Cracker Barrel

If you are a vegan or vegetarian, do not eat a Cracker Barrel because everything has lard in it. And everything on the menu they charge you extra for everything so pay attention to the menu or you're gonna be paying double and the food is not that good.

When arrived waited 10 mins before hostess showed up...no greeting nothing.just follow me.I ordered country fried shrimp...food was less then appealing...cornbread was blah...my husband ordered 4 plate vegetables...Pinto beans were not done.ask for cup of ice never received it...no refills for our beverages.Never returned to table except to plop our bill down and walk off...and the womens bathroom...omg...the trash receptacle was over flowing...trash all over floor and the soap dispenser was leaking everywhere.

4 of us went last night for dinner.Feb 4th 2023. We got there at 5:30. Waiter came right away and took our order, after watching others walk in after us and got their food, we asked where our food was. By then others were walking out. We finally saw a manager after one of the four of us found her, and she was very rude. We saw her walk into the back, and funny thing, our food came out after a 1 1/2 hour wait, food was COLD and some of it was not even what I would call food. We got up and started to walk out, the person that was sitting next to us asked me what's going on. I told him the story. They got up and left as well. Will never go back to there that's for sure.

Not only is the food amazing but the people I work with is beyond words. Hard working,Team players and loyal. Yes there are times one of us are having a rough day and times the guest might be having a bad day but it's not Cracker barrel or IHOP or Dennys it's part of life and we over come. Everyone works together to do better. CRITICISM doesn't make your day better,it doesn't make or experience any better but ideas,time and good people will help each other achieve. Cracker Barrel is part of my family now and like anyone else you want the best for your family and the guest we help care for and try to please everyone like there part of our family and too some that is a lot more the someone forgetting there box or to bring butter

I ordered the chicken and dumplings, which was listed as the favorite chose. They were okay, not horrible but definitely not really good. But the sides were terrible, lumpy potatoes with greasy gravy, fried okra, nasty taste. And I got the 3rd vegetable, fried apples, not terrible but again not good. Biscuits were pale, under cooked lumps. The only thing good was the cheesecake. On top of the flavor was not packaged to be kept warm. Overall I have had several things delivered some good and some not so good but this is the first thing that made me sick. Do not order from this place

So went to Mount Arlington location. Alwaye felt chain was honest and gave good quality for the money. New menu these guys are now conmen. I will alway pay an honest price and not complain. So ordered a mail and added a side of ham. On menu it said 3.19 for ham, but I was charged 6.99. Looked at menu to see what was up. No where on the menu did it tell you the price of the side alone. Only the cost of side if you subsituted it instead something else. If the menu any place said the price to add the side alone its fine. Then on top of that my wifes bacon was cold, here hot apple side was cold, my has brown casorol was not cooked rihgt and oil from the flavoring sperated and tasted bad. Go elsewhere and get what you pay for!

Not a good place for dessert. Peach cobbler was 2 pieces of canned peaches under a wafer and a tiny scoop of ice cream. Strawberry cheesecake just a spoonful size. Coffee was cold! This is the store in Springhill florida

After waiting 45 min I ask the hostess about our table because others that were coming in got seated right away. We arrived a 2:00 to miss the lunch crowd. When I ask the hostess about our table he said oh I'm sorry I forgot to msg you. It as well took 35 min to get our food and the waitress was not around to ask for a refill or for a water. This is the 2nd time our CB has dropped the ball. Sad because CB has always been a family tradition for us.

It took over an hour for our food to be delivered and then one of the orders was not included. First my granddaughter was told they were out of what she ordered and then she ordered something different, when the rest of our orders were ready she was told they didn't have the new order and she needed to order something else. Meanwhile they continued to hold our food under a light and it came out dry and cold. We never received any updates on the status of our orders. We requested a manager and was told our orders were being remade, it was not fresh. To compensate they did clear the bill, considering the food was cold and dry that was the least they could do.

I was looking for reviews concerning a certain item sold here in order to help determine if a particular issue is wide spread.
Forget that, these folks here are just plain nasty and need to go home and eat a bologna sandwich! The reality is, we have a HUGE staffing problem in this country. We have over subsidized and a large element no longer desires to work. Obviously they can't be forced to work and without proper staffing, problems will continue to not only exist but they will grow. If you want the service of pre 2020, stay at home and be happy there. If you go out, remember that the workers that are there are not the problem, they showed up! They are trying! Give them a break! There is an entire part of these restaurants that is not visible to the public. How do you know that management wasn't assisting in the kitchen? You don't. Lastly, to the ol bat who felt the need to call a store and tell them what their daily special was, I'd have hung up on you, too! Get off your pedestals and get a freaking life.

The young host was polite, kind, and helpful. All of the people at the register were as well. You couldn't ask for better,

What sense does it make to order online or call in if they they will not start to cook it until you get there. The first time I ordered online I thought this just a miscommunication, but this happens every time, I no longer do take out with Cracker Barrel.

The four of us met at the Cracker Barrel (store 1520 Linthicum) last month before we started our shopping day. We were pleasantly surprised when they called and said our table was ready 42 minutes into our advised hour wait and that's where the pleasant visit ended. The waitress took our drink order, came back with drinks, and disappeared after I asked for the breakfast menu. Another server dropped it off to me. We were starving but taking the slowness in stride as it was a busy Saturday 12:42pm. Approximately 1:12p our waitress returned to take our food order.
During the wait for our food, we kept noticing her facial expressions change and we could hear her being rude and short with other patrons. We joked and wondered what could've happened to cause the change in demeanor. The guy in our party needed sweetener for his coffee but it was ice cold by the time she returned so he asked for another cup of hot coffee. She wasn't too pleased at this request but who wants cold coffee on this particular cold morning? He received his coffee, but she moved away so quickly we didn't get a chance to ask where our food is and can we at least have a refill on our drinks.
At this point we all decided this is ridiculous and noticed a manager, a tall, white guy (Frank may have been his name) assisting the table behind us (all Caucasians). As he walked by us, we flagged him down and he said, I'll be right back (he never came back). We're looking at each other in complete disbelief at this point. It's now 1:46p and I went in search of 'Frank' or anybody else that can give us some information as to when we may get our food. I found Crystal (Caucasian) and she came over to us and we finally get someone to at least apologize for being treated the way we were.
She said 'Frank' is always receiving complaints from customers and he doesn't care. We're floored at this news. While giving Crystal an earful (because no one else would take the time) our food came. There was no apology for the wait from the server, no refills on our drinks, just sat the food down 2:15pm. We really wanted to leave but we had waited all this time and we're starving. 'Frank' still didn't return even though Crystal said she would go find him.
Crystal nor the waitress offered to take anything off the bill, refill our drinks or anything that would make us want to ever return to any Cracker Barrel. This was one of our all-time favorite places for breakfast but word to the wise and hungry, be very careful where you spend your money.
We grappled with to tip or not to tip because we eat out often and tipping is as important as paying for our meal. We were so disappointed, I said in all good conscience, I refused to leave one penny. We know the majority of the time, the delay is no fault of the server but this time, she played a gigantic part in this because she never apologized, gave a reason for the delays, nothing. You give nothing, you get nothing!