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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Maryland
1 review
0 helpful votes
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Excellent Customer Service
October 1, 2022

I was amazed at how careful Covers and All was about the measurements for my patio cushion covers. Our original cushion covers were tearing, and the cost of new cushions would be more than the whole set cost, so I was in search of covers. I found Covers and All online, and the price was very reasonable, so I decided to try. I sent them measurements and photos of the cushions, and they kept responding, asking for more exacting measurements. For the cost that I paid them, I didn't expect them to care as much. The cushions were definitely made to measure, and fit well. The only downside is that the fabric is very stiff. I'm not unhappy with it, but I didn't realize that it's such a stiff fabric. It seems to be very waterproof, and has a plastic liner, so they're noisy. The fabric would be great for a boat cushion, or to cover outdoor furniture. We're very satisfied with the quality and craftmanship!

Date of experience: October 1, 2022
North Carolina
1 review
0 helpful votes
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Exactly what we needed
October 1, 2022

The covers fit perfectly, like a glove on our patio furniture!

Date of experience: October 1, 2022
Illinois
1 review
0 helpful votes
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Satisfied customer
October 1, 2022

I got the cover I wanted for a very good price. The simple design offered did the job just as well as the more complicated approach I originally had, and held down the cost and reduced the delivery time. Thank you.

Date of experience: October 1, 2022
Nebraska
1 review
0 helpful votes
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Quality product
October 1, 2022

I bought 2 Pergola covers. Both were exactly what I was looking for.

Date of experience: October 1, 2022
Wisconsin
1 review
0 helpful votes
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Sent a picture for our patio set with the dimensions for a square cover. They emailed back asking about a dimension for the chair. I couldn't understand why they needed that for a square, but then when they sent me the proof to approve, I noticed it basically had some reinforcements and contours to fit the patio set better. Looks great!

Date of experience: October 1, 2022
Michigan
1 review
0 helpful votes
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Tarps
October 1, 2022

Very pleased with my experience from order to delivery

Date of experience: October 1, 2022
Kansas
1 review
0 helpful votes
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Quality Products
October 1, 2022

I ordered and received two custom made vinyl covers. They are great quality and fit perfectly. I will recommend your company to all my friends. Thank you.

Date of experience: October 1, 2022
Alabama
1 review
0 helpful votes
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Custom cushion cover
October 1, 2022

Everything was perfect and very well made! Thanks!

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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Pergola cover
October 1, 2022

Fast shipping, good price and fits perfectly on our new. Pergola!

Date of experience: October 1, 2022
North Carolina
1 review
0 helpful votes
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Bed Swing Cover
October 1, 2022

Extremely easy ordering process, fast delivery and the finished product is perfect - great quality!

Date of experience: October 1, 2022
Colorado
1 review
0 helpful votes
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Size
October 1, 2022

Fits as requested. I am overall pleased with my order.

Date of experience: October 1, 2022
Kentucky
1 review
0 helpful votes
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Mike S
October 1, 2022

Great experience, communication and confirmation of the needed size was excellent!

Date of experience: October 1, 2022
New York
1 review
0 helpful votes
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Overall, I was very impressed with the experience with Covers & All for my custom outdoor chair covers. We had a few back and forths on different measurements and ultimately when they arrived, they fit perfectly!

Date of experience: October 1, 2022
South Carolina
1 review
0 helpful votes
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Happy with my cover.
October 1, 2022

The site was easy to maneuver around. The product is good quality.
Just made it through Ian without any damage to my pergola cover.

Date of experience: October 1, 2022
Pennsylvania
1 review
0 helpful votes
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Great Quality
October 1, 2022

I was really impressed with the quality of the construction and the material when I received the package. I will definitely recommend your company.

Date of experience: October 1, 2022
Florida
1 review
0 helpful votes
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Thought my item be American Made
October 31, 2022
Updated review

Well my order would arrive a lot sooner but, found out it was in India or some other country. They item was only somewhere around 6x8 inches. Poor service for this order. Almost a month before I got my package!

Date of experience: October 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi John, we regret the inconvenience caused. Upon reviewing the order details, we found that it was placed for size 1. Height: 7", 2. Width: 12", 3. Depth: 5" and made as per our standard process along with the leeway that we provide. As mentioned in our Terms of Use, the products can be manufactured in or outside the U.S. In case you have any issues with the received product, we would request you to raise a ticket from your Covers&all account.


ORDERED FROM YOU BEFORE AND PRODUCTS AND CRAFTMANSHIP...
August 25, 2022
Previous review

ORDERED FROM YOU BEFORE AND PRODUCTS AND CRAFTMANSHIP IS GREAT!

Date of experience: August 25, 2022
Georgia
1 review
0 helpful votes
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Great product and service
October 1, 2022

Quick and easy! Love my branded spare tire cover for my Jeep!

Date of experience: October 1, 2022
Minnesota
1 review
0 helpful votes
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Great covers
October 1, 2022

Ordered waterproof covers - they look great and were to special size

Date of experience: October 1, 2022
Kentucky
1 review
0 helpful votes
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All Good
October 1, 2022

Easy breezy ordering and delivery. Not sure why I needed a signature for delivery but it all worked out.

Date of experience: October 1, 2022
Texas
1 review
0 helpful votes
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Pizza oven cover
October 1, 2022

I was notified that some of my measurements didn't add up. I appreciate the interaction until measurements were correct and understood. Product fits like a champ!

Date of experience: October 1, 2022