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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very good quality. Will purchase these covers in the future.
I phoned for help and was so skillfully guided through the process of familiarizing myself with your website and products, also how to order online. The covers are perfect -- the highest quality. I will return.
Easy to order. Like that I could add the manufacturer and model of chair when entering cover dimensions.
Just a little short in back.
-No delivery date was given
-FedEx attempts to deliver 3 times the last week of Dec, when I was traveling
-Zero clarity on where this package is from Covers and All
I am very satisfied with the quality of my patio covers. The material, the zippers are very good quality and the manufacturing of the covers is excellent. I would highly recommend.
Tarp is very well made and looks great! Bought it to make a lean to for my golf cart. Very pleased and highly recommended!
I had a very complicated L-shaped island and made several mistakes in measuring which there computer simulators caught.
The ordering process was very effective. The product is very nice and according to specs. Construction looks very solid.
The delivery did not take place the date agreed, even if I paid for expedited shipping.
Hi! Thank you for your feedback, Javier! We are thrilled to hear that our products have exceeded your expectations. On the other hand, we are disappointed to learn of your discontent with the order's arrival. The order was pushed and shipped a few days early. However, it was delayed in transit. Even though we use prominent delivery companies such as FedEx, UPS, and DHL, we do not influence whether or not the package is delayed in route. Furthermore, Covers & All has no control over the performance of third-party couriers and is not liable for any delays caused by the couriers' delivery service.
I measured carefully (twice), took pictures and sent in my order for cushion covers. My covers were delivered very quickly and they fit perfectly! I am pleased with the fabric and the construction. All the seams are nice and even, the zippers are strong and good quality. I highly recommend Covers & All.
The cover was well packaged. When I opened it and put it on the fire pit it fit like a glove. Very satisfied with the product.
I bought 5 covers for my new patio chairs and when I received them they were 1/2 the size of a chair. I looked under patio chairs and bought off the image that showed a patio chair covered to the ground I called right away and was told that I could exchange
Them for the right size, just take a picture of the tag and email the request. I was delayed due to the holidays and family with COVID and when I sent the request in they said no refunds or exchanges. I am now out $65 dollars and my chairs are getting ruined by winter weather. I will remove this review if anybody cares enough to help me. I am so so disappointed in Covers in All. Why when I looked up patio chairs and it has an image totally covering a patio chair would they send 1/2 the cover? This company rips off your money, and they do not stand by what information is given out by the customer service people who answers the phone. Highly disappointed never to be a customer again
Hi Angela, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. As we are in a custom business, we customize the cover as per the customer's provided dimensions and details. Upon checking the order details, we have fabricated the cover the same as per the order details. As per your concern regards to the website images, that is just for reference so customers can get an idea about the cover shape. We have provided an option to add the customized dimensions and other details as per the product requirement. Also provided an option to upload the reference images for the actual product. Furthermore, as we are in a custom business we will not be able to take a returned product as the returned product will be useful for us. As per your concern regards to the customer service team; we checked the details and in every call, they have guided you to sent an email to the quality team to get the resolution for the same. As we can see that our quality team has provided the best possible resolution for the same. If you have any other concerns then kindly let us know we will be more than happy to assist you with the same.
I have ordered twice from Covers & All and I am very happy with your product. Your website is easy to navigate, the directions on how to measure was a big help, my covers were delivered when promised and they fit perfectly.
Exceeded Expectations. Easy to place a unique special order cut and Very Quick Turnaround!
Fit, quality, color…all perfect for my needs. This is the second custom measurement order I've done with them and they are 2 for 2. Easy step by step measuring guide very effective. Next thing I need to cover will be done and bought from them.
Loved the products. High quality and very well priced to put on my existing sofa cushions
I followed the guidelines online and submitted my order. I received a message saying the designers have a few questions. Fortunately they noticed a mistake I made with the measurements. I called the help desk which is available 24/7 which was wonderful.
I took the additional photos they requested and submitted some additional measurements. They really wanted to make sure they got it right, and they did. Perfect.
Customer for life!
George
Helpful communication regarding design. Cover fits perfectly, looks great!
I am impressed with the ability to create a custom order!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vinodh, We are sorry to note your disappointment regards to the delivery and apologize that our service does not meet your expectations. Upon checking the order details, we can see that the case has already been escalated to the concerned team. They will contact you soon to provide the best possible resolution for the same. Once again we sincerely apologize for the inconvenience caused to you.