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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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California
2 reviews
0 helpful votes
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Amazing Covers!
April 1, 2022

Quality, fit to size and fast shipping at really affordable prices!

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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Easy
April 1, 2022

Easy to order and very good communication and updates on ship/delivery.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Great Product & Service
April 1, 2022

I have purchased product from C&A multiple times and have nothing but good things to say. The customization process is not only efficient, but they personally reach back to ensure they have all measurements correct for the intended application and that all of the features correct. Best of all, they produce and deliver the product quickly. Highly recommended...

Date of experience: April 1, 2022
Oregon
1 review
0 helpful votes
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Outdoor mattress Covers
April 1, 2022

I am very happy with my mattress covers. I have bunk beds in my camper van, and the mattresses and covers needed to be a custom size. They fit perfectly, and look great! We can even drag them outdoors to sleep under the stars because they are waterproof. Great find, happy customer.

Date of experience: April 1, 2022
New York
1 review
0 helpful votes
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So well done. Nicely made.
April 1, 2022

I asked for a custom made cover to protect a chandelier in a crate. The directions given for measuring and providing dimensions were perfect. The only thing... and it ends up being ok... is that I requested it NOT be a complete cube. No bottom panel. The cover had a bottom. Not a terrible thing. Just not what we had agreed on. I thought. We had a phone conversation about it. Maybe just a misunderstanding.

It is well made and it does the job. TY.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Excellent quality
April 1, 2022

Extremely impressed with the thickness of the material and the quality of the manufacturing. This product exceeded our expectations. We had originally bought a cover from Wayfair and it fell apart within months, this new cover is slightly more expensive by far better and worth the money.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Fits Great!
April 1, 2022

They were very thorough and made sure my measurements were correct. Product is better than expected. Thank you

Date of experience: April 1, 2022
Florida
1 review
0 helpful votes
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Great product!
April 1, 2022

Great company and product! We use their covers for our business. Fast shipping. Definitely recommend!

Date of experience: April 1, 2022
Virginia
1 review
0 helpful votes
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Excellent quality and price.
April 1, 2022

Easy to order, excellent quality. Will definitely utilize again. Hope they add more colors.

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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Nice Custom Cover
April 1, 2022

Nice grill cover but be prepared to measure and approve drawing changes. This will make a nice fitting cover.

Date of experience: April 1, 2022
Utah
1 review
0 helpful votes
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Quick and perfect!
April 1, 2022

The cushion covers arrived more quickly than promised and are perfect. We will be back. Thank you!

Date of experience: April 1, 2022
Louisiana
1 review
0 helpful votes
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Very Good Products
April 1, 2022

Fast delivery, durable product, great communication, what more could a customer ask for.

Date of experience: April 1, 2022
Ohio
1 review
0 helpful votes
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Nice cover
April 1, 2022

Sturdy, quality material. Great product. Will definitely do the job of protecting my outdoor unit.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Awesome Experience
April 1, 2022

The cover worked out great and the experience with customer service was awesome. I will definately be using covers & all once again on my next piece of furniture

Date of experience: April 1, 2022
Texas
1 review
0 helpful votes
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Outdoor Cushions
April 1, 2022

Great quality and fit perfectly on all of my cushions.

Date of experience: April 1, 2022
Arizona
1 review
0 helpful votes
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Just as described!
April 1, 2022

Excellent cover! Thank you design team! Well done! It was a pleasure working with you.

Date of experience: April 1, 2022
Virginia
1 review
0 helpful votes
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Great product!
April 1, 2022

Cover was made exactly to my request. Delivered in a timely fashion and made of quality materials.

Date of experience: April 1, 2022
Tennessee
1 review
0 helpful votes
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I needed a custom cushion, sent the measurements and it came out beautifully.

Date of experience: April 1, 2022
California
1 review
0 helpful votes
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Chat Support
May 1, 2022

The website was pretty easy to navigate and place my order. Chat support is marginal at best. One gets the sense that chat support is outsourced and the representatives have only a surface knowledge of Covers and All products and applications. The answers I received from chat led to ordering the wrong product for my needs and measurements entered with my order that I would have altered had my questions been answered accurately.

Date of experience: April 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Robert, We are sorry to note your disappointment with the product received and we apologize that our service does not meet your expectations. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. This is not the ideal experience we want our customers to have at Covers&All and we do acknowledge that there is a scope for improvement. As you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon and provide the best possible resolution on the same.

Texas
1 review
0 helpful votes
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Great quality. Fast service!
April 1, 2022

We ordered a patio cushion cover and it was on our porch with one week. Very good quality. Thank you!

Date of experience: April 1, 2022