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CozyWinters

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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CozyWinters Reviews Summary

CozyWinters has a rating of 4.5 stars from 2,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention customer service, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
This company responds to reviews on average within 0 days

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6,833 reviews

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Ana O.
1 review
0 helpful votes
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Great quality product and fast delivery
February 13, 2019

Great quality product and fast delivery. It fit perfectly.

Date of experience: February 13, 2019
Dorothy H.
1 review
0 helpful votes
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First time buying from Cozy Winters
February 13, 2019

First time buying from Cozy Winters - nice company, tranaction was smooth and accurate, the product was terrific.

Date of experience: February 12, 2019
Mary K.
1 review
0 helpful votes
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Great service and a wonderful product
February 12, 2019

Great service and a wonderful product.

Date of experience: February 12, 2019
Christine L.
1 review
0 helpful votes
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I thought the header describing the under rug pads was a bit deceptive, promising a much lower price on the pad for a 5×7 rug. I think the header needs to be clearer.

Date of experience: February 12, 2019
Rhon O.
1 review
0 helpful votes
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I ordered a heated cat bed and received an outdoor flat heating pad instead. I had previously bought a heated cat bed and was very pleased with that purchase. I returned to the same website and reordered the same item for my other cat. When I spoke to a customer representative on the phone, I was informed that the particular bed I wanted was out of stock. I was then sent an email with instructions on how to return the pad. I returned the pad and had to pay twice the amount it cost me to have it shipped to me. NOT HAPPY. I found the bed I previously bought on Amazon for much less.

Date of experience: February 11, 2019
Douglas D.
3 reviews
0 helpful votes
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Very easy checkout
February 11, 2019

Very easy checkout

Date of experience: February 10, 2019
rebecca g.
1 review
0 helpful votes
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I haven't used the product yet, so I can't rate how satisfied I will be. I put one star in order to complete the survey.

Date of experience: February 10, 2019
Greg P.
1 review
0 helpful votes
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You have great products that I need.Great Products and website!

Date of experience: February 10, 2019
Joseph W.
1 review
0 helpful votes
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Exactly as advertised Shipped quickly!
February 10, 2019

Exactly as advertised Shipped quickly!

Date of experience: February 10, 2019
Everett W.
1 review
0 helpful votes
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Very easy to order and great delivery time
February 9, 2019

Very easy to order and great delivery time.

Date of experience: February 9, 2019
Ann W.
1 review
0 helpful votes
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Quick and easy
February 8, 2019

Quick and easy

Date of experience: February 7, 2019
Kathy W.
1 review
0 helpful votes
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Shipping cost too high
February 7, 2019

Shipping cost too high

Date of experience: February 7, 2019
Pere U.
1 review
0 helpful votes
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February 7, 2019

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Date of experience: February 7, 2019
Julz F.
1 review
0 helpful votes
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Love it
February 7, 2019

Love it. So warm and toasty

Date of experience: February 7, 2019
daniel c.
1 review
0 helpful votes
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Love your product
February 6, 2019

Love your product.

Date of experience: February 6, 2019
Mark H.
1 review
0 helpful votes
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Great experiences!
February 6, 2019

Great experiences!

Date of experience: February 6, 2019
Mark S.
1 review
0 helpful votes
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Free shipping offer useless
February 6, 2019

Free shipping offer useless

Date of experience: February 5, 2019
Rebecca R.
3 reviews
0 helpful votes
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Was kinda of easy unfortunately was not able to get a coupon for purchase

Date of experience: February 5, 2019
Richard A.
1 review
0 helpful votes
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Nice talking to the boss on a Saturday
February 5, 2019

Nice talking to the boss on a Saturday.

Date of experience: February 5, 2019
Marion L.
1 review
0 helpful votes
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Site is easy to navigate and the product descriptions & reviews were helpful

Date of experience: February 5, 2019

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at [email protected], so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States