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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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New York
1 review
0 helpful votes
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Great quality
October 1, 2022

The covers arrived quickly, and I was very pleased with the quality of the material. The fabric was thick, and it seems very stain resistant.

Date of experience: October 1, 2022
Illinois
1 review
0 helpful votes
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Great!
October 1, 2022

Very easy to work with. Site is easy to navigate. The product was great quality and the delivery was fast.

Date of experience: October 1, 2022
Pennsylvania
2 reviews
0 helpful votes
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Great cover and quality.
October 1, 2022

Great experience with my cover. Fits our table well and is heavy duty and protective.

Date of experience: October 1, 2022
Tennessee
1 review
0 helpful votes
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Porch Swing Cushion Cover
October 1, 2022

I received the cushion cover and was disappointed in the color and fit. There weren't many color options to choose from so I knew it wouldn't be exactly what I wanted. I sent pictures of the twin mattress as well as specific dimensions of the cover. When we put it on the mattress, it was too big but we've used it anyway. It isn't nearly snug enough and stays wrinkled and bunched up all the time.

Date of experience: October 1, 2022
Arizona
2 reviews
0 helpful votes
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Table and chair cover
October 1, 2022

Your product is very well made. I thought that I had measured correctly and after receiving the product I found that it was way too big. My mistake.

Date of experience: October 1, 2022
Florida
1 review
0 helpful votes
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Highly recommend
October 1, 2022

Very easy to use site, great prices, and great quality.

Date of experience: October 1, 2022
Pennsylvania
1 review
0 helpful votes
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Straightforward Measuring Process
October 1, 2022

Thorough straightforward measuring process. Finished product is great! Easy to use.

Date of experience: October 1, 2022
Michigan
1 review
0 helpful votes
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Fit perfect!
October 1, 2022

Great price, customer service, clear direction on what you need to measure (ask if you are not sure). Quick turn around as they are being made for you.

Date of experience: October 1, 2022
Illinois
1 review
0 helpful votes
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Great products
October 1, 2022

Ordered new chair and fire pit covers. They turned out great.

Date of experience: October 1, 2022
Ireland
1 review
0 helpful votes
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Took a long time to arrive
October 31, 2022

It was packaged so very densely, kind of resembling a kilo of drugs, so it was seized and inspected in customs which delayed the order further. When it arrived it was the correct size but wasn't quite what I was expecting, the cover only had a top and side, no bottom, so not ideal as a cushion cover for the pet bed which is what I needed it for. And it had toggles instead of a zip even though I ordered it with a zip. I made it work, but it wasn't ideal.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 1, 2022
Massachusetts
1 review
0 helpful votes
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Definitely recommend
October 1, 2022

Perfect for and nice quality materials. Very pleased!

Date of experience: October 1, 2022
Iowa
1 review
0 helpful votes
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Very pleased with my purchases
October 1, 2022

I have made several purchases from Covers & All and have been very pleased with all of them!

Date of experience: October 1, 2022
Oklahoma
1 review
0 helpful votes
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Thank you
October 1, 2022

The cover was perfect. They made sure to get it just right

Date of experience: October 1, 2022
Florida
2 reviews
0 helpful votes
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Great deal so far!
October 1, 2022

Fast delivery, great communication.
Hopefully material last as described, Florida weather 24/7

Date of experience: October 1, 2022
Tennessee
2 reviews
0 helpful votes
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Fits great
October 1, 2022

Happy with service and looks great will be back for more.

Date of experience: October 1, 2022
Indiana
1 review
0 helpful votes
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Detailed and accurate
October 1, 2022

I called in to have them verify I was recording the dimensions accurately. It was smooth and easy. The covers are excellent. They fit well but also come on and off easily.

Date of experience: October 1, 2022
Michigan
1 review
0 helpful votes
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Great value
October 1, 2022

Covers are very durable and look great. Expensive but worth the price, you get what you pay for.

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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Fits Like a Glove
October 1, 2022

Easy process, product was delivered, I put it on my outdoor couch and it was like it was made for the couch!

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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Easy ordering
October 1, 2022

Product arrived as described. No issues; easy follow up with the CS team before the order was placed.

Date of experience: October 1, 2022
California
2 reviews
0 helpful votes
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Excellent quality, fit was perfect.
October 1, 2022

Easy to order. Convinced of quality. Customer service was easy to contact and pleasant.

Date of experience: October 1, 2022