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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Florida
1 review
0 helpful votes
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Very satisfied and Impressed with my first order. Everything came perfect.
Just called to get measuring help for my second order and the representative was very helpful.

Date of experience: November 14, 2022
Alabama
1 review
0 helpful votes
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Ideal Source for the Perfect Cover
November 13, 2022

I made a frame of 1 inch square aluminum tubing to cover my electric riding mower with bagger attachment and needed a sturdy custom made cover. I found the Covers & All's website on Google. The website was easy to use, plus they had the heavier canvas I was wanting. I ordered a 44x48x90 cover with grommets every 12 inches. The cover was well made and the fit was perfect. Any future I have, I kow where to go.

Date of experience: November 13, 2022
Canada
1 review
0 helpful votes
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In correct color
December 13, 2022

I will never order from this company again. I sent a logo on for a custom tire cover. The picture I reviewed had the writing in gray and a small yellow line. The product showed up with a completely white logo. I was never co tasted saying the Colors wouldn't work with the black material it was on. I would have considered a different background material color.
It's terrible looking and the best the company has offered me was 25% off a new order. If they can't do it why would I re-order.
Look elsewhere if you are a small company.

Date of experience: November 13, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Terra, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order details, we can certainly understand your concern that you have provided the grey color logo. However, as you have selected the black material the logo will be merged with the material color, so our team has recreated the logo and changed the logo color to the white. Also, they have sent you the proof to preview with all the details. We have processed the order same as per your approval comment "Looks great to me thank you!". However, as your satisfaction is our priority, our team has provided the best possible resolution on the same.

South Carolina
1 review
0 helpful votes
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Works for camper cushions
November 13, 2022

Thanks guys. These covers worked perfectly as a replacement for my dining table cushions. I'll be ordering again.

Date of experience: November 13, 2022
Tennessee
1 review
0 helpful votes
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Poor customer service
December 13, 2022

We recently purchased tarps with specific dimensions from this company. When the tarps for deck doors arrived they were two inches too wide which rendered them useless. As asked we took photos with tape measure showing the issue and we're told the could not remake and could do nothing to help, we do not want our money back, we just want our door covers correctly remade. So we are out the expense of these two doors. We do not recommend using this company, they are based out of India and cannot send a representative to assist. We were so disappointed.

Date of experience: November 13, 2022
Veeni M. — Covers & All USA Rep
over a year old

Hi Sabra, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order details, we have processed the order same as per your provided dimensions with the standard 1-2" leeway same as mentioned on the website. Also, as your satisfaction is our priority, our team has provided the best possible resolution on the same. However, as you have shared your feedback with us, we have forwarded the same to the concerned team. They will contact you soon regards to the same.

Louisiana
1 review
0 helpful votes
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Wonderful
November 12, 2022

I ordered a couple of covers and they were so much nicer than the originals ones I had

Date of experience: November 12, 2022
District of Columbia
1 review
0 helpful votes
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No issues, great experience!
November 12, 2022

Very good experience overall. No issues at all! Products were delivered in a timely basis and they met our expectations!

Date of experience: November 12, 2022
Alabama
1 review
0 helpful votes
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Air Conditioner Covers
November 12, 2022

Order came as expected. The custom covers are great quality at a reasonable price.

Date of experience: November 12, 2022
Texas
1 review
0 helpful votes
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Easy Order Satstied
November 12, 2022

Placing the order online was easy. It helps to have the exact dimensions of the gun safe. My brother-I'm-law had the same safe and gave me the dimensions. Ordered the cover for my son. Got the order within a week. Son loved it! The old Liberty Safe cover was pretty whimpy. Torn apart with in 3-4 years. This one should last a long time. Thanks.

Date of experience: November 11, 2022
New Jersey
1 review
0 helpful votes
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Hi quality material
November 11, 2022

My ordering experience was not hard but I followed the measuring instructions and the cover fit very tight, I thought they would be a little looser.

Date of experience: November 11, 2022
VI
1 review
0 helpful votes
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Better experience the second time
November 11, 2022

My first experience ordering from Covers & All was horrible. I ordered multiple covers for my outdoor furniture which was sent to New Zealand instead of St. John. Shipping address was correct so I was baffled as to how this happened. This time my order was received correctly. My only issue is that I received a discount coupon because of my first experience which they failed to give me when I placed my second order.

Date of experience: November 11, 2022
New York
1 review
0 helpful votes
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Great cover
November 11, 2022

Smooth transaction. Great heavy-duty cover fits perfectly.

Date of experience: November 11, 2022
North Carolina
1 review
0 helpful votes
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Great product and great value.
November 11, 2022

Quality items. Shipped quickly. USPS was the problem as they required a signature

Date of experience: November 11, 2022
Pennsylvania
1 review
0 helpful votes
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Bench cover
November 10, 2022

Really like all of the choices and easy to understand measuring graphics. Had no issues!

Date of experience: November 10, 2022
Pennsylvania
1 review
0 helpful votes
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Almost too easy.
November 10, 2022

I called customer service on a Friday evening. The call was answered and so was my Question. I had my product made and delivered in 10 days as promised.

Date of experience: November 10, 2022
North Carolina
1 review
0 helpful votes
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Firepit custom made
November 10, 2022

Awesome quality! Its perfect! I would definitely recommend this site!

Date of experience: November 10, 2022
Arkansas
1 review
0 helpful votes
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Great customer service
November 10, 2022

Covers look great, exceptional customer service. Will repeat order when the opportunity arises.

Date of experience: November 10, 2022
Washington
1 review
0 helpful votes
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Delivery
November 9, 2022

It was easy and fast. User friendly website. Easy to build your custom made covers

Date of experience: November 9, 2022
Colorado
1 review
0 helpful votes
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Fit perfectly!
November 9, 2022

I love my new chair and ottoman covers. The design team worked with me to make sure the design was what I wanted and that the measurements were exact. The results were perfect.

Date of experience: November 9, 2022
Washington
1 review
0 helpful votes
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Perfect
November 9, 2022

Exactly what I was looking for. Came timely and was well made!

Date of experience: November 9, 2022