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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,078
shipping
342
quality
21,524
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Pennsylvania
1 review
0 helpful votes
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Search for a cover that fits
October 19, 2021

Wee first measured our unit. Then searched for one that would fit. We searched several places. Know one except you allowed us to describe ands select one that would fit the best. YOUR SIZES FIT THE BEST. We ordered one and it fit perfectly. Thank you.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Great service
October 19, 2021

I didn't realize that the product was being shipped from India, so I was a little bit worried about the timing of delivery …but the team was on top of this from day one… they were so impressive.

Date of experience: October 19, 2021
Missouri
1 review
0 helpful votes
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Great custom cover
October 19, 2021

I needed a high quality weatherproof outdoor circular cover with specific dimensions. I came across Covers and All and was pleasantly surprised that you can order this type of cover with the dimensions you require, as opposed to defined dimensions. I can highly recommend this company, as the cover I requested arrived with the exact dimensions, the cover is very sturdy and high quality, and, given that it was custom fit, was very reasonable in price. And the delivery time was very fast considering the custom order. I will use Covers and All for my future outdoor covering needs and highly recommend them to anyone else looking for high quality custom fit weatherproof coverings.

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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Excellent product
October 19, 2021

The cover came exactly as described, professionally done. I wish it would take a little less time.

Date of experience: October 19, 2021
Illinois
3 reviews
0 helpful votes
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We ordered 4 sidewalls for our gazebo to extend its use into the cool months of the New England. The design process on the web interface was straightforward and then the exchange with the designers for some clarification was prompt and painless. Once the design was finalized, production and shipping was very quick! We put the walls up this weekend and they look really nice. I have to say I'm impressed with the quality of the workmanship. I think they'll hold up to our harsh winters.

Date of experience: October 19, 2021
Georgia
2 reviews
0 helpful votes
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Great Experience with Covers and All!
October 19, 2021

I was a little skeptical that I could get custom, nice covers for my hard to fit seat cushions and love seat cushion. I sent in measurements and then went back and forth a couple of times with the Covers and All experts to perfect the exact size I needed for both. The cushions came and they fit perfectly! I am beyond satisfied with the fit, quality, and color (navy) of my new cushions. I appreciate the thoroughness of their team and would recommend them for anything that needs to be recovered!

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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Smoker Cover
October 19, 2021

Very interactive site with good instructions. Product arrived within scheduled timeframe which was a very quick turnaround. Fit up and quality superior.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Very Fast Delivery
October 19, 2021

Ordered a small tarp to cover my boat electronics during pop up storms while on the water. Received my order in less than a week which is saying a lot these days. Exactly how I ordered it. Material seems of very good quality. Will use Covers & All in the future.

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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Great quality
October 19, 2021

I was blown away at the quality and the fast shipping of the covers.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Cover for air conditioner
October 19, 2021

Needed a cover to keep leaves and debris out of my air conditioner compressor which is outside … cover fit perfectly… I have ordered before from your company for a fire pit and that was also a perfect fit … will definitely order again if I need a cover. Gave your name to a friend and he also ordered a cover recently … he was happy also with cover he received

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Custom Shape Cushion Cover
October 19, 2021

Excellent materials and craftsmanship at a more than reasonable price.

Date of experience: October 19, 2021
Illinois
1 review
0 helpful votes
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So happy!
October 19, 2021

Easy to order, quick turn around, fantastic quality and they fit like a glove! So happy, would recommend to anyone.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Free sample pack
October 19, 2021

I got a free sample pack that arrive a week after I ordered. That's a great sample kit and I can tell it's not cheap to send it all the way from Indonesia to USA. Thank you so much.

Date of experience: October 18, 2021
District of Columbia
2 reviews
0 helpful votes
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Disappointed
November 18, 2021

It came later than I needed and the quality was not what I expected :(

Date of experience: October 18, 2021
Veeni M. Covers & All USA Rep
over a year old

Hi Nancy, We are sorry to note your disappointment with the cover received and apologize for the delay in delivery. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per your concern regards to the quality, we have fabricated the cover same as per the order details. As your satisfaction is our priority, we request you to share your concern with our quality team at [email protected]. They will check and provide you the best possible solution for the same.

Texas
1 review
0 helpful votes
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Pretty easy to order, we will see when I receive the products.

Date of experience: October 18, 2021
Vermont
2 reviews
0 helpful votes
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Excellent
October 19, 2021
Updated review

Great quality and always the right size (dimensions

Date of experience: October 18, 2021

Excellent service, on time and great product!
April 20, 2021
Previous review

Excellent service, on time and great product!

Date of experience: April 20, 2021
New Mexico
1 review
0 helpful votes
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Great product!
October 18, 2021

The cover was made as I specified and with quality materials. I am very pleased with my cover!

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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This is now the 2nd time we've ordered custom cushion covers from Covers & All, and we've been very happy with them both times! The first time we ordered a variety of sizes for the tiny home Sprinter van conversion we were building (they made great kitchen bench seat covers, which convert to a guest bed), and this time we ordered a cover for the remaining piece of foam we had from that project, and we've turned it into a dog bed for our pups! It's nice because the fabric is tough and water resistant, which works really well for both projects we've used the cushion covers for (water and spill resistant, and should hold up well with wet, muddy dogs). It's not the softest fabric, so I'll keep that in mind for future projects, but we were very happy with both orders so far. I'll be curious to see how it holds up to the abuses of our dogs, haha!

Date of experience: October 18, 2021
Virginia
1 review
0 helpful votes
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Shipment delay
November 17, 2021

Shipment by FedEx requires a signature? Why?
I wasn't home and the package was not left at the house. The FedEx website states that it requires a signature. Ridiculous!
Now what? I can't wait at home all day for the package.
As the sender, please inform FedEx signature is not required, and leave the package at the front door!

Date of experience: October 18, 2021
Veeni M. Covers & All USA Rep
over a year old

Hi Tom, We are sorry to note your disappointment regards to the delivery. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per past experience, FedEx usually asks for the signature for security reasons. They can certainly leave the package if they will find any safe place to drop the same. As a recipient, you can always call and ask FedEx's local facility to drop the package at the front door. Meanwhile, we have contacted FedEx to deliver the package as soon as possible and also send a request to drop it at the front door if no one is available at the home.

New Jersey
1 review
0 helpful votes
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Great experience
October 18, 2021

Took pictures of item being covered and provided dimension. Arrived early quality material. Shipping cost a little pricey

Date of experience: October 18, 2021