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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Arizona
1 review
0 helpful votes
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Sue
September 10, 2021
Updated review

I had to ask for a representative that spoke clearer English, but everything else was great! He answered my questions and I placed my order.

Date of experience: September 10, 2021

I had to ask for a representative that spoke clearer...
July 15, 2021
Previous review

I had to ask for a representative that spoke clearer English, but everything else was great! He answered my questions and I placed my order.

Date of experience: July 15, 2021
Florida
1 review
0 helpful votes
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Wrong Pattern
October 10, 2021

Although the covers are very well made, they did not arrive on time AND the pattern is not the one that was selected. In fact, it is not even a pattern that was offered on the website. We ordered "Piping - Navy Blue Pattern 3" which, according to the image, was horizontal blue and white stripes with slight variations in the blue stripes. Attached is an image of what arrived. Although I do appreciate the expedited shipping fee being removed from my bill because the package arrived so late, the switch in pattern is not okay. These covers are a wedding gift, the bride and groom selected the pattern they wanted. Please redo the order ASAP.

Date of experience: September 10, 2021
Kentucky
1 review
0 helpful votes
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Custom 3x13
September 10, 2021

Great product and timely delivery. The check out experience timed out, but I was able to resume the purchase the next day.

Date of experience: September 10, 2021
Colorado
1 review
0 helpful votes
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For Feral Cats
September 10, 2021

So far so good. Use to cover the feral cats feeding area to keep it dry but they can see out them. Working out good so far.

Date of experience: September 10, 2021
Ohio
2 reviews
0 helpful votes
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Fit like a glove
September 10, 2021

Needed custom design due to chair dimensions. This was relatively painless. Only thing I would change is to add color beige to the product line. Most of the available colors were very dark.

Date of experience: September 10, 2021
Maine
1 review
0 helpful votes
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Phenomenol
September 10, 2021

Your business had so many options and applications for people looking to protect just about anything from the outside elements-GREAT JOB!

Date of experience: September 10, 2021
Florida
1 review
0 helpful votes
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Fire Pit Cover
September 10, 2021
Updated review

Easy to order. Like that you can use your Amazon payment info to order.
Can't wait until arrives.

Date of experience: September 10, 2021

Easy to order
August 22, 2021
Previous review

Easy to order. Like that you can use your Amazon payment info to order.
Can't wait until arrives.

Date of experience: August 22, 2021
Missouri
1 review
0 helpful votes
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Great customer service
September 10, 2021

Great customer service and quick delivery. The agent was able to help me when I realized immediately after check out that I made one cushion the wrong color.

Date of experience: September 10, 2021
Virginia
1 review
0 helpful votes
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Good Job.
September 10, 2021

Curtain was easy to order on-line - using the tools, Product was delivered in a little over a week, and
Measurements were exact. The material was of good quality for the price..

Date of experience: September 10, 2021
Michigan
1 review
0 helpful votes
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Happy Guy
September 10, 2021
Updated review

Very good purchase. Very happy. Will purchase others in the future.

Date of experience: September 10, 2021

Always very satisfied with Pay Pal
August 25, 2021
Previous review

Always very satisfied with Pay Pal.

Date of experience: August 25, 2021
Washington
1 review
0 helpful votes
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The right piece at the right price.
September 10, 2021
Updated review

Was good - appreciated the drawing with dimensions listed. And the follow up by your staff.
The only potential improvement is the box to text to "Tim" just wouldn't go away and was a bother; please put an X to delete it from the screen.

Date of experience: September 9, 2021

Was good
August 26, 2021
Previous review

Was good - appreciated the drawing with dimensions listed. The box to text to "Tim" just wouldn't go away and was a bother; please put an X to delete it from the screen.

Date of experience: August 26, 2021
Texas
1 review
0 helpful votes
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Easy to order, somewhat easy to get the right size. The company reached out to get more information on the exact size and I ended up with a perfect fit.

Date of experience: September 9, 2021
North Carolina
1 review
0 helpful votes
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Easy to use website for ordering. Hope to review again after product is received as to quality and overall experience with company.

Date of experience: September 9, 2021
Massachusetts
1 review
0 helpful votes
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Good Experience
September 9, 2021

It took three attempts to get a quote but once I had a contact person, everything went very smoothly. The cover itself is exactly what we needed. Would use again.

Date of experience: September 9, 2021
Mississippi
1 review
0 helpful votes
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Great product
September 9, 2021

Excellent product and quick delivery.!
Happy customer

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
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Glider cover
September 9, 2021

Quick response delivery
The color was perfect
Made shopping easy

Date of experience: September 9, 2021
Ohio
1 review
0 helpful votes
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Perplexed
October 9, 2021

Dear Madam/Sir

I am perplexed concerning my new table top. The drawstring setup is inadequate. Plus one string appears to be stitched to the hem and does not draw-up material, at all?

Please advise...

~bill...

Date of experience: September 9, 2021
Tennessee
2 reviews
0 helpful votes
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Great experience
September 9, 2021
Updated review

The order process and measuring was made very easy with the diagram on the description page. It made for more exact measurements

Date of experience: September 9, 2021

The order process and measuring was made very easy...
August 26, 2021
Previous review

The order process and measuring was made very easy with the diagram on the description page.

Date of experience: August 26, 2021
Maine
2 reviews
0 helpful votes
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Bocce Ball Court tarp
September 9, 2021
Updated review

The tarp arrived quickly, and it was exactly what I ordered and needed to protect the bocce ball court during the winters here.

Date of experience: September 9, 2021

Bocce Ball Court tarp
July 19, 2021
Previous review

Perfect fit, perfect color -- this website provided precisely what I was seeking.

Date of experience: July 18, 2021
Texas
1 review
0 helpful votes
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Great Quality
September 9, 2021

It was really quick and easy to choose the cover I needed. I grabbed the measurements off my swing/glider and plugged them in. I looked at the different options and quality but chose the best quality because it will maintain the wood the best for our swing/glider

Date of experience: September 9, 2021