, they'll get their crap together.

Date of experience: November 12, 2019
Wisconsin
1 review
4 helpful votes
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If you like commercials you'll like this site. I understand its free, but its not worth the time and frustration watching 4 commercials every eight minutes.

Date of experience: November 9, 2019
Florida
1 review
1 helpful vote
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Commercial heaven.
October 31, 2019

As many, if not more, commercials than commercial TV. The biggest difference is that they show you an ad timer that tells you how long each ad is.

Date of experience: October 30, 2019
Florida
2 reviews
11 helpful votes
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Needs Work
October 30, 2019

I appreciate that it had a film I needed to watch for a film class, but that's all I can say about this site. The ads are way too frequent and don't come in normally like an ad would on say Hulu. The ads cut in the middle of dialogue. How ridiculous is that? A character is in the middle of a sentence and then boom! 5 ads cut in the middle of what they're saying and I miss it so I have to rewind it, only it goes back too far and I'm stuck with the ads again. The buffering and lagging is also annoying. The site says it can be your connection, but all my other sites are working fine. The captions are pretty terrible too; they show up before the words are spoken and they're disorganized like one character was saying, "Yes, he's only seven years old. He needs me", but the captions say: "Yes. He needs Seven."

Date of experience: October 29, 2019
Illinois
1 review
5 helpful votes
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Let's break this down
Free app
Decent movies
Unrelenting commercials 20+ minutes per movie
Insane lag, just had a 15 min lag during a 2:30 commercial followed by a 11 minutes lag as the movie was attempting to start back up. That's almost 30 min to get through a 2:30 commercial. Free or not that's horrible service.

Date of experience: October 15, 2019
Texas
1 review
4 helpful votes
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Only Commercials
October 2, 2019

This app repeats the exact same commercials repeatedly. It'll run the same one four times in a row when it goes to one. Within one minute of staying a show, it's playing commercials

Date of experience: October 1, 2019