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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Colorado
1 review
0 helpful votes
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Great products
February 1, 2022

Great covers that fit perfectly and at a reasonable cost

Date of experience: February 1, 2022
Virginia
1 review
0 helpful votes
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Happy With Covets!
February 1, 2022

Have ordered two custom covers for deck furniture winter storage. Both were made of superior material, ample sizing and pretty quick delivery. THAT'S ALL I NEED!

Date of experience: February 1, 2022
Ohio
1 review
0 helpful votes
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Made to Order
February 1, 2022

I ordered a specific sized cover for outdoor furniture. The final cover arrived and fit perfectly.
Thank you.

Date of experience: February 1, 2022
North Carolina
1 review
0 helpful votes
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Great product
February 1, 2022

Ordered on a friday arrived following friday and that is with them being made a shipped fedex from India. Good quality and to the exact requested measurements and specs. Would order again if needed and would recommend.

Date of experience: February 1, 2022
Tennessee
1 review
0 helpful votes
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Front porch enclosure
February 1, 2022

Good product and price I am going to buy more for back porch enclosure

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Satisfied!
February 1, 2022

Great quality & very reasonably price. I would use again if need arises & gladly recommend to others. Thank you.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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I know it was a gamble on an international order, but the low price made it worth the risk. To my surprise I received a great quality custom case that met my needs perfectly - at a very reasonable price.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Covers & All got me covered
February 1, 2022

From double checking my measurements on some covers to shipping me a wonderful premade cover for my Weber Grill, Covers & All has me covered. The quality of their product is outstanding. Their customer service is fantastic. I can't say enough about them. I've struggled for several seasons looking for the right product to protect my high top deck table and a new bistro set that sits on our front porch. When I found Covers & All - they solved my problems by providing reasonably priced products that protect my belongings. I'll continue to order products from them - they're great to work with!

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Fire pit cover
February 1, 2022

Ordering was easy, the cover fit perfectly. I was very satisfied.

Date of experience: February 1, 2022
California
2 reviews
0 helpful votes
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Design Team
March 3, 2022

While the products I received were what I expected, the design process was difficult.

Date of experience: February 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Charles, We want to sincerely apologize for the negative experience that you had with our design team. We at Covers&All always try our best to provide the customize cover as per the customer's requirement with a simple and easy process. However, in this instance, we can certainly understand your concern. As you have shared your feedback with us, we will surely pass the same to the concerned team to make the customer experience better. We are glad that you like the product and its quality. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.

Virginia
1 review
0 helpful votes
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Nothing to complain about.
February 1, 2022

The ordering was simple. My covers arrived sooner than I expected and the quality was exceptional. The fit was perfect and they gave my tired worn out cushions a new lease on life. I can't believe they were so reasonably priced.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Never received product
March 3, 2022

I ordered a custom cover and I am still waiting for it to arrive a month later. Communication is poor, I don't have an expected delivery date.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Alabama
1 review
0 helpful votes
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Great Cover!
February 1, 2022

Cover was very well made, and the custom embroidery was very well done as well. Expect this cover will last a very long time. Would highly recommend for anyone looking for a cover that is not a standard size, or hard to find.

Date of experience: February 1, 2022
Florida
1 review
0 helpful votes
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Wanted Apples and got Oranges
March 3, 2022

Customer service guy was hard to understand and was no help in what I wanted.
Ended up with wrong item and a return call, he gave me a big run a round.
That's it had enough.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
New Mexico
1 review
0 helpful votes
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Thorough and fits perfectly!
February 1, 2022

I ordered a custom U-Shaped cover. Before going into production on it, Covers & All reached out to double check - then triple check - dimensions, which I appreciated to make sure it would fit just right. And I'm happy with it! The material seems sturdy and packs up well and most importantly it fits perfectly! It's my first winter with it but so far it's kept my outdoor sofa safe and dry through multiple snow storms and high winds. Thank you!

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Met and exceeded expectations
February 1, 2022

Arrived early, fit better and is more durable than I expected. No disappointments

Date of experience: February 1, 2022
California
2 reviews
0 helpful votes
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Excellent value and quality
February 1, 2022

I measured carefully and our hot tub cover fit perfectly. I was impressed by the quality of the material and manufacture.

Date of experience: February 1, 2022
Hawaii
2 reviews
0 helpful votes
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Great product at reasonable price
February 1, 2022

Bought cover for day bed and two pillows. Well made with sturdy fabric. Fast delivery. Would purchase again.

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Great company & fantastic product
February 1, 2022

Live chat with Customer service rep was very knowledgeable and helped me get the exact product that I needed for a great gift. Will highly recommend company for anyone's furniture cover needs!

Date of experience: February 1, 2022
Florida
1 review
0 helpful votes
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Exactly what I wanted.
February 1, 2022

I sent the dimensions for 2 covers & they made them exactly as I was hoping for. I will order from them again. Great experience.

Date of experience: February 1, 2022