Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast service and perfect fit! Well pleased. Will purchase again!
Ordering was easy with exact measuring points and the product is of good quality. Very pleased with my purchase.
Really great covers for my sons van cushions. Very affordable. Fast delivery. Thank you
The fire pit cover fits perfectly and I love the color! I love it!
I ordered seat and back covers. I somehow did not see the color I picked for the back cover reverted to the default beige so I have blue seats & beige backs.
Also I double checked the width and height measurements from the order and I did enter them correctly, the zipper for the backs is on the side, the height.
I was pleasantly surprise by the craftsmanship that I referred my friend. Delivered in a timely manner for a cushion piece. Very happy!
I placed the order and it took several weeks for it to get shipped. I got multiple calls asking about the dimensions when I had filled out that info online. Shipping was delayed, but when the product arrived it was in good condition and better than I thought. Willing to try it again but hopefully it will be quicker.
Second time I've used this company. They have excellent service and an excellent product. I'll continue to use any chance I get!
Very good quality and fast! Great customer service.
Happy with the quality, price, and time to receive the custom sized slip covers. Would definitely recommend!
Took a lot longer than expected. Communication was not smooth. The cover is good quality material, but was sold over-sized. I was informed it would be made larger, but I didn't expect it to be that large. Otherwise I'm happy. Thanks, Dave
Our cushions look like new! Great option for sprucing up lawn furniture.
It's a great product and it works very well, I would have liked it to have some sort of handle on the middle portion so that when it rains and hangs down into the fire pit opening, I can easily pull it up and dump the water. Otherwise it works really well
Easy ordering. Quality product with fast delivery.
The 800 numbers are too busy! No one answered on time the promise day did not make it for delivery I have to call back to follow up where my order is?
Hi Jimmy, We are sorry to note your disappointment in regards to the delivery and apologize that you were unable to connect with us via call. We always try to provide the best service. However, sometimes due to the heavy call flow, we missed the call and we apologize for the same. Furthermore, the order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. The same is mentioned in our terms of use. However, we can certainly understand your concern. As your feedback is important to us, we have passed the same to the respective concerned teams to make the customer experience better.
Love these covers. Will always order from you. Fast shipping also
This cover was just what I needed, I am very pleased.
Was looking for a cover for the new lg washtower (stacked washer/dryer) and came across this website. The website made it very easy and speaking to customer service made the process feel like my order was important and that they wanted to get the order, right!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Adam, We are sorry to note your disappointment with the shipping and apologize that our service does not meet your expectations. We can certainly understand your concern regards to the dimensions, however, the ordered dimensions are just for a simple rectangle box. As per the order details, the product shape is a little different from the actual order. To customize the cover as per your product requirement, our team has asked for extra dimensions. Also, upon checking the order details, the product has been delivered just a day after the selected shipping method at the time of placing an order. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you like the product and its quality. We look forward to serving you again with your next order!