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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The company reached out to me regarding my order because they noticed that my measurements appeared to be incorrect. Sure enough, they were right. I appreciated them catching my mistake and not just putting my cover into production. That is the sign of a good company that cares!
So far the customer service has been very helpful.
The fit of my custom cushion covers are perfect. I was able to review my order before it was made. The fabric is very nice and seems to be waterproof. I received my cushion covers quickly. Great experience!
Easy to order and I was very pleased with the quality of the materials and workmanship.
Thank you.
Despite Mae sing in accurate measurements and confirming them via email three times, I was sent sails that did not match my measurements. When I called "customer service" (three times) no one ever answered despite being told I was caller number 2 and needed to wait, etc. I also sent emails but have not received a response.
Easy to measure the fire pit dimensions and upload a photo for the custom made replacement cover.
I couldn't believe how fast these were made and shipped, and they are beautiful! I ended up ordering cushions for an outdoor built in after I saw how high quality and well-made these cushion covers are.
We needed custom BBQ covers since we had modified some units to built in. The website has a great template with measuring the unit. The covers came in quickly, the fit was nice and the quality was great.
Great product, good quality! The ordering process was easy and the product came quickly.
Fits well, made well, I'm happy with my purchase, am looking into chair covers now.
We have an outdoor living set that didn't lend itself to standardized weather covering. Ordered a specially made cover from Covers & All. It works perfectly. It is heavy duty, well made, looks attractive. Couldn't ask for a better cover. Getting the correct measurements was a little tricky but they remade the cover for us after we accidentally sent the incorrect measurements. It came quickly once everything was finalized. I would recommend this company and buy from them again.
First class experience! Quality of material and workmanship is exceptional.
Easy instructions. Great service. Fast delivery. Great quality.
I wish I had more items to cover. Quality is amazing, timeliness of delivery is terrific.
The web-site was easy to use. I ordered a custom cover. It was delivered quickly and I was very impressed with the quality.
The custom cover fit my trug perfectly. The cover feels like good quality. Very pleased with my purchase. Thanks!
Impressed with quality and quick delivery. Will order again when I have the need.
They were fine except the ties on the Chase were wrong. Not the material I expected.
Hi Kathy, we sincerely apologize for the inconvenience this has caused you. As part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We would request you to raise a ticket from your Covers&all account and share real-time images of the received covers showing the issue along with an image of the white taffeta label sewn to the edges of the covers. Rest assured, we'll check and conclude this with the best possible outcome.
The design team went over my measurements many times, sent me their diagrams and reconfirmed few of the measurements. Delivery after final confirmation was just within days. Customer service experience over email and phone is A+.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donald, we sincerely apologize for the inconvenience this has caused you. We are sorry to learn that your call was disconnected with our customer service department prior to being connected. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.