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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,073
shipping
342
quality
21,524
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51,451 reviews

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Michigan
1 review
0 helpful votes
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Awesome
January 26, 2023

Great ordering experience.
Super helpful and provided me with a great product that rejuvenated our outdoor furniture!
Wish there was an option for an addition of a curve to the square and rectangle cushions.

Date of experience: January 26, 2023
New York
1 review
0 helpful votes
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Feedback
January 26, 2023

All in all experience was super! Great going back and forth to finalize. Would purchase again.
I do believe though that less of a heavy accent on your end of the process with people on the phone. I got the sense they didn't understand my questions at times. I think due to the fact they may not actually understand some of the English language. Just saying, if I had an American on the home, I could have had answered right away, would have understood my questions with no problem.

Date of experience: January 26, 2023
Missouri
1 review
0 helpful votes
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Good Fit, Good quality
January 26, 2023

It took awhile to assure correct dimensions of my outside bar with back and forth emails but in the end, effort was worth it and I am much pleased with the end result.

Date of experience: January 26, 2023
Florida
1 review
0 helpful votes
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My front porch is complete!
January 26, 2023

So happy I found your business! Excellent quality.

Date of experience: January 25, 2023
North Carolina
1 review
0 helpful votes
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Just as advertised
January 26, 2023

Very good deal. Item exactly as described. Items are what I had hoped and I will buy plenty more.

Date of experience: January 25, 2023
Maryland
1 review
0 helpful votes
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Able to specialize my outside covers and add a screened on label to them. Very smooth

Date of experience: January 25, 2023
California
1 review
0 helpful votes
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Title
January 25, 2023

It would have been nice to know that the item would take so long for delivery.

Date of experience: January 25, 2023
California
2 reviews
0 helpful votes
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Very satisfied
January 25, 2023

The product is fantastic. We ordered customized sofa sectional half moon shape and the cover fit perfect. Quality of material is untouched by competitors.

Date of experience: January 25, 2023
Wisconsin
1 review
0 helpful votes
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Excellent
January 25, 2023

Very satisfied, the product and service were very good, thank you!

Date of experience: January 25, 2023
Hawaii
1 review
0 helpful votes
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Great product
January 25, 2023

Cover fit great. Dimensions were
Perfect.Very durable fabric.

Date of experience: January 25, 2023
California
2 reviews
0 helpful votes
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Love this cover
January 25, 2023

Love this cover!
We are very happy with our black fire pit cover. It is much sturdier than we expected and looks great.

Date of experience: January 24, 2023
New York
1 review
0 helpful votes
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Great website
January 25, 2023

Easy ordering, this was my second order and a very good experience. First cover ordered and in use for over a year, it's still like new.

Date of experience: January 24, 2023
California
3 reviews
0 helpful votes
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Great company, great products
January 25, 2023

This is my 3rd order with Covers & All. I am continually impressed with the quality of their products. I have ordered covers for patio furniture and a gas grill. I live in the arid southwest and am pleased with how the materials hold up to the harsh sun and often windy/dusty conditions.

Date of experience: January 24, 2023
California
1 review
0 helpful votes
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I got what I expected!
January 25, 2023

It is a pleasure to get a quality product at a reasonable price. I have been very impressed with the service o this manufacture and the value of this product. I highly recommend! The only odd thing was the package needed to be picked up at the UPS distribution office, because we were not home at the time of delivery, UPS, posted a notice that they had missed us and the only thing it said on the notice was a package from India (seemed suspicious) and we did not want to pick up turned out to be my new cover, we did not know it was coming from India, however, it worked out and was a very good cover. I will be buying more products in the future and will even ask for some more custom work.

Date of experience: January 24, 2023
Arizona
1 review
0 helpful votes
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Great covers!
January 25, 2023

Easy to order -arrived sooner than expected - good quality and seems to holding up well so far

Date of experience: January 24, 2023
South Carolina
1 review
0 helpful votes
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Cover for Tank Table
January 24, 2023

I found the experience to be easier than imagined. The people were helpful and courteous, and had the knowledge to provide answers. The cover fits perfectly as if it were custom made... like it was!

Date of experience: January 24, 2023
Ohio
1 review
0 helpful votes
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Great Product
January 24, 2023

Good attention to details, good manufacturing process and good customer experience.

Date of experience: January 24, 2023
Illinois
1 review
0 helpful votes
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First time user
January 24, 2023

First time user and very satisfied with lead time and product itself

Date of experience: January 24, 2023
Oregon
1 review
0 helpful votes
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Custom Pellet Smoker Cover
January 24, 2023

The team was prompt and professional!
I received a quote for a custom cover followed up by a detailed proof.
The product was exactly as expected - very high quality!

Date of experience: January 24, 2023
Florida
1 review
0 helpful votes
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Better than I expected!
January 24, 2023

Great quality, wonderful service, and a great fit!

Date of experience: January 24, 2023