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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,057
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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Easy and Efficient
January 1, 2022

It was easy to order custom covers online.
Their instructions for taking measurements were explicit which gave me confidence that the covers would be a perfect fit and they were!

Date of experience: January 1, 2022
Missouri
1 review
0 helpful votes
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Table covers
January 1, 2022

Very good experience. Staff very helpful in guiding me. Website was a little tricky

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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Very satisfied
January 1, 2022
Updated review

Had trouble with the fabric names for what was on the samples vs what the order form said. Avi sorted me out. Product was delivered faster that quoted. Fit perfectly. Excellent experience.

Date of experience: January 1, 2022

Had trouble with the fabric names for what was on the...
November 28, 2021
Previous review

Had trouble with the fabric names for what was on the samples vs what the order form said. Avi sorted me out

Date of experience: November 28, 2021
Idaho
1 review
0 helpful votes
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Great cover
January 1, 2022

I love my cover for my outdoor table and it came just in time for a ton of snow!

Date of experience: January 1, 2022
New Jersey
1 review
1 helpful vote
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Wrong size shipped
January 31, 2022

Received wrong size for table. Called and sent pictures requested. They were not sufficient enough according to email. Have to jump through hopes.

Date of experience: January 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Joe, We are sorry to note your disappointment with the product received. Upon checking the order details, we have fabricated the cover same as per the order dimensions. As we can see that you have already shared your concern with our quality team. To investigate the issue further, they have requested the required images and information. We request you to kindly revert us back. We will appreciate your cooperation to provide you the best possible resolution for the same. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.

New Mexico
1 review
0 helpful votes
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Dry grill
January 1, 2022

It was a great cover, good price, and great service

Date of experience: January 1, 2022
Florida
0 reviews
0 helpful votes
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Exactly What I Was Looking For!
January 1, 2022

The cover is perfect! The dimensions were exactly as expected and it fits my custom-built gas fire pit like a glove! Everything about the experience was fantastic. Thank you!

Date of experience: January 1, 2022
California
0 reviews
0 helpful votes
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Great
January 1, 2022

It was Great, the follow up and attention to details were amazing.

Date of experience: January 1, 2022
Indiana
1 review
1 helpful vote
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Fit
January 31, 2022

Doesn't fit at all. Their site isn't user friendly, then took all measurements. Cover came, no instructions at all and doesn't even fit. Blows off every time I cover my swing, even added the bungees to secure. Total waste

Date of experience: January 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Audra, We are sorry to note your disappointment with the product received. As per your concern; on the product page in the measurement section, you will find an option "How to Measure?". If you will click over that, you will be able to get the guidance for the same. Upon checking the order record, we can see that you are already in touch with our quality team and they have provided the best possible resolution for the same. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.

Florida
1 review
0 helpful votes
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Awesome
January 1, 2022

Easy to work with. Impressed that they reached out for additional pictures and measurements prior to production.

Date of experience: January 1, 2022
New Jersey
0 reviews
0 helpful votes
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Perfect Fit
January 1, 2022

The cover is a perfect fit for the hot tub. Material is of very good quality.

Date of experience: January 1, 2022
Indiana
0 reviews
0 helpful votes
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Grill Cover
January 1, 2022

I'm so pleased with my new grill cover! I have a very large grill, and needed to measure as a standard cover did not fit. The guide for measuring was easy and results were perfect.
Thank you!

Date of experience: January 1, 2022
New York
0 reviews
0 helpful votes
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Table cover
January 1, 2022

Excellent especially for the money. Very happy with the purchase. Highly recommend!

Date of experience: January 1, 2022
Ohio
1 review
0 helpful votes
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Fire pit cover
January 1, 2022

I was contacted for more information and dimensions which was excellent so that the final product turned out perfect. I'm extremely pleased with the cover and would highly recommend the company.

Date of experience: January 1, 2022
New York
1 review
0 helpful votes
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Great cover.
January 1, 2022

I purchased a custom size cover for my gas fire pit and it fits perfectly.

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
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Outstanding
January 1, 2022

Cover came quickly and exactly what I had ordered. Quality is great I'm ver impressed. I plan to continue using them going forward for all of my cavas needs

Date of experience: January 1, 2022
Illinois
1 review
0 helpful votes
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New porch furniture
January 1, 2022

Great quality product for our new porch furniture. Glad I found this website.

Date of experience: January 1, 2022
Wisconsin
1 review
0 helpful votes
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Fantastic Quality
January 1, 2022

Very satisfied- ordering was easy, delivery was fast, and quality of product is outstanding!

Date of experience: January 1, 2022
Arizona
1 review
0 helpful votes
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Review on Cover
January 1, 2022

Product delivered timely; product as described - very high quality.

Date of experience: January 1, 2022
Michigan
2 reviews
0 helpful votes
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Patio sectional cover
January 1, 2022

Very pleased with entire order process and end product

Date of experience: January 1, 2022