Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kim J.
Unfollow Kim J.
Share Review
Report Review

Fire pit cover
August 1, 2022

We were looking for a durable replacement cover for a gas fire pit, as the cover that came with ours was falling apart. The reviews for Covers & All were so positive that we chose to give them a try. We are super happy with the cover as well as the inflatable pillow to keep the water from pooling on top of the cover!

Date of experience: August 1, 2022
Arizona
2 reviews
0 helpful votes
Follow Kathy N.
Unfollow Kathy N.
Share Review
Report Review

Special order sail cover
August 1, 2022

It was easy to order and pretty quickly delivered. It seems very sturdy. I can't rate it too much, because it hasn't been installed yet. Our ground is caliche and the young man spent all day and only got so far. We are going inch by inch, so its taking alot of time.

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
Follow Marcela J.
Unfollow Marcela J.
Share Review
Report Review

Excelent Service!
August 1, 2022

My order was received on time and it included a gift.

Date of experience: August 1, 2022
Illinois
2 reviews
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

Wood Rack Cover
August 1, 2022

Strong cover was made for my wood rack. It was very nice and the color I picked matches nicely with my siding on my house.

Date of experience: August 1, 2022
Singapore
1 review
0 helpful votes
Follow Janey E.
Unfollow Janey E.
Share Review
Report Review

Nice product
August 1, 2022

Ordered, received quickly, good product - dimensions were right on.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
Follow Liz V.
Unfollow Liz V.
Share Review
Report Review

Measured 6x, still got it wrong
August 31, 2022

I had a hard time with the measurements. After a confusing back and forth with "customer service" (all via email as there wasn't a option to talk to a human) I thought I had my measurements worked out property to fit my outdoor lounge chairs. Not only was the "fabric" not as I expected (it feels exactly like my pool cover, heavy vinyl) the covers were way to wide. I spent way too much money on these covers. I'll have a professional come to my house and do this next time.

Date of experience: August 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Liz, We are sorry to note your disappointment with the order you have placed with us. Each Product is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email. If you face any issue with the order, you can take an image of the covers showing the issue and share it with us at [email protected]. So that our team can check and help you with the best possible resolution.

Arizona
1 review
0 helpful votes
Follow Andrea I.
Unfollow Andrea I.
Share Review
Report Review

Great Service For Custom Projects
August 1, 2022

I have an odd sized side burner, and the designers double checked the dimensions with me. Everything is perfect and the quality is outstanding.

Date of experience: August 1, 2022
New Jersey
1 review
0 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Share Review
Report Review

Looks great
August 1, 2022

Experience was awesome. I would recommend this to anyone who needs to cover it all.

Date of experience: August 1, 2022
Massachusetts
1 review
0 helpful votes
Follow Kurt O.
Unfollow Kurt O.
Share Review
Report Review

Great Option!
August 1, 2022

My experience was pleasant, great option to purchase covers for my current outdoor couch cushions. I did a typo when I first submitted my measurements but a Rep helped me correct it no problem.

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
Follow LJ P.
Unfollow LJ P.
Share Review
Report Review

Excellent quality and perfect fit.
August 1, 2022

Better than I expected. The measurements were perfect and the fabric is comfortable as well as durable.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
Follow Kurtis C.
Unfollow Kurtis C.
Share Review
Report Review

Great product
August 1, 2022

Excellent process and product. Customization and measurement are terrific and fit has been consistently reliable. I've ordered many covers of different sizes for different furniture without issues.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
Follow Randall Q.
Unfollow Randall Q.
Share Review
Report Review

Great custom covers
August 1, 2022

Ordered a custom TV cover and a pergola cover - both exceeded my expectations. Delivery was quick and communication with production was quick.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
Follow Miguel I.
Unfollow Miguel I.
Share Review
Report Review

Grill cover
August 1, 2022

Huge selection. Very reasonable prices. Fast delivery

Date of experience: August 1, 2022
New Mexico
1 review
0 helpful votes
Follow Martin R.
Unfollow Martin R.
Share Review
Report Review

Air compressor
August 1, 2022

I ordered a c oi ver for my portable air compressor.
I was a little hesitant at first but, i gave it a try following measurement instructions.
Needless to say my cover arrived and fit "PERFECTLY". I definately will be ordering additional covers in the near future.

Date of experience: August 1, 2022
Florida
2 reviews
0 helpful votes
Follow Carrie X.
Unfollow Carrie X.
Share Review
Report Review

Service covers
August 1, 2022

Service was good. I wish there were more color choices and I found the site hard to maneuver

Date of experience: August 1, 2022
California
1 review
0 helpful votes
Follow Erin A.
Unfollow Erin A.
Share Review
Report Review

Great Quality!
August 1, 2022

Excellent! Exceeded my expectations. Will order again!

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
Follow Cristina M.
Unfollow Cristina M.
Share Review
Report Review

Cushions covers
August 1, 2022

Fast easy service. Would definitely order again.

No issues with timing and delivery

Date of experience: August 1, 2022
Arizona
1 review
0 helpful votes
Follow maximilian U.
Unfollow maximilian U.
Share Review
Report Review

Cover review
August 1, 2022

Very good experience!
BBQ cover fits perfectly
Great materials

Date of experience: August 1, 2022
Massachusetts
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

Problem with the Ordering process
August 31, 2022

Ordering process… at the time I ordered, I chose a drop-down menu for rectangular and square tables and ordered a what I thought was rectangular top with my precise measurements. Although there was a picture of an oval table on the ordering page it was clear that I was in the rectangle table part of the website so I assumed that was some sort of glitch in ordered anyways. At any rate I received an oval table cover which of course didn't fit my rectangular table. The company refused to acknowledge that there was a glitch on their page as I describe even though it now doesn't work that way anymore so somebody must've fixed it. I like the company and their covers and they offered to give me a 50% discount to order the top/cover that I needed so I took them up on that

Date of experience: August 1, 2022
Veeni M. Covers & All USA Rep
over a year old

Hi Scott, We are sorry to note your disappointment with the order you have placed with us. We have tried very hard to display each and every piece of information available on the website for the easy order process, however, we do understand that there is room for improvement. We have escalated your feedback to the relevant team and hope this will get it resolved. As per the details, the new order is placed and it will be as per the size ordered. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.

North Carolina
1 review
0 helpful votes
Follow Rayana O.
Unfollow Rayana O.
Share Review
Report Review

The zipper opening needs to be much wider so you can fit weighted objects into the bad easier.

Date of experience: August 1, 2022