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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Illinois
1 review
0 helpful votes
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Review
November 2, 2022

Good Service; quick delivery; good navigable website

Date of experience: November 2, 2022
California
1 review
0 helpful votes
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Great Value!
November 2, 2022

I've ordered a lot of these for my aunt's patio and they are amazing! It's now my turn to get one! SO EASY to order! Every one of them fit perfect. The company's attention to detail and follow up is amazing.

Date of experience: November 2, 2022
California
2 reviews
0 helpful votes
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Work prefect thanks easy delivery and easy to place over box that i ordered for.

Date of experience: November 2, 2022
California
1 review
0 helpful votes
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Excellent
November 2, 2022

The process was professional, proficient, on time and as expected! In these times, customer service and quality are not very reliable. This cover was reasonably priced, high quality hardware and cover and the process was quick an easy.

Date of experience: November 2, 2022
Virginia
1 review
0 helpful votes
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Great Covers!
November 2, 2022

My order was received quickly & correctly. I ordered 6 custom shaped covers and they all fit perfectly!

Date of experience: November 2, 2022
Colorado
1 review
0 helpful votes
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Measurements were off
November 2, 2022

The largest covering (table and chairs combo) is very heavy (weight wise) and way to big.
Quality of material seems fine. Thought it would be more of a custom fit.

Date of experience: November 2, 2022
Illinois
1 review
0 helpful votes
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Missed on size
November 2, 2022

Three of the 4 panels were slightly larger than I had ordered. Made installation difficult, but we were able to make it work. Panels themselves are well made and perfect for my usage.

Date of experience: November 2, 2022
Indiana
1 review
0 helpful votes
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Firepit cover
November 2, 2022

Perfect fit. The materials are of good quality. I highly recommend Covers & all.

Date of experience: November 2, 2022
Illinois
1 review
0 helpful votes
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Perfect fit!
November 2, 2022

I have ordered several times and always a perfect fit just like a glove! Shipping always surprises me how efficient and quick that it is.

Date of experience: November 2, 2022
Texas
1 review
0 helpful votes
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The fire pit cover I ordered is a perfect fit. Heavy and snug enough to resist the wind keeps the rain out. The stone masonry work on the pit resulted in a 62" diameter. This resulted in the need for a cover with dimensions very difficult to find. Cover was manufactured and delivered very quickly.

Date of experience: November 2, 2022
Maine
2 reviews
0 helpful votes
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Delivered on time
November 2, 2022

Moving to a new home, I needed a cover (fast) for my Christmas tree. It came in plenty of time. I was very pleased.

Date of experience: November 2, 2022
GB
1 review
0 helpful votes
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Excellent service
November 2, 2022

Excellent service got a swatch within days of asking for a sample and the quality of the samples are top notch.

Date of experience: November 2, 2022
Illinois
2 reviews
0 helpful votes
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Great Product
November 2, 2022
Updated review

I had nothing but a great experience with both the ordering and the product I received. Yes I have and will continue to recommend Covers & All.

Date of experience: November 2, 2022

This AM I spoke with Ruth and she was great to work...
November 2, 2022
Previous review

This AM I spoke with Ruth and she was great to work with but the afternoon wasn't so pleasant.

Date of experience: October 3, 2022
Texas
2 reviews
0 helpful votes
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Good Experience
November 2, 2022

Found what I wanted, bought it quick and easy. I don't ask for more.

Date of experience: November 1, 2022
Pennsylvania
1 review
0 helpful votes
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Happy!
November 2, 2022

We ordered all new covers for our deck furniture. Being late in the year we have not really used them yet. (Party this weekend they will get a good try out.) but they all fit and the material seems good quality. I am impressed. I am going to go back to the site when i get a chance and see if they have or can make a storage bag for the cushions so they will stay nice for a time. By the way I have already refered several freinds and family to them.

Date of experience: November 1, 2022
Colorado
1 review
0 helpful votes
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Outstanding coordination
November 2, 2022

An exceptional experience placing the order, ensuring the dimensions were accurate and confirming the size. Outstanding customer service experience.

Date of experience: November 1, 2022
Texas
1 review
0 helpful votes
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Super easy and always perfect!
November 2, 2022

This is my second time ordering from covers and all - another easy, smooth, great experience!

Date of experience: November 1, 2022
Texas
1 review
0 helpful votes
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Fits great
November 2, 2022

Easy to order and quality made product that will last

Date of experience: November 1, 2022
Indiana
2 reviews
0 helpful votes
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Firepit cover
November 2, 2022

I was amazed when I received my cover. It fit perfectly and it had quality fabric.

Date of experience: November 1, 2022
Florida
1 review
0 helpful votes
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Loved the Cover
November 2, 2022

The cover fit better than I expected and it is super easy to zip up and unzip as needed. We use the TV a lot on our patio just inside the roof line of the covered patio roof. We keep it unzipped and rolled at the top. We drop it for heavy or windy rains. The only modification needed was to put two Velcro straps on the inside of the cover flap to keep the roll up and in place for viewing. Love it & thanks,

Date of experience: November 1, 2022