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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Michigan
1 review
0 helpful votes
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Specialized cover
June 1, 2022

Great experience! They made sure all dimentions were correct and I was satisfied with everything before making my cover. I will use them again if I ever need another specialized cover.

Date of experience: June 1, 2022
Colorado
1 review
0 helpful votes
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Better than expected experience
June 1, 2022

I was pleasantly surprised at the quality of the product and the speed at which it was delivered.

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Looks great
June 1, 2022

The cover looks great but already ripping on the corners.

Date of experience: June 1, 2022
Iowa
1 review
0 helpful votes
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Would use again.
June 1, 2022

Whole process was easy and I received exactly what I wanted.

Date of experience: June 1, 2022
Georgia
3 reviews
0 helpful votes
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Excellent experience. I took the time to double check before manufacturing my covers. They fit perfectly

Date of experience: June 1, 2022
North Carolina
1 review
0 helpful votes
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Very pleased.
June 1, 2022

Order was exactly what I hoped for, very fast from order to delivery, very good quality and workmanship at a reasonable price. I think this company understands customer service and it showed.

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
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Cushion Covers are fantastic
June 1, 2022

I was extremely pleased with both the high quality and very reasonable price for the replacement cushion covers I purchased for our patio conversation set. I was able to purchase new covers for all the cushions for the same price as one new cushion!

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Great product
June 1, 2022

Reasonable prices and great quality! Outdoor cushions are so expensive so this is a great option on a budget

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Nice
June 1, 2022

I liked the product. It wasn't the color that I ordered but it actually ended up working out well :) So thank you!

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Great company great service
June 1, 2022

Very happy with my boom cover I would use this service again. The material is superior over my last cover. I highly recommend this company.

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Not what I expected!
June 1, 2022

It feels like plastic than fabric but over all the shipment was quick & the covers are well made.

Date of experience: June 1, 2022
New York
1 review
0 helpful votes
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My only problem is getting in touch with customer service via phone when needed,
But the products came out SO GOOD and the price is worth it!

Date of experience: June 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hello, Lauren. Thank you for your feedback. We apologize for any difficulty you may have experienced while communicating with our support team. While we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. We appreciate your feedback and assure you that it will be used to make your future experience positive.

Illinois
1 review
0 helpful votes
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Good fit
June 1, 2022

Good fit and finish. Good stitching. Nothing negotiable to say.

Date of experience: June 1, 2022
Texas
1 review
0 helpful votes
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Quality outdoor table cover.
June 1, 2022

East order and delivery within a few days. Excellent.

Date of experience: June 1, 2022
Oregon
1 review
0 helpful votes
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Very happy with the covers I ordered. Quick turnaround. Easy installation.

Date of experience: June 1, 2022
Oregon
1 review
0 helpful votes
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From start to finish, you made sure I ordered the right custom product. Helpful online and prompt in phone inquiries. Product delivered as promised and of excellent quality. I will order from Covers & all again

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
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Covers are stiff
June 1, 2022

Delivery and service were great.
The covers are really stiff but overall ok.

Date of experience: June 1, 2022
Minnesota
1 review
0 helpful votes
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Ordering was easy and customer service was great! So efficient and fast!

Date of experience: June 1, 2022
Colorado
1 review
0 helpful votes
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I had a great experience with Covers & All. Not only did they contact me to make sure that I got just what I wanted, they added in some extras that I never even thought of. I would recommend them to anyone that needs a custom cover built from scratch.

Date of experience: June 1, 2022
Massachusetts
1 review
0 helpful votes
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Decor update
June 1, 2022
Updated review

The site is easy to maneuver through. You can find just about any shape. Gives visual aids for measuring. The quality of materials is excellent. My second purchase and as satisfied as my first. Would buy again.

Date of experience: June 1, 2022

Website checkout is cumbersome
May 30, 2022
Previous review

Website checkout is cumbersome

Date of experience: April 30, 2022

Ease of use, selection of options available
April 11, 2022
Previous review

Ease of use, selection of options available. A cover for everything.

Date of experience: April 11, 2022