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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Maryland
1 review
0 helpful votes
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I ordered 2 covers. After I received the order confirmation, I got updates stating that the price doubled due to a change in measurements. I had not changed anything. I the noted that other items were added to my oder which I had not selected or authorized. It took days to get a hold of anyone. You cannot respond to the email notification as that is not a valid address. The customer service telephone number will have you on hold for hours (no exaggeration as I left it on speaker and ran errands). The chat function is operated by bots. Unfortunately, this took days and hours to resolve. Not worth any savings. I finally disputed my charge with my credit card. And eventually got hold of a human being and cancelled my order with an overseas service rep who was very polite and kind. It's a shame. Maybe the products are lovely. I would not know as I could not bear the idea of anything else going awry.

Date of experience: May 5, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Charlotte, we sincerely apologize for the inconvenience this has caused you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue. As per the latest update, we can check the issue is now resolved. Feel free to contact our 24 X 7 call or chat helplines in case of further assistance.

Colorado
1 review
0 helpful votes
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Very happy
May 5, 2022

Quality product at a reasonable price. Customer service reached out to verify correct measurements.

Date of experience: May 5, 2022
Tennessee
1 review
0 helpful votes
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Firewood Rack Cover
May 5, 2022

A simple measurement process to ensure the cover would fit appropriately…and it did!

Date of experience: May 5, 2022
Missouri
1 review
0 helpful votes
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Great Fit, Quick Service
May 5, 2022

Second time we've ordered from Covers and All, first time was a tricky half-circle outdoor couch with arm rests/tables. Cover fits great and protects the furniture perfectly, so ordered a matching cover for the fire table.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Two different color grays
May 5, 2022

Easy ordering. Great measurement tools. Oddly enough, the covers came in two different color grays even though only one gray option existed. Doesn't look bad as they are for two different peices. A sofa vs two chairs.

Date of experience: May 4, 2022
Michigan
2 reviews
0 helpful votes
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Great price and easy Website. Material used to make the covers is waterproof and extremely durable.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Very Happy
May 4, 2022

Ordering was easy and the product looks very strong and pretty!

It was Great! Thanks!

Date of experience: May 4, 2022
New Mexico
1 review
0 helpful votes
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COVER AND ALL
May 4, 2022

Like the ease of buying. Like the material they use for the covers. Had some of them done last year and they came out great. Fit was great. I just had a question and still did not get an answer but figured it out myself.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Custom card table cover
May 4, 2022

Good fit and finish. Durable vinyl cover. Will call in you again when needed.

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Highly recommend!
May 4, 2022

High quality product.! It fitted perfect and very fabric. Thanks!

Date of experience: May 4, 2022
Texas
1 review
0 helpful votes
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Great product, Great price!
May 4, 2022

Ordering process was so easy, provided dimensions, shipping was fast! Thank you!

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
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Excellent Choice
May 4, 2022

After much searching for a solid heavy duty tarp, I found this to be the best option. The ability to customize the size, add Reinforced Webbing, and add Grommets made this the perfect solution. Very solid and durable product

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Outdoor covers
May 4, 2022

Ordered from this company for the first time. My slip covers were so beautiful and fit perfectly and the material is wonderful at a very fair price and it came very fast, very satisfied will recommend them to everyone I know and will use them again

Date of experience: May 4, 2022
Ohio
1 review
0 helpful votes
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Super
May 4, 2022

Being able to order custom is ideal. Delivery was quick and the product was perfect.

Date of experience: May 4, 2022
New Hampshire
1 review
0 helpful votes
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Great covers!
May 4, 2022

Perfect size and color. Very sturdy. Fit perfectly for my camper cushions.

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
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Quality & Accuracy
May 4, 2022

Easy to order and select the product! When I received both products at different ordering cycles they will manufactured with accuracy and quality material. The fireplace cover and table cover fit like a glove. I would not hesitate to order from them again!

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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Quality is excellent and shipped quickly. Overall I was ber pleased with this order.

Date of experience: May 4, 2022
California
1 review
0 helpful votes
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Shade sail ordered
May 4, 2022

Ordered a custom sized shade sail. I love it however my only recommendation is order it about 6" less than what you need as poles bend and the sail stretches.

Date of experience: May 4, 2022
Illinois
1 review
0 helpful votes
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Outdoor Bar Table Cover
May 4, 2022

The cover was perfect! We are now going to order a cover for our fire pit.

Date of experience: May 4, 2022
Wisconsin
2 reviews
0 helpful votes
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Good service
May 4, 2022

Good communication and service. Well made product and timely delivery

Date of experience: May 4, 2022