Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Didn't meet goals. Cover didn't fit due to Mount and not allowed to exchange it
Wonderful job, good quality material. Your order was placed my cover was made exactly to the specs I asked very heavy duty. I'm pleased.
Got a custom cover for a patio bar, fits perfectly and construction is good.
The shower curtain that I order, was exactly the weight that I wanted, a beautiful shade of blue, was shipped practically overnight, received it in record time. The grommets were perfectly laced.
Will use this company again.
Exactly what I was expecting. I bought the thermal cover with the reinforced webbing and Velcro around the edging. This product does an excellent job at protecting my outdoor TV from the snow/cold weather during the fall and winter.
Our custom cover was for a uniquely shaped outdoor fountain. Covers and All made absolutely sure their drawing was accurate according to the measurements provided and communicated well with detailed drawings and questions. The finished product fits like a glove. And the price for a custom cover was very reasonable.
Custom covers came out beautifully. Very good customer support and prompt reply when additional info was needed from my end. Will return for future cover needs.
This cover was well-made and worked perfectly for the application. I was using it for definitely recommend using this company again, and the shipping was very prompt. I actually received it earlier than I anticipated. Thank you.
Great fit, great look, great protection. Covers and All makes it easy to cover the stuff you care about.
Ordered covers for our screened porch. The quality seem good. But they are not square. They are crooked. We made them work but I was disappointed since with this. I could have bought $10 tarps that are at least square.
Thank you so much for my order. You are very thorough and the covers fit perfectly. The quality is excellent and they look beautiful.
But ordered wrong size so had to order another. My fault but not happy with myself for having to spend money on another one
I have used Covers & All for the last couple of years, and in my opinion there isn't a better solution on the market! Customized to exactly what I needed. Quality product, super fast production, and delivery is always earlier than expected. My porch has never been more protected from the elements in the winter...LOVE, LOVE, LOVE their products!
Clear measuring instructions, and an easy website to enter info. Including going outside to measure the item that needs a cover, it took me 5 minutes to order this item.
Site/ordering Quick and easy to navigateā¦.love being able to custom order⦠Good communication about status of order and delivery date, great quality of covers (heavy so don't blow around as much with wind), weight of fabric means the drawstring won't pull as tightly but they will easily stand up to snows/ice. Definitely happy with purchase!
Covers are awesome! Fit perfectly. Easy to order. Quick shipping.
I ordered a custom tarp with a zipper to use as a gazebo 'curtain' for winter; customer service was very helpful, they even sent me a detailed drawing with the exact layout to confirm before production. The product is very good quality and reasonably priced, I would highly recommend!
Answer: Hi Jody, Thank you for showing interest in our products.ā The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

