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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

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6,833 reviews

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Mary L.
3 reviews
0 helpful votes
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I mistakenly ordered two of the same things on different days. Called to return one of them. I received a return number and then sent it back via USPS. I was to be credited for the more costly order according to my telephone call about the return number. Not sure what has happened with the returned item or the credit.

Date of experience: December 11, 2015
Mike W.
1 review
0 helpful votes
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Nice company to work with
December 11, 2015

Nice company to work with

Date of experience: December 11, 2015
ellyn s.
1 review
0 helpful votes
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Great good products
December 11, 2015

Great good products

Date of experience: December 11, 2015
Stephen M.
1 review
0 helpful votes
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Simple and clean
December 11, 2015

Simple and clean

Date of experience: December 11, 2015
Lindsay B.
1 review
0 helpful votes
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So far so good, purchase was easy
December 11, 2015

So far so good, purchase was easy. Bit expensive but my dad was super excited about this product.

Date of experience: December 11, 2015
Dave B.
1 review
0 helpful votes
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No
December 11, 2015

No.

Date of experience: December 11, 2015
Robert P.
3 reviews
0 helpful votes
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Being a first time user I did not see the "Free shipping "drop down menu. As an older computer user I don't always catch all the items on an order page but I am very pleased that I got a response to my feed back. Makes my experience that much better and I will be back to this site for future orders. Thanks again and Merry Christmas to You.

Date of experience: December 11, 2015
Porknozzle E.
1 review
0 helpful votes
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Gloves are of outstanding quality
December 11, 2015

Gloves are of outstanding quality.

Date of experience: December 11, 2015
Richard C.
1 review
0 helpful votes
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Awesome products
December 11, 2015

Awesome products. Great web use.

Date of experience: December 10, 2015
william m.
1 review
0 helpful votes
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No thank you
December 11, 2015

No thank you

Date of experience: December 10, 2015
Jeff F.
1 review
0 helpful votes
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Thank you
December 10, 2015

Thank you

Date of experience: December 10, 2015
DJ G.
1 review
0 helpful votes
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Great customer service
December 10, 2015

Great customer service. Gloves are amazing! Perfect for my arthritis.

Date of experience: December 10, 2015
John J.
1 review
0 helpful votes
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Good production description, easy checkout, I love the product and use it daily!

Date of experience: December 10, 2015
Louisiana
1 review
6 helpful votes
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Do not buy anything from this company. I bought a ski rack that did not fit my skis. The ski rack is totally misrepresented online. I was given the run around in many ways. Needed to email, call, measure the racks. Was told to return, but had to pay the shipping of 60-80 dollars. With so many better online stores, I will never buy anything from this company again.

Date of experience: December 10, 2015
Will B.
2 reviews
0 helpful votes
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This is our third year ordering them for our employees - we'll be back again next year.

Date of experience: December 10, 2015
RICK N.
1 review
0 helpful votes
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The gloves are very comfortable, not stiff, very flexible. Batteries have easy access and temperature change button is easy accessible. I haven't used them in the cold yet. I did try them on high setting and they weren't as warm as I had thought they would be. But I have heard this from everyone no matter what brand you have. I give them a good rating for comfort and the heat is probably the best your get anywhere.

Date of experience: December 9, 2015
al s.
1 review
0 helpful votes
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The battery heated glove has been a great purchase for me. I suffer from Raynard's Disease so it does not take much for my hands to get numb around cold. I live on the east coast and mainly use my gloves for jogging during the cold months. I have just purchased my third pair of Cozy Winter's heated glove. My first two pairs each lasted five years before I had to replace them. So not only do the heated gloves do an excellent job of keeping my fingers and hand from getting numb, they are also a great value. The gloves are very wonderful and I will continue to order them. In addition, Cozy Winter has a great staff that is patient and very helpful and knowledgeable about its products.

Date of experience: December 9, 2015
Scott S.
1 review
0 helpful votes
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Good product delivered expeditiously
December 10, 2015

Good product delivered expeditiously.

Date of experience: December 9, 2015
DARVIN W.
1 review
0 helpful votes
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Unit did not work properly and was returned
December 9, 2015

Unit did not work properly and was returned. It was supposed to shut off after 8 hours but instead it shut off after 1-2 hours. When it did shut off it couldn't be restarted unless it was unplugged then plugged back in. Waiting on a replacement unit to arrive.

Date of experience: December 9, 2015
John D.
7 reviews
0 helpful votes
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The heated mattress is wonderful
December 9, 2015

The heated mattress is wonderful. Meets all of our expectations.

Date of experience: December 9, 2015

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States