Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order and great prices! Quick delivery too
Covers fit well and are good quality. I like that they are vented and can be secured with the grommets/elastic
Simple and easy process...directions on how to measure my needs made.this seamless
Excellent! Will definitely ship again and recommend to others
I ordered my second Fire Pit Cover. The process is straightforward. On the website, pick your product, type in the dimensions, and the order is complete. Very satisfied with Covers and All's products.
So pleased with my custom safe cover. Great quality and reasonable price!
I appreciated the questions that my designer asked to make sure my cover would fit my cushion and my needs.
I love my new IBC tank covers. They're very sturdy and aren't going to blow away in the wind. They fit with enough room to spare to make them easy to put on.
I love that I could create the perfect size cover for our new outdoor sectional. I followed the guidelines which included extra inches to overall dimensions. Unfortunately, it's still too small. I should've double their recommendation. I'll have to reorder another one since they're custom. Don't be like me by following the guidelines! Add double the recommended variance! Learn from my mistake!
Very helpful Customer Service, and quick shipping. Fit could be tighter, but they did say that they were generous with the dimensions.
The cover fits well and seems high quality. It's been buried in snow for six weeks so haven't seen it recently.
It's a great product - excellent quality material and construction.
I love the clear covers I ordered. Closed in my side porch which faces East! Can now enjoy sitting out when it's rainy and windy and protects from leaves in Fall and snow and cold temps in Winter.
Cover fit perfectly and quality was above what I was expecting, would definitely buy again, shipping was fast and price was right
We received the item in a timely manner and put it up on our dog kennel. It has been way better then then our old junky one that didn't even last one year.
I purchased a cover last year, and was impressed with the "Cover Fab" material (light gray, fabric feel), but this wasn't an option on this recent order.
A simple cushion cover that was made with good quality material and sewing, all for a very reasonable price. I couldn't have done it any cheaper myself. I will use this company again!
The options, and the ease of choosing made this a great experience! I'm a repeat customer and will continue to use them as needed.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hello, Christine. Thank you for your feedback on your custom cover! We're glad to hear that you were able to create the perfect size for your outdoor sectional. However, we apologize for the inconvenience that the cover did not meet your expectations due to its size. We're sorry that you'll need to reorder another cover, but we appreciate your willingness to do so. Thank you for your support, and we hope to have the opportunity to better serve you in the future.