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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Fireplace cover
February 26, 2022

Easy to order custom cover, instructions were very clear!

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
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Window cushions
February 26, 2022

Easy transaction. Exactly what I ordered and fit perfectly.

Date of experience: February 26, 2022
Georgia
1 review
0 helpful votes
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Great Company and easy ordering. Easy and Custom process. Great Customer service.

Date of experience: February 26, 2022
Arizona
1 review
0 helpful votes
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Satisfied customer
February 25, 2022

I happened on this website as I was looking to cover a ripped glider cushion. What attracted me was it could be custom made for my cushion.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Patio Chair Covers
February 25, 2022

The custom fit was awesome and the fabric was soft yet very sturdy.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Wind Breaks
February 25, 2022

I ordered 2 custom tarps to attach to panels to make wind breaks for my livestock. They are absolutely perfect and made exactly how I wanted them! They look so much cleaner than a traditional tarp, for less headache and not much more money!

Date of experience: February 25, 2022
New York
1 review
0 helpful votes
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The Covers & All team went above and beyond to customize my grille cover correctly. They sent me sketches and reached out by phone to make sure that measurements were right. Impressive customer service.

Date of experience: February 25, 2022
North Carolina
1 review
0 helpful votes
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Cover is great
February 25, 2022

The cover is great and the color is just what I wanted!

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Perfect
February 25, 2022

I received my order much quicker than I expected and it was just as described. It's the perfect cover for sandbox and much less expensive than I thought it would be.

Date of experience: February 25, 2022
Florida
1 review
0 helpful votes
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The quality and fit is incredible!
February 25, 2022

Seamless and fast. I'm ordering till the time we received I was very much surprised how quickly the turnaround was. Don't remember exactly the time but somewhere around 10 days to two weeks. Very impressed

Date of experience: February 25, 2022
Australia
1 review
0 helpful votes
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Terrible
March 27, 2022

Horrible material not for an indoor window seat only suited for outdoors. Thought I had ordered both cushion and insert only got covers, had to get a reply

Date of experience: February 24, 2022
Veeni M. — Covers & All USA Rep
over a year old

Justine, we completely understand your situation. We have already sent you an email with the best resolution we could find for your cover. If you could respond to it, we would be glad to discuss it further. Sorry again for the inconvenience.

Washington
2 reviews
0 helpful votes
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Beautiful and sturdy!
February 24, 2022

Flawless! Took a while to make, but it was worth the wait!

Date of experience: February 24, 2022
New York
1 review
0 helpful votes
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Best Option for Cushion Covers
February 24, 2022

I went online to find covers for a used patio set I purchased. First, it was difficult to find covers that fit my needs, and once I found some I was appalled by the cost. Then I stumbled upon this website. I put in my dimensions for a custom-made cover, and I was pleasantly surprised by the cost, especially compared to other websites. It took a little while for the covers to arrive, but they were worth the wait. They fit perfectly, and they're of good quality material. My only critique is I wish they had more color options. I would 100% purchase from here again.

Date of experience: February 24, 2022
New Jersey
1 review
0 helpful votes
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Why sign for delivery
February 23, 2022

Order process went well. Covers are well-made and fit perfectly providing one supplies the correct dimensions. Not sure why I had to sign for the cover upon delivery as much more expensive and critical items do not require a signature.

Date of experience: February 23, 2022
District of Columbia
2 reviews
0 helpful votes
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Great Quality Cover; Fast Shipping
February 23, 2022

The cover arrived in less than two weeks and I believe it to be exceptional quality... time will tell of course, but it feels VERY high quality and durable.

Date of experience: February 22, 2022
Washington
1 review
0 helpful votes
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Unhappy
March 24, 2022

Covers to Long and the lay to much on the floor at least two inches. I sent my measurements in and had even talked to a representative before ordering. Did what you asked for. Not happy.

Date of experience: February 22, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Paul, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. As per the order record, we have fabricated the cover the same as per the order details with the standard leeway as mentioned over the website. Also as we can check, our executives have advised you to upload the reference images while placing an order. However, we have not received the same and processed the order as per the order details. Furthermore, your provided cover images which show the height measurements are the same as you have ordered. As we can see that, our quality team has provided the best possible resolution for the same. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.

Arizona
1 review
0 helpful votes
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Cover
February 22, 2022

Great product. Delivered on time when it was stat d it would arrive.

Date of experience: February 22, 2022
Florida
2 reviews
0 helpful votes
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Measure and remeasure.
March 24, 2022

Hard to access info. One time it said include a picture. But when I ordered it didn't.

Date of experience: February 22, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Leslie, We are sorry for the inconvenience caused to you while placing an order. As per your concern, on the product page, we do provide an option to upload the images. Upon checking the order details, we are glad to know that you have shared the images over the chat. After reviewing the same our team has sent you a comment, we request you to kindly check and revert us back so we can proceed further with the order. If you face any such issues again, please feel free to contact our 24x7 customer support team. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.

Florida
2 reviews
0 helpful votes
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Great Experience!
February 22, 2022
Updated review

Easy to accurately place my custom order. I received the items in record time... especially for a custom order. So happy with these cushion covers! Easy to keep clean and very durable!

Date of experience: February 22, 2022

Shopping experience was great!
September 3, 2021
Previous review

Shopping experience was great! Excited to see how well the quality is.

Date of experience: September 3, 2021
Texas
1 review
0 helpful votes
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Bar cover
February 21, 2022

Easy to measure with the help of your custom app. Perfect!

Date of experience: February 21, 2022