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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The cover I received was of really high quality. The customer service team was very responsive and helpful. It required a few iterations to ensure the measurements were exact but overall it was a good experience.
Seems easy enough to order. The ordering process was very simple. I was presently surprised when my order arrived early. I am very pleased with the excellent workmanship and quality of the covers. Seriously considering a reorder but in a different color so I can switch things around.
The material on the sofa cover traps moisture underneath. Ugh!
Hi Marilyn, we regret the inconvenience this has caused you. We doubt this issue might occur due to low ventilation. We do provide air vents, (upside-down pockets) sewn on the sides of the cover. We recommend taking the cover off at regular time intervals and keeping the cover elevated to approximately 1 inch from the ground. In case the issue still persists, we request you to raise a ticket from your Covers&all account. Please be assured that we will look into it promptly.
Cheaper than on Amazon and could totally customize the size and placing of grommets. So far so good. For a custom-made product it arrived really quickly too!
Took three times trying to place order for it to finally go through and receive confirmation.
Hi Kathleen, please accept our sincerest apologies for the inconvenience this has caused you. We reviewed the details, but we did not find any problems on the website. As the first step in troubleshooting, we recommend clearing the browser's cache and cookies and trying out a new browser.
May we request you to share a short video showing the issues so we can have those checked and resolved at the earliest? If you face such issues in the future, feel free to write to us at [email protected].
I was happy to find the item I was looking for at a reasonable price. It is exactly what I was looking for and does meet my quality expectations. It is made well and seems very durable.
Easy to navigate website. Great prices and custom cover option is excellent!
I found this website when I was searching for grill covers online. I was impressed with how reasonable the prices were for a custom cover. I have 2 grills, and one is a unique size so nothing pre made will fit. I like that the company showed me a proof before they proceeded, because actually I wanted the custom lettering changed a bit once I saw it. I am very happy with the result!
Quality and products needed instead of buying whole new set of furniture just cause covers and cushions have wear
We love our covers. They fit great and are well-made and durable. Mainly we gotnthem to cover our smaller patio set that we have off of our kitchen. I feel like we made a good decision going with this company.
I received 18 cushion covers in July, and one was damaged. I have been trying since then to get it replaced, after sending photos, videos, emails, and texts. The absurd excuses from numerous individuals, in India, were insulting and nothing has happened to fix the situation. They are hoping that I will give up.
Never trust this company!
Hello Linda. We apologize that one of your cushion covers arrived without a zipper pull, rendering it unusable. We understand the hassle you've faced in trying to obtain a replacement. We carefully investigated your case, including the initial video you shared, which indeed confirmed the absence of the zipper puller.
We deeply regret any inconvenience caused by our team's handling of your request for details, which unfortunately led to your negative review and a chargeback. Your situation is under thorough review, and we are actively working to find a suitable solution. Rest assured, we will be addressing your email complaint directly and providing a resolution. We sincerely appreciate your patience and bringing this matter to our attention.
The "fabric" felt cheap and plastic like. I wanted outdoor fabric not a cheap feeling plastic. Asked for a refund and was told I could not because it was custom ordered. I wasn't offered an alternative so I will never order from you guys again!
Dear Antonia,
We deeply regret learning of your dissatisfaction regarding the fabric utilized for your cushion covers. The fabric you had selected, namely the Cushion Rite Material, is a 600-denier, 100% solution-dyed polyester fabric with a one-sided PU coating. This particular material is well-suited for moderate weather conditions and possesses water-repellent properties. We assure you that the cover was meticulously crafted in accordance with the measurements you provided, and the fabric choice was strictly adhered to.
We acknowledge that our response to your return request may have appeared inadequate by simply declining it due to our policy of not accepting returns for custom-fabricated items. Regrettably, we failed to present an alternative solution to address your concerns. We sincerely apologize for this oversight.
Recognizing that online purchases can evoke uncertainty, we wholeheartedly encourage you to take advantage of our complimentary sample kit offer. By obtaining this kit, you will have the opportunity to physically assess the various materials we offer. This firsthand experience will undoubtedly empower you to make well-informed decisions when placing future orders with Covers and All.
Once again, we apologize for any inconvenience you may have encountered and remain committed to enhancing your experience with our products and services.
https://www.coversandall.com/swatch-kit-p
Excellent, needed a custom cover and this made it very simple.
Covers and All is great! I have purchased five different covers over the past four years, and the previous ones look the same as they did the day they arrived even though they have been exposed to the extremes of summer heat and winter blizzards.
Always great website and high-quality product!
Great size information easy to measure with their guide and pictures. They turned out Awesome! Highly recommend. Fast shipping I'm impressed
Thank you so much! The cover is perfect. I am so glad that you reached out to get the measurements just perfect. Your attention to detail went above and beyond. Very happy.
Ordered a custom covering for the carrier on the back of our RV. It fit like a glove, quality was good, color was perfect and arrived in a short amount of time. And the price was right! I couldn't have wished for anything better!
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Greg, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize.
We request you to raise a ticket from your Covers&all account and share real-time images of the products showing the issues. Please be assured that we will look into it promptly.