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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,074
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Connecticut
1 review
0 helpful votes
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High Quality Clear Tarps
March 3, 2023

Completely covering my chicken pen with these tarps for the winter months has not only made the pen warmer & dryer for the chickens but made a lot less mess for me to maintain

Date of experience: March 3, 2023
South Carolina
1 review
0 helpful votes
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I followed the steps as they published on line and my cover was well short when i received it. They would not accept the return and a credit to fix it. Only a 15% discount on another full price cover with correct measurement. So now i have to try again and hope they get it right. If not, i will have another useless cover and have spent 3x the cost.

Date of experience: March 3, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hello, Keith. We express our regret for the trouble caused. We cannot accept returns for reimbursement or replacement because we make personalized covers using the customer's measurements. We acknowledge that the issue may not have been fully resolved by our team and that the suggested solution may not live up to your expectations. We have requested more information in your email complaint in order to find a solution that satisfies you. Please respond and let us know how we should proceed.

California
1 review
0 helpful votes
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Fire pit cover
March 3, 2023

Very happy with the finished product, good fit and great quality.

Date of experience: March 2, 2023
Louisiana
1 review
0 helpful votes
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After I placed my order with this company about two months ago I read some negative reviews and thought uh-oh I didn't due my homework. I must say that I had absolutely the most efficient, most detailed service I have ever received for a custom order in this case for a custom Breeo firepit cover. They made very sure all the measurements I sent were correct and actually questioned how I had measured the pit shown in the pictureI sent them. I decided to change one small detail before the final ok and they even refunded the $4.72 cent option that I removed from the project. OnceI ok'ed the order was shipped to me promptly and very well wrapped. This custom cover is of excellent quality (already tested in Louisiana rains) fits and protects the firepit perfectly.I would guess it would last a decade or more. I normally don't gush about products in post purchase surveys but I felt compelled to this time. Would order again from this company!

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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High quality and great service
March 3, 2023

Overall, very happy. Super high quality material, and each cover fits per the dimensions. The only minor drawback is that I wish the sofa cover fit more snug at the corners and I wish it was cropped shorter around the bottom edge. I know Covers & All adds some "buffer" room around each dimension, but I'd prefer this extra buffer wasn't added, since the cover would fit more snug and look better when covered without the extra room added to the dimensions. I'm otherwise happy, and the covers we ordered will do a great job protecting our outdoor furniture.

Date of experience: March 2, 2023
Florida
2 reviews
0 helpful votes
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THANKS
March 3, 2023

The custom size service worked well for me. I received what I needed. Thank you.

Date of experience: March 2, 2023
Florida
1 review
0 helpful votes
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Great products!
March 3, 2023

Very pleased with each of my orders with Covers & All! Highly recommend.

Date of experience: March 2, 2023
India
1 review
0 helpful votes
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Solid cover
March 2, 2023

Design process was very thorough and shipping was on time. We've been using the cover for a month now and it is way better than the factory issues cover that came with the grill island.

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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A Very Happy Customer
March 2, 2023

I'll admit I was worried about ordering custom covers with my main concern being I would jumble up the measurements. Covers & All clearly has thought of this as their measuring process is fool proof. I still cannot believe how fast I received the covers and the quality and weight is better than expected. I am so glad I took the chance with Covers & All. Happy customer indeed. Highly recommend.

Date of experience: March 2, 2023
Utah
1 review
0 helpful votes
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Exceptional
March 2, 2023

The products had a perfect fit, easy order process and fast delivery

Date of experience: March 2, 2023
Ireland
2 reviews
0 helpful votes
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Wow
March 2, 2023

Fantastic service price and quality had order delivery date of the 16th of Feb and came two weeks early! I covered a pergola sides and the quality is outstanding couldnt be happier with the finish i got the highedt grade pvc with a grey plinth top and bottom with eyelets all around all which is of great quality

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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Good job
March 2, 2023

Nice work over all they made sure I measured correctly before they placed the order

Date of experience: March 2, 2023
Arizona
1 review
0 helpful votes
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Nice product
March 2, 2023

Got exactly what I was looking for. Worked perfectly

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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Great Company!
March 2, 2023

Communication was spot on! Quality fabric and craftsmanship! I will be using them many more times for my dog boarding business!

Date of experience: March 2, 2023
North Carolina
1 review
0 helpful votes
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Another great cover
March 2, 2023

This was the 3 tv cover I purchased. All of them fit perfectly.

Date of experience: March 2, 2023
North Carolina
1 review
0 helpful votes
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NA
March 2, 2023

Looking for an out door kitchen cover with unusual dimensions. Though the designers are meticulous about measuring, the cover looks great and fits well. Just in time for pollen season!

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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Awesome quality
March 2, 2023

We needed a custom cover made for our chimney, sent in the dimensions and are extremely happy with the product that we received.

Date of experience: March 1, 2023
California
1 review
0 helpful votes
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Nice
April 1, 2023

Completed the order as requested. Bias of fabric different from previous orders.

Date of experience: March 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Thanks for rating your purchase, Karrie! Your satisfaction motivates us to keep providing great service. We apologize for any fabric inconsistencies; if there are any noticeable ones, send side-by-side photos to [email protected], and we'll take care of it for you.

Georgia
1 review
0 helpful votes
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Covers
March 2, 2023

These are great products, I. Have three or four of the covers, they are very well made and at a great price!

Date of experience: March 1, 2023
California
1 review
0 helpful votes
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So happy!
March 2, 2023

I ordered a custom fit cover for my extra long outdoor table. It arrived quickly and fits beautifully. We are having unusually heavy an rainy season here in San Diego, and my cover is keeping my table and 14 teak chairs nice and dry! Thank you!

Date of experience: March 1, 2023