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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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New York
1 review
1 helpful vote
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We purchased a cover that arrived with a defect. We're trying to get them to replace this item but some guy named Vikrant is making it difficult. He's stating there's a 7 day window to report damage or defects which is nowhere to be found on their website. As a matter of fact there's a 90 day return or exchange policy clearly stated on their website. This guy Vikrant wanted us to send him the link to this policy from their own website? This is absolutely ridiculous. Next stop consumer affairs and every review platform I can find to warn others. I'll go as far as posting the entire email chain so you can read how ridiculous this guy Vikrant has been.

Date of experience: April 19, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Steve, we sincerely apologize that our service does not meet your expectations. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. Also, try our best to provide the efficient service to every customer This is very unfortunate that you have faced an issue. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.

Colorado
1 review
0 helpful votes
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Great team!
April 19, 2023

Unique design and the team provided several updated drawings. I have worked several unique covers with this company-all are great fit. This one ended up a little oversized (too long) but I made the error of not including a strap or bungee gathering (all offered) which would have provided a better fit.

Date of experience: April 19, 2023
Wisconsin
1 review
0 helpful votes
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Great color, sturdy
April 19, 2023

I received my cushion cover fast and easy. It is stronger than I thought and the quality exceeded my expectations.

Date of experience: April 19, 2023
Colorado
1 review
0 helpful votes
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Love the cushion covers, fantastic product! Wil definitely purchase again from Covers & All!

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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Excellent
April 18, 2023

Will definitely use again and refer friends and family

Date of experience: April 18, 2023
Washington
1 review
0 helpful votes
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Good Price
April 18, 2023

Easy to find item and pricing is reasonable and numerous ways to pay.

Date of experience: April 18, 2023
California
1 review
0 helpful votes
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Great quality fast
April 18, 2023

I was trying to find a solution to cover our ancient leaky chimney until our landlady can get a new roof and this worked out beautifully. Great quality and it showed up super fast. I could have added a bunch of features with ties and such but even with no add ons it came with a drawstring and handles already built in.

Date of experience: April 18, 2023
New York
1 review
0 helpful votes
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Customer service
April 18, 2023

Very good service delivery on time would buy again from them

Date of experience: April 18, 2023
North Carolina
1 review
0 helpful votes
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Great Covers
April 18, 2023

We ordered 2 Zero G Covers for our new chairs and the covers come quickly and are of the highest quality. We will be buying more covers for our other outdoor furniture.

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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The shade sails were the finishing touch for our beautiful new space.

Date of experience: April 18, 2023
Arizona
1 review
0 helpful votes
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Great Product
April 18, 2023

Product was made with very heavy duty construction. Only time will tell how well it holds up to the elements.

Date of experience: April 18, 2023
Wisconsin
1 review
0 helpful votes
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Great
April 17, 2023

Easy order great experience led me through measuring process

Date of experience: April 17, 2023
New York
2 reviews
0 helpful votes
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Outdoor Cushions
April 17, 2023

These chair covers are very high quality. I am very pleased with the perfect fit. And the pricing

Date of experience: April 17, 2023
Delaware
4 reviews
0 helpful votes
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I'll be back!
April 17, 2023

Thanks! Exactly what I needed, and delivered quickly!

Date of experience: April 17, 2023
Michigan
1 review
0 helpful votes
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Easy to order and great product
April 17, 2023

Easy to use site and very affordable. Ari Ed on time and we'll packages.

Date of experience: April 17, 2023
Tennessee
1 review
0 helpful votes
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Covers
April 17, 2023

Right sizes and grommet placement clear heavy duty

Date of experience: April 17, 2023
Florida
2 reviews
0 helpful votes
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Great covers
April 17, 2023

Look great, fit great, good quality. Came quickly.

Date of experience: April 17, 2023
Arizona
1 review
0 helpful votes
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Always a Great experience
April 17, 2023

Good quality. Easy to shop and place an order. Place your measurements carefully.

Date of experience: April 16, 2023
Pennsylvania
1 review
0 helpful votes
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Fire pit cover
April 16, 2023

Everything was so easy and delivery was quick. I would highly recommend this company.

Date of experience: April 16, 2023
Ohio
1 review
0 helpful votes
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Perfect Fit!
April 16, 2023

Easy to follow instructions, fast delivery for being custom made and the fit is perfect!

Date of experience: April 16, 2023