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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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New York
1 review
0 helpful votes
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Excellent online experience
November 1, 2022

I needed an exact replica of what I had already ordered a year and a half prior. I was hesitant and somewhat skeptical. At first you're online representative spent so much time, making sure that when I got was correct and exact, I could not be happier in my batting cage looks beautiful with the two matching mounds.

Date of experience: November 1, 2022
Illinois
1 review
0 helpful votes
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I was so so pleased when the covers arrived. I didn't have the best expectations and was just hoping for covers that looked marginally better than the torn, unremovable covers that came with my patio set. I was really floored with the quality and workmanship of the covers - they're perfect! Also, designers followed up multiple times throughout the process to ensure that the specifics were accurately communicated. Super impressed. I've offered the recommendation to friends even without prompting - like - "hey, in case you ever need covers replaced I have a really good company". Seriously - they're that good!

Date of experience: November 1, 2022
Washington
1 review
0 helpful votes
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Website was easy to use to select cover type, fabric, options, etc. Cover is very nicely made and it arrived quickly. Will definitely use Covers & All again.

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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Fire pit cover
November 1, 2022

I was looking for a cover for our fire pit and was unable to find one that fit well. The Covers & All cover I purchased fits great and appears very well constructed. Thank you!

Date of experience: November 1, 2022
Pennsylvania
1 review
0 helpful votes
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Pontoon boat seat covers
November 1, 2022

Covers we ordered were very nice and we were able to customize them they way we wanted.

Date of experience: November 1, 2022
Massachusetts
2 reviews
0 helpful votes
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Great product
November 1, 2022

Came out a little larger than expected though I gave exact measurements. But great fabric and appears sturdy

Date of experience: November 1, 2022
District of Columbia
1 review
0 helpful votes
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Great
November 1, 2022

Works great. I had to make sure to double check measurements.

Date of experience: November 1, 2022
Minnesota
2 reviews
0 helpful votes
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Patio furniture covet
November 1, 2022

Great - fast delivery, reasonably priced and good product.

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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Thank you
November 1, 2022

Arrived on time and used promo code when ordering!

Date of experience: November 1, 2022
South Dakota
1 review
0 helpful votes
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Perfect!
November 1, 2022

I can't say anything more than it was exactly what I ordered. Very good quality and received sooner than expected. I now know where to go for custom covers.

Date of experience: November 1, 2022
Georgia
1 review
0 helpful votes
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Review
November 1, 2022

Shipping was a nightmare. You need to find better alternative that Fedex!

Date of experience: November 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Steven! We apologize for any inconvenience caused to you. We always look forward to provide efficient service and ship out the product for an on time delivery. Unfortunately, we do not have any control over 3rd party couriers' performance. The same is mentioned on the website. However we can understand your concern and your feedback is important to us, we have passed the same to the respective teams to make the customer experience better.

California
1 review
0 helpful votes
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No resolution
November 1, 2022

Mostly the product was satisfactory but there was one small flaw that has not been adequately resolved.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Love my covers!
November 1, 2022

Beautiful, well made and surprisingly cost effective. Very impressed!

Date of experience: November 1, 2022
Illinois
1 review
0 helpful votes
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Better than expected!
November 1, 2022

Well made, fit as planned, better than other products used before

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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Bad material
December 1, 2022

The material is canvas and rough to the touch I ordered polyester indoor window seat and now stuck with a crummy product for $78

Date of experience: November 1, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Clarissa, we regret the inconvenience caused. Upon reviewing the order details, we found that the cover was fabricated as per the ordered fabric i. E. Cushion Rite. It is 600 Denier, 100% Solution Dyed Polyester Fabric with one side PU Coat. We do apologize to address your complaint late. As we manufacture custom products, we do not accept returns. We do provide a refund/replacement/credit against any manufacturing defects or products damaged in transit. For further assistance, we would request you to raise a ticket from your Covers&all account.

California
1 review
0 helpful votes
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Great service, quality and price
November 1, 2022

Received the items as expected and the quality was great. Price is reasonable as well.
I highly recommend them for all ur backyard furniture needs

Date of experience: November 1, 2022
Michigan
1 review
0 helpful votes
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November 1, 2022

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Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Great round tarps!
November 1, 2022

Perfect size for my winter round bales of hay to keep the rain from seeping down into them. Quality heavy duty tarps!

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Great cushions
November 1, 2022

The cushions are the perfect custom size and waterproof. My only wish is that there was more than one color choice.

Date of experience: November 1, 2022
Massachusetts
2 reviews
0 helpful votes
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Custom Covers - Fit Issues
November 1, 2022

Most of the covers for my outdoor furniture fit well. The covers for 2 ottomans were too short. I did not contact customer support because I did not think they would replace them since they were custom made. The specs that I gave to C&A were directly from the furniture manufacturer.

Date of experience: November 1, 2022