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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Minnesota
1 review
0 helpful votes
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Outdoor furniture seat covers
May 25, 2023

We ordered the blue seat and back custom covers for some old cushions we had purchased a few years ago. I sent pictures of the furniture along with measurements. Their covers arrived promptly and fit easily over the original covers. They look wonderful and should work nicely. The zippers and stitching are solid. Overall, pleased with the experience. Ordering online was also easy.

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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Covers for Chairs and tables
June 24, 2023

I would have given a 5 star however your discount code only allows for a $75.oo dollar max.

Date of experience: May 25, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Richard, we are sorry to note your disappointment in regard to the discount offer. It is standard for a discount offer to have applicable terms and the same is mentioned on the website. The discount code has the max cap value of the $75 and you were able to get the same. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

California
1 review
0 helpful votes
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Good product
May 24, 2023

Good price speedy delivery and cooled house! Called to update order and the csr was very helpful

Date of experience: May 24, 2023
Maine
1 review
0 helpful votes
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Exactly what I was looking for
May 24, 2023

Great ordering experience! Walked me through sizes and measuring

Date of experience: May 24, 2023
Georgia
2 reviews
0 helpful votes
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Don't Blow your Cover
May 24, 2023

The previous owners opted to give away their patio set because of years of outside storage and weather abuse.
I gladly accepted their trash and Coversandall made it my treasure. The old weather treated fabric was intact, however, the colors were prehistoric. After carefully measuring the cushions, I reached out to Covers&all to update the color and bring an ambience to our outdoor seating. We were impressed, the covers were affordable and rainproof.

Date of experience: May 24, 2023
Colorado
1 review
0 helpful votes
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As expected
May 24, 2023

Just took a bit longer to get it than expected but well worth it overall

Date of experience: May 24, 2023
Mexico
1 review
0 helpful votes
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Great cover and excellent fit
May 24, 2023

Super easy to order. Past products have been excellent and held up very well to the elements

Date of experience: May 24, 2023
Oregon
1 review
0 helpful votes
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L shaped cover
May 24, 2023

They contacted me several times to ensure that the measurements were correct. Then sent a drawing of the final specs for approval. Very happy with cover, service, and quality. Thank you.

Date of experience: May 23, 2023
California
1 review
0 helpful votes
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Table, chairs and bar cover
May 23, 2023

Ordering explained how to measure and take photos of your chairs, tables, and bar. Made it easy to complete order form. Results were GREAT!

Date of experience: May 23, 2023
Arizona
1 review
0 helpful votes
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Custom cover for my fire pit
May 23, 2023

Perfect fit. Very happy with your product and the color is great

Date of experience: May 23, 2023
Florida
3 reviews
0 helpful votes
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Absolutely Excellent
May 23, 2023

We were thrilled to be able to order custom covers for my patio sectional with a 2 week turnaround! Our patio refresh is perfect...the quality and fit of the covers are great! Thank you!

Date of experience: May 23, 2023
Sweden
1 review
0 helpful votes
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Delivery of my order was much faster than anticipated. My canvas cover was rolled, covered in plastic and then shipped in a heavy cardboard cylinder. Arrived unscathed!

Date of experience: May 23, 2023
Australia
2 reviews
0 helpful votes
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Delivery
June 22, 2023

I am still waiting for a delivery that I ordered on the 10th of May. Delivery was quoted as the 23rd of May. I still haven't even received tracking information yet. I am not sure where it is coming from and customer service are no help at all. I will be reluctant to use this company again

Date of experience: May 23, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi, David. Thank you for bringing this to our attention. We understand how frustrating it can be when you don't get the product on time when you expected it and paid for it. We deeply regret that, despite our stellar track record, we were unable to provide you with timely deliveries due to circumstances beyond our control. We are currently processing a refund of the entire shipping fee you paid for this order as a small gesture in response to the inconvenience you experienced.

North Carolina
1 review
0 helpful votes
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This covers are great!
May 22, 2023

I didn't know how things would turn out so I only ordered a few covers. What I got worked so well that I want to get all new covers for all my sun room furniture.

Date of experience: May 22, 2023
Oklahoma
1 review
0 helpful votes
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Built in Gas Grill Cover
May 22, 2023

This was a custom order and I'm pleased with the final product. This was the 4th cover purchased from you and the quality of the material and craftsmanship is outstanding.
The custom order process is a bit challenging with multiple measures and confirmations but the process worked and the end product fits well on my grill.

Date of experience: May 22, 2023
Colorado
1 review
0 helpful votes
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Great Process
May 22, 2023

The design team did a great job asking for clarifications on measurements to ensure that the cover they created fit our couch perfectly, and it does. Very happy!

Date of experience: May 22, 2023
Pennsylvania
1 review
0 helpful votes
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Patio furniture looks like new!
May 22, 2023
Updated review

Covers are high quality, look very nice against our eucalyptus wooden patio furniture, and fit well. The construction seems sturdy. The online ordering was fairly straightforward, and the measuring guide is helpful as is the ability to add photos and comments.

Date of experience: May 22, 2023

Measuring guide is helpful as is the ability to add...
April 21, 2023
Previous review

Measuring guide is helpful as is the ability to add photos and comments.

Date of experience: April 20, 2023
Iowa
1 review
0 helpful votes
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Outside open fireplace grill.
May 22, 2023

Communication was excellent and product is in good shape upon arrival! Very happy with the service and product. I will certainly be ordering additional covers for my other outdoor needs!

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Great covers
June 20, 2023

The rectangular cover for my first order was a different type than I expected - no zipper, and the bottom was open. It was unclear that I had ordered the wrong one.

Date of experience: May 21, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Karen, we are sorry to note your disappointment. For the cushion cover, we have listed different product category on the website. Please find the below link for your reference. https://www.coversandall.com/cushion-pillow-covers/outdoor-cushion-covers-sc Unfortunately, you have ordered the custom cover (which is mainly to cover the machinery and furniture), instead of the cushion cover. We have manufactured the cover same as per the received order details. If you have any other concerns, please feel free to contact our customer support team via call or chat. They will be more than happy to assist you with the same.

Washington
2 reviews
1 helpful vote
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End tables covers
May 21, 2023

Easy to order the product very easy to order the covers

Date of experience: May 21, 2023