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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Michigan
1 review
0 helpful votes
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Easy to order and great product
April 17, 2023

Easy to use site and very affordable. Ari Ed on time and we'll packages.

Date of experience: April 17, 2023
Tennessee
1 review
0 helpful votes
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Covers
April 17, 2023

Right sizes and grommet placement clear heavy duty

Date of experience: April 17, 2023
Florida
2 reviews
0 helpful votes
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Great covers
April 17, 2023

Look great, fit great, good quality. Came quickly.

Date of experience: April 17, 2023
Arizona
1 review
0 helpful votes
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Always a Great experience
April 17, 2023

Good quality. Easy to shop and place an order. Place your measurements carefully.

Date of experience: April 16, 2023
Pennsylvania
1 review
0 helpful votes
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Fire pit cover
April 16, 2023

Everything was so easy and delivery was quick. I would highly recommend this company.

Date of experience: April 16, 2023
Ohio
1 review
0 helpful votes
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Perfect Fit!
April 16, 2023

Easy to follow instructions, fast delivery for being custom made and the fit is perfect!

Date of experience: April 16, 2023
Tennessee
1 review
0 helpful votes
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Great covers
April 16, 2023

Awesome service! Fast delivery. Covers fit perfect and look wonderful!

Date of experience: April 16, 2023
Alabama
1 review
0 helpful votes
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Great quality and perfect fit.
April 16, 2023

Fast fabrication and shipping.
Good communication to make sure it would fit.

Date of experience: April 16, 2023
Virginia
1 review
0 helpful votes
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Review
April 16, 2023

I was extremely happy with my purchase! Good quality, perfect measurements, and fast delivery.

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Square fusion set
April 16, 2023

This was overall a good experience and product looks nice.

Date of experience: April 16, 2023
Arizona
1 review
0 helpful votes
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Perfect fit
April 16, 2023

For an awkwardly shaped island, they did a great job in fitting the cover for this. I think it looks great. It goes on very well and it's easy to put on. Thank you for a great job.

Date of experience: April 16, 2023
Illinois
1 review
0 helpful votes
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Patio Couch Cover
April 16, 2023

High quality, everything I had hoped for and more. Will recommend to my friends

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Great Product but Pricey
April 16, 2023

We received our covers ahead of schedule. The sofa one is a bit tight but the two chairs fit better. All were measured the same way. At over $300 for the 3 pieces they were pricey but the quality looks good. Hope they last as long as the warranty.

Date of experience: April 16, 2023
Missouri
2 reviews
2 helpful votes
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Fu
May 16, 2023
Updated review

Website is confusing; no easy way to just re-order; customer support staff would be great if I were Indian - they are not understandable. I requested a supervisor and was refused. You don't deserve this business.

Date of experience: April 16, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Michael, thank your sharing the feedback and we are sorry for the inconvenience caused to you while re-ordering. There are several reasons, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue, you can clear the cookies, try to change the browser or try it after some time. As of now we have shared the concern with our team, and they will make sure to make the website re-ordering process easiest. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!


The point of a customer service line is to make it...
November 28, 2021
Previous review

The point of a customer service line is to make it easier than going online, but this made it harder. Find an English speaking call center.

Date of experience: October 28, 2021
New Jersey
1 review
0 helpful votes
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Love it
April 16, 2023

Great product. Easy, straight forward ordering. Delivered as expected. The firewood rack cover is a perfect fit and strong material. Love the zippers on both sides allowing you to roll open and velcro to the top for easy access. I also have an outdoor dining table cover that I purchased last yr, which held up great over the winter. Forget the big box stores and mass produced covers...they have nothing over Covers&all.

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
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Great Covers!
April 16, 2023

Easy to measure and staff on call was very knowledgeable.

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Great product
April 16, 2023

Great. Easy.
Suggest you reduce the mandatory 50 character usage or it may stop people from completing the survey. - just a consideration.

Date of experience: April 16, 2023
Florida
1 review
0 helpful votes
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Quality
April 16, 2023

Customer service was very helpful and when my cover arrived it fit perfectly

Date of experience: April 16, 2023
Florida
1 review
0 helpful votes
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Crosstrek cargo dog cover
April 16, 2023

Very easy to measure and did the trick - full coverage of cargo area with back seats down in Crosstrek

Date of experience: April 16, 2023
New York
3 reviews
0 helpful votes
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Great resource.
April 16, 2023

Been a long time customer - easy, well-done. Well made covers, fits perfectly.

Date of experience: April 16, 2023