Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Sharron J.
Unfollow Sharron J.
Share Review
Report Review

Great Company!
October 12, 2022

The sun sail was exactly what i needed for my dogs when they are on the patio.
Customer service was very helpful!

Date of experience: October 12, 2022
Florida
1 review
0 helpful votes
Follow Katherine B.
Unfollow Katherine B.
Share Review
Report Review

Great customer service--very responsive with answers to all my questions--almost too quick on the shipping because I needed to change the address for delivery and it was already on its way!

Date of experience: October 11, 2022
Virginia
1 review
0 helpful votes
Follow Tedd P.
Unfollow Tedd P.
Share Review
Report Review

I'd like to add my name to the list of highly satisfied Covers&All customers. While we had an issue to resolve on the initial order, the company's specialist who worked our case was highly responsive and resolved it quickly and satisfactorily. The quality of the materials used and workmanship on our new boat seat covers is extraordinary, even better than we expected. I strongly recommend Covers&All for all your cover needs.

Date of experience: October 11, 2022
Montana
1 review
0 helpful votes
Follow Dan G.
Unfollow Dan G.
Share Review
Report Review

Easy to place order, but was unable to correct ordering error.

Date of experience: October 11, 2022
Florida
1 review
0 helpful votes
Follow Ronald H.
Unfollow Ronald H.
Share Review
Report Review

Cover turned out PERFECT
October 11, 2022

The covers came in on time and fit perfectly.
A great job!

Date of experience: October 11, 2022
Arizona
2 reviews
0 helpful votes
Follow Douglas L.
Unfollow Douglas L.
Share Review
Report Review

Great
October 10, 2022

Great experience thank you

Great covers good quality

Date of experience: October 10, 2022
Nebraska
1 review
0 helpful votes
Follow Semaj M.
Unfollow Semaj M.
Share Review
Report Review

The Best!
October 10, 2022

Excellent covers! Perfectly sized to fit! Great workmanship and top-notch customer service!

Date of experience: October 10, 2022
New Jersey
2 reviews
0 helpful votes
Follow Jack L.
Unfollow Jack L.
Share Review
Report Review

Be careful
November 9, 2022

When you order custom covers, you should be careful to make sure you get what you need. No real communication as to what you are ordering, to make sure it is what you need. And a NO RETURN policy.

Date of experience: October 10, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Jack, we regret the inconvenience this has caused you. Reviewing the order details, we found that the order was placed under the Custom Covers Category which is open from the bottom and covers the rest of the sides. The actual requirement was for Cushion Covers. We would request you to go through the following link for the same https://www.coversandall.com/outdoor-cushion-and-pillow-covers.html.

The fabrication styles for both the products is different As all our products are custom made, we do not accept returns unless of a manufacturing defect or a product damaged in transit. We hope this clarifies the issue that you have faced. In case of further assistance, feel free to reach out to our 24 X 7 call or chat helplines.

Florida
1 review
0 helpful votes
Follow Wm T.
Unfollow Wm T.
Share Review
Report Review

Communication to get sizing correct can be monotonous. I would probably re-think one of my covers (my fault) but all-in-all, very nice company. Custom orders came from India quickly and very nicely made. Yes I would purchase again in the future before I went elsewhere.

Date of experience: October 10, 2022
Colorado
1 review
0 helpful votes
Follow Steve T.
Unfollow Steve T.
Share Review
Report Review

Great cover for protection
October 10, 2022

I have a new table for my grill and needed to protect it from the elements so that it will last for years to come. I chose Covers and All and am happy with the quality of the cover. The company worked closely with me to ensure my measurements were all correct.

Date of experience: October 10, 2022
New York
2 reviews
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Ordering was easy and I was very happy that I could customize the size. I could not find the right size anywhere else. Thank you very much! I am anxious to receive my cover.

Date of experience: October 9, 2022
Oregon
1 review
0 helpful votes
Follow Dan P.
Unfollow Dan P.
Share Review
Report Review

Covers and all is Awful.
November 8, 2022

If I could rate less than one star I would. The cover I received did not fit the popcorn machine it was attached to in the ad. Because I chose a cover color they would NOT process a return. They did offer a discount for a different cover, but Is the same "discount" offered pretty much all the time. STAY WAY FROM CAVERSANDALL!

Date of experience: October 9, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Dan, we regret the inconvenience caused. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.

Washington
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Great product
October 9, 2022

Very clear instructions on how to measure correctly. Super easy

Date of experience: October 9, 2022
Illinois
1 review
0 helpful votes
Follow Dean H.
Unfollow Dean H.
Share Review
Report Review

Very satisfied
October 9, 2022

The cover was awesome and a great and exact fit. This will definitely help winterize my fire table.

Date of experience: October 9, 2022
New York
2 reviews
0 helpful votes
Follow Valerie W.
Unfollow Valerie W.
Share Review
Report Review

Great Product
October 9, 2022

I have collectable diner benches and my cats were starting to scratch on them. These covers completely solved my issue. They are strong enough to protect my benches. Easy to wipe off. You supply the correct sizing and they fit great. Just remember, as they mention, they make them slightly larger for easy on and easy off. Love them!

Date of experience: October 8, 2022
Wisconsin
1 review
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

Easy to order. Perfectly fits
October 8, 2022

Easy to order. Measuring help excellent. Chat Box very helpful.

Date of experience: October 8, 2022
Florida
1 review
0 helpful votes
Follow L Q.
Unfollow L Q.
Share Review
Report Review

I received my made to order replacement patio seat cushions very quickly and was impressed with the quality and workmanship of the covers! Unfortunately the fabric is waterproof and polyurethane lined, so it essentially forms a balloon over the inner cushion when zipped up. This causes a "whoopie cushion" effect when you sit down as the air slowly leaks out; same when you stand up. I didn't notice it when I placed the order, but there are a couple fabric options, but both have polyurethane (PU) coating though. This fabric is good for grill or outdoor furniture covers, but not suitable for cushions you sit on.

Date of experience: October 8, 2022
California
1 review
0 helpful votes
Follow Jeanette D.
Unfollow Jeanette D.
Share Review
Report Review

Both times A+
October 8, 2022

I've ordered custom covers twice now. Both times have been quality. The website is pretty easy to use to provide measurements and both the covers, one for a fire pit and the other for a 4 top dining table, are strong sturdy covers. I live in an area that get the Santa Ana winds and so far so good. I've had the fire pit cover for over a year now and still sturdy cover.

Date of experience: October 8, 2022
Georgia
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Great Quality and Perfect Fit
October 8, 2022

My entire experience with CoversAll has been great. The website provided great instructions for measuring. The follow-up from customer service to ensure they had everything correct was perfect. The covers arrived far quicker than I would have expected, especially in today's world. And the covers fit perfectly and the quality is excellent! I'm already thinking of buying a fire pit cover to complete the set!

Date of experience: October 8, 2022
Canada
1 review
0 helpful votes
Follow Scott V.
Unfollow Scott V.
Share Review
Report Review

Fast Secuce - Excellent Fit
October 8, 2022

Order arrived quickly and fit was excellent. Will now see how well they resist the California sun before starting to degrade.

Date of experience: October 8, 2022