On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Sturdy and nice looking... side pockets are upside-down, but I don't know what they were for anyway, and wasn't expecting them. This is the second project I've ordered from Covers & All and I am very happy and have told many people!
Great quality and craftsmanship. MUCH better than expected. Shipping was reason for 4 star review. Too many days@ the FedEX hub in Memphis. Customer Service was very good and understanding and took good care of us. I would order from these folks again due simply to their craftsmanship.
I love the color and the price! They are a tad loose but I will fill with additional batting. They look fantastic
Ordering was easy, the product is nicely made, but getting the package open was a BEAR! There was 20 minutes I'll never get back! How about putting it in a box and ship instead of multi, multi layers of wrap and tape, etc.
Could not be happier with the speedy delivery and quality of my cushion covers. Thank you!
We ordered a fire pit recently and needed a good cover for the cold and hot weather temperatures. The cover we got is wonderful! Fits perfectly and has cords at the bottom to tighten. We received quick communication ensuring our cover was exactly what we wanted and received it quickly as well. Thank you!
Easy site to use and great product at a good price. Fedex delivery required a signature so we had to have someone home to sign. We just placed another, larger order. Thank you!
Great product always. Bought two just in case. Both work great to block some sun at work
Excellent overall experience with Covers & All. Small issue with FedEx, but Covers & All resolved that too. The product is outstanding. I ordered a custom cover for patio furniture and it works perfectly.
Overall it was great. Very easy to place and order and the price was very fair. Quality waterproof material and good fit.
Easy order for a cover i couldnt find anywhere else due to the odd size. Love the cover I received. Great quality at a great price. Quick shipment too
Thank you so much... easy breezy! And a great fit as we couldn't find one to fit the size.
Weber had discontinued the grill and cover years ago but our grill, which had some replacement parts, still worked fine. We searched for a couple years trying to find a good cover that fit. Even tried making our own. Thankfully we found Covers & All.
I was highly pleased that I could customize any shape and size to accommodate my needs. Compared to other sites that don't allow you to customize these prices are amazing.
Very good The products came in a timely fashion. I am very satisfied
I am so happy I found covers and all… I had a custom fireplace cover and now a swing cover and I love them both! Great fit… great quality and easy ordering
Covers were perfect and the fabric is a high quality one.
WOW - great to find a place that can custom make a cover for just about anything and they were easy to work with. I definitely recommend. A+
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Gale. We apologize for any trouble this has caused you. We understand that unpacking parcels may be a stressful experience at times. We ship worldwide and make certain that our packaging meets international requirements. Each of our items is packaged according to the career's requirements for international shipments in order to avoid the most damage during transportation.
We have passed your concerns to the appropriate team to investigate if there is anything that can be done to improve the customer's experience.