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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,038
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Colorado
1 review
0 helpful votes
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FANTASTIC COVER AT A GREAT PRICE!
August 22, 2023

This was my first order from Covers and All and I am SO impressed. Not only was the process easy and the price great, but the cover fits my little firepit perfectly and it is so well made. We have had multiple storms since I received the cover, and the firepit was not only completely protected, but there was not a mark on the cover despite a horrendous amount of hail and rain! It is high quality and very durable, and also very attractive. I called customer service with questions and they were super helpful and friendly. I was able to give them exact measurements and the cover was custom made. I will definitely order from them again.

Date of experience: August 22, 2023
Washington
1 review
0 helpful votes
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You will not be disappointed with the shades. I did have trouble trying to order hardware with the shade. The person I was talking with didn't seem to think it was an option. I finally gave up trying to explain what I wanted. I'm happy with the shade sail.

Date of experience: August 22, 2023
Virginia
1 review
0 helpful votes
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The actual size is larger than you expect. I measured as instructed on the web site and it came about 4" too long on each side.

Date of experience: August 22, 2023
Mississippi
1 review
0 helpful votes
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Good Company
August 22, 2023

Ordered a cover and it took a bit to get it in, but overall happy with my purchase.

Date of experience: August 22, 2023
Tennessee
1 review
0 helpful votes
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Great
August 22, 2023

Happy with the detail and getting it perfect! Fast turn around for something custom!

Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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Awesome product
August 22, 2023

Positive experience from start to finish. Provided the measurements that were requested for the fire pit cover and the fit was perfect. Very satisfied with the quality of material and construction. The order was handled and delivered timely. Highly recommend this company and wouldn't hesitate to use them in the future.

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Even better than expected!
August 22, 2023

We had some special requests for our custom order that weren't an option in the online tool. We were able to get those features incorporated (double zipper in the front), and the cover has features we didn't think to specify, but are very nice.

Date of experience: August 22, 2023
Washington
1 review
0 helpful votes
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Cover for outdoor chair
August 22, 2023

Custom sized and perfect fit. Will return to purchase when these wear out which looks like a long time since the material is so strong.

Date of experience: August 22, 2023
New York
2 reviews
0 helpful votes
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Chair covers
August 22, 2023

Only issue I had was I ordered a bar cover first and the chair covers color didn't match. Quality and delivery were very good.

Date of experience: August 22, 2023
Washington
2 reviews
0 helpful votes
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Really comprehensive help to get the size right. Fast response to questions. Very fast shipping.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Glad I found Covers and All
August 22, 2023

Glad to have discovered the site! Very easy ordering and purchasing experience. The only suggestion I might make is to be able to view color choices in photos or something to know exactly what we'd be getting. Don't translate quite the same as a colored box on a phone/website.

Date of experience: August 22, 2023
Vermont
1 review
0 helpful votes
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Check the Dimensions.
September 21, 2023

The cover is made well but it came out to long so is difficult to use. I think they added inches to my measurements.

Date of experience: August 22, 2023
Veeni M. Covers & All USA Rep
over a year old

Dear Susan, we would like to express our heartfelt gratitude for taking the time to share your valuable feedback with us. We are sorry to hear that you are not completely satisfied with the cover due to the additional inches added to your order. Please note that we do add 1" to 2" leeway on the given width/depth to ensure easy pull-in, pull-out, and this information is clearly stated on our website. We have carefully reviewed your concern and have not found any additional information that could lead to a more favorable resolution. Unfortunately, we are unable to provide any further assistance in this matter. While we understand your situation, we regret that we cannot do more to address your concerns.

New York
1 review
0 helpful votes
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Perfect covers
August 22, 2023

So easy to measure and order. Received the cushion covers. They're perfect!

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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Best experience, no hassle and finally found covers to fit. Quick delivery and carefully packaged.

Date of experience: August 22, 2023
California
1 review
0 helpful votes
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Quick shipping, large sample sizes
August 22, 2023

Was very glad to see fabric samples in person — i would have ordered the wrong thing for sure without that!

Date of experience: August 22, 2023
Hawaii
1 review
0 helpful votes
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Disappointed
September 21, 2023

I have reached out many times via the chat, email and phone and after many days (7) still waiting for someone to get back to me. The product appears well made but customer service needs improvement, lot of improvement.

Date of experience: August 22, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Gary, we sincerely apologize that our service does not meet your expectations. We always try our best to provide fast and efficient service to every customer. However, upon checking the order details, we can certainly understand your concern. This is not the ideal experience we want our customers to have at Covers&All. As we can see that our team has responded to your email. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the product.

New Mexico
2 reviews
0 helpful votes
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Wow
August 22, 2023

What a great canvas top for Mt UTV bed. My dogs are nice and dry

Date of experience: August 22, 2023
Maryland
1 review
0 helpful votes
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Exact Order
August 22, 2023

I received exactly what I ordered. Time will tell how they hold up to severe heat and extrem cold. Stay tuned

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Quality cover
August 22, 2023

Shipping takes a while but it's well worth the wait. Very well made heavy cover that fits perfect. Didn't expect the weather proof vents, what a nice addition and the tie downs and elastic at hem are top line. Real great price for a quality item

Date of experience: August 22, 2023
Colorado
1 review
0 helpful votes
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My wife and I purchased some outdoor furniture that did not have any covers available from the manufacturer.

The only hard part about the whole process was measuring the large semi-circular piece. Everything was painless and the set of pieces that we received seem to fit our measurements perfectly.

Date of experience: August 22, 2023