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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The quality of the covers are great. They fit perfect and the zippers are strong. The warranty is a little more complicated than expected
Language barrier with custom service. They could not understand what I was requesting the several times I called.
Easy ordering, fast delivery (which at the moment is rare)
We recently ordered a new beverage cooler for our outdoor bar and needed a cover for it when not in use. Put in the dimensions and we got exactly what we ordered. It fit perfectly. Great quality and super fast shipping.
Wonderful, Covers & all questioned my dimensions that I provided, they were right I forgot to included one the benches in my measurement. Thank you for catching my error. Cover fits perfect.
Very happy with product is great quality! The order process went well! There Team was easy to work with!
Ordered with my measurements and fit perfectly with a little wiggle room to apply over fire pit with ease. Has draw strings to snug at the bottom to prevent blowing off if any winds. Well made product being new and now will put it to the test with the Florida weather.
We ordered a cover for our chimney and needed it to be taller on one side and shorter on the other, because of our sloping roof. I spoke to someone at Covers&all who said yes, they could do that. I sent the measurements and a couple of photos, and within a day or two, their designer sent back a drawing to make sure they'd understood my explanation correctly. It looked good so I approved it, and a couple weeks later (with free shipping from India!), we got our chimney cover. It looks good and feels very well made. Before ordering, Covers&all had sent me a very nice collection of material samples (also free, including free shipping from India), since I didn't know which color would best work with our roof shingles. The brown is a little darker than I would prefer, but it was the closest match, and I really appreciated being able to see the real colors and feel the material choices ahead of time.
I pats for expedited shipping yet it hasn't arrived.
Hi Davonda, We are sorry to note your disappointment with the delivery of the order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, we have no control over if the shipment gets delayed in transit. Additionally, Coversandall has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service.
As your satisfaction is a top priority for us and as an apology for missing the delivery date, we have initiated a refund request for the shipping amount. It might take 10 business days to get processed and reflect in your account. Meanwhile, we have contacted FedEx to deliver the package as soon as possible. If you have any other queries please feel free to contact our 24 X7 Customer support team via call or chat. We will be more than happy to assist you with the same.
Hello Gary. We apologize if there has been an error in fabricating your custom cushion covers.
We passionately handcraft hundreds of custom covers each day. Admittedly, sometimes we make a mistake, however, we are firmly committed to making it right when given the opportunity and once the error is established.
The material selected for your covers is Cushion Rite Beige; we have added a thumbnail on the product page showing the shade. If this is not the color you received, could you please raise a ticket through your Coversandall account? Attaching a few pictures or a brief video clearly showing the problem will help us provide you prompt and accurate assistance.
I needed to replace my old outdoor cushions. These were perfect. I was worried about measuring them myself but the new covers fit like a glove.
No issues with ordering. Very easy. Came in exactly how I wanted.
Excellent quality and quick delivery.the measuring instructions are clear
After giving tire size AND actual dimensions cover was HUGE. Very unsightly and looks low quality being so big with all of the wrinkles and extra material
Hi Leon, We are sorry to note your disappointment with the cover received.
We fabricated the cover as per the order dimensions and as we have mentioned over the website, we provide 1 to 2" leeway on the given width/depth dimensions for easy pull-in, pull-out. As you are already in touch with our quality team and requested a refund, to investigate further we request you to kindly share the images putting the measuring tape. Our team will look into that and will provide you the solution which you are looking for.
Ordering and delivery were fine. The 2" over size makes the fit a bit too large.
Hello John. Thank you for the rating and feedback.
As mentioned on the product page, we add 1" to 2" leeway on the given width/depth. We apologize if this has inconvenienced you, however this is done to ensure that you can put on and pull off the cover easily.
Kindly note for future reference that you can waive the leeway by mentioning this in the notes section. However, in such a scenario we are unable to guarantee the cover would fit.
If you have additional comments or questions, please feel welcome to write to us at [email protected]
Have purchased covers in the past from your company
Amazingly fast, efficient and helpful! Highly recommended!
Great item very pleased customer service was very helpful
When I contact Fed Ex with the tracking number it comes up not found. Will I be receiving the chair cover or not. I am a bit frustrated at this point. Can you track the product from you end and let me know when it should arrive?
The experience was self explanatory it did state I would receive A 20 percent discount on first order with e Mail address. I did not receive the discount.
Hello Gladys. Thank you for ordering with Coversandall and rating your buying experience.
We are sorry to learn that you were unable to avail the welcome discount. The discount is not applied automatically. To avail it, the code WELCOME20 needs to be entered on the Shopping Cart page (in the APPLY DISCOUNT field). This code is mentioned on our homepage and also on the welcome email. For more information on this offer, please see this page:
https://www.coversandall.com/welcome-offer
You can still use the code on your next order; it is valid for use once per user.
Our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.
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Hi Holly, We are sorry for the inconvenience caused and apologize that our service does not meet your expectations. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.