Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

Instant Feedback

51,449 reviews

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

Console cover
May 7, 2023

They were very nice on the phone but I gave them measurements three times and the cover is way too big

Date of experience: April 7, 2023
Veeni M. — Covers & All USA Rep
over a year old

Dear William,

We are very sorry to hear that the cover you received from us was too big and does not fit, despite the three confirmations of measurements that you provided to us. We want to assure you that we take great care in handcrafting our covers to our customers' specifications, based on the measurements provided and approved by the customer. However, we understand that sometimes there may be discrepancies when making a custom cover, and we are always prompt in resolving any issues that may arise.

To assist you in resolving this issue, we kindly request that you take photos of the cover showing the areas where it does not fit correctly and send them to us at [email protected]. Our team will review your issue and work with you to find the best possible solution.

We appreciate your understanding and patience as we work to resolve this issue, and we apologize for any inconvenience this may have caused you.

Best regards,

Florida
1 review
0 helpful votes
Follow Christopher U.
Unfollow Christopher U.
Share Review
Report Review

Great product
April 7, 2023

Interesting conversations on measuring for the new cover

Date of experience: April 7, 2023
Missouri
2 reviews
0 helpful votes
Follow Albert A.
Unfollow Albert A.
Share Review
Report Review

Poker Table Cover
April 7, 2023

Nice product and fast shipping! Second one I have purchased. Thanks again.

Date of experience: April 7, 2023
Ohio
2 reviews
0 helpful votes
Follow Denis J.
Unfollow Denis J.
Share Review
Report Review

Curing oven cover
April 7, 2023

Cover was made to my measurements and fit perfectly. Good quality.

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
Follow Casey P.
Unfollow Casey P.
Share Review
Report Review

Table Cover
April 7, 2023

Excellent service, fast delivery, a third of the price! Looks and fits perfectly!

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
Follow Louis B.
Unfollow Louis B.
Share Review
Report Review

Custom fit cover for my griddle
April 7, 2023

The web site was very customer friendly
Measurement instructions were easy to follow

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
Follow Heather H.
Unfollow Heather H.
Share Review
Report Review

I can't believe how easy it was to get a cover to meet our exact needs! The item we needed covered was a ridiculously complex shape so I figured it would be hard to do, but it took less than two minutes to measure, came to me in a few days, and the price is INSANELY CHEAP! I'm already in the process of ordering more!

Date of experience: April 7, 2023
Alabama
1 review
0 helpful votes
Follow Carol C.
Unfollow Carol C.
Share Review
Report Review

The ordering process was easy and the covers were exactly what we wanted. Well made and easy to put on our existing pillows. We have had several positive comments from friends and family. We would definitely use Covers & All again.

Date of experience: April 7, 2023
Wisconsin
1 review
0 helpful votes
Follow Cary Z.
Unfollow Cary Z.
Share Review
Report Review

My review
April 7, 2023

Over all this product is good. Shipping was fast, stitching seams good but there are two things that stick out. I which that I had a choice in the size of grommets and that they where spaced out evenly. I'm OCD.Thank you

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

Hooked
April 7, 2023

Covers & All made ordering a custom cover easy. The cover arrived quickly and well packaged. Very pleased.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Fast and excellent
April 7, 2023

Great product, fast delivery. Waterproof and well fitting. Thank you!

Date of experience: April 6, 2023
Missouri
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Share Review
Report Review

Fantastic
April 7, 2023

Great quality product fast delivery exceptional price

Date of experience: April 6, 2023
New York
1 review
0 helpful votes
Follow Janet P.
Unfollow Janet P.
Share Review
Report Review

Wrong size sent
May 7, 2023

I gave you measurements and said don't shorten it by 16 inches to accommodate the poles. When I received the sail it was shortened by 16 Inches and is smaller than I needed

Date of experience: April 6, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Mark, we sincerely apologize that our service does not meet your expectations. As mentioned on the website "How to Measure?" section that "In case you purchase accessories, the diagonal length of the sunshade sail will be reduced by 16.5" from each corner to compensate for the required accessories. This will help to ease the installation process". As we can see that you have purchased the accessories and our team has sent you the working drawing showing the reduction of 16.5" on each corner. We have processed the order same as per your approval on the drawing. However, we can understand your concern regards the miscommunication. As you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.

California
1 review
0 helpful votes
Follow Hannah R.
Unfollow Hannah R.
Share Review
Report Review

Fire pit cover
April 7, 2023

I ordered a cover not knowing what to expect. It came ahead of delivery date given and fits like a glove.

Date of experience: April 6, 2023
Texas
1 review
0 helpful votes
Follow John G. Dallas, Texas C.
Unfollow John G. Dallas, Texas C.
Share Review
Report Review

Perfect Fit!
April 7, 2023

Needed a new cover for a fire pit. Found Covers & All online with a first time discount but was not sure about ordering. The site showed just how to measure, got it done and they really delivered. It was much better than I thought it would be.

Date of experience: April 6, 2023
Oregon
1 review
0 helpful votes
Follow Leann F.
Unfollow Leann F.
Share Review
Report Review

Cover for outdoor cushions
April 7, 2023

Love the color, the fabric and the quality of the sewing. Fits great!

Date of experience: April 6, 2023
Virginia
1 review
0 helpful votes
Follow alvin P.
Unfollow alvin P.
Share Review
Report Review

Pull cord covers with cord locks for jeep spot lights
April 6, 2023
Updated review

Easy to design to my own needs. Could not ask for anything better. Very happy. Will not use anybody else for this type of product. Thanks.

Date of experience: April 6, 2023

I will give review once I receive order
December 19, 2021
Previous review

I will give review once I receive order. Thank you.

Date of experience: December 18, 2021
Massachusetts
1 review
0 helpful votes
Follow carolyn C.
Unfollow carolyn C.
Share Review
Report Review

Satisfied
April 6, 2023

Product is as advertised. I can only assume it will wear as advertised.

Date of experience: April 6, 2023
Minnesota
2 reviews
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

Well made, fast and professional
April 6, 2023

Custom covers made to my specifications. They are beautiful, well made with quality fabric and fit perfectly. They arrived in less than a couple of weeks. I thought I had made an error on my order and worked with customer service- very kind, helpful and professional. I will definitely purchase again from Covers and All again!

Date of experience: April 6, 2023
Washington
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Great experience
April 6, 2023

Web site was very easy to use with two measurements needed. Cover arrived the perfect size for our firepit.

Date of experience: April 6, 2023