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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Cover was inexpensive and works for what I need it for, simple to order and material is good!
The covers for three patio furniture itens— a sofa and two chairs did not fit. Too small. Hiw do i return them?
Will i get credit for the payment?
Thank you
Ms katrak
Will probably use this service in the future. I will possibly want another cover for my drill press
Very happy with my product. It is definitely a custom cover with exact measurements I gave at a very affordable price. Material is double than other covers I had looked at.
It took a while to get the covers, but I didn't realize they were coming from overseas. However, it's worth the wait. The quality is high and the price is exceptional.
Very high quality cover that has already withstood high winds and heavy rains. Customer service was very helpful when they noticed my measurements didn't seem correct
The covers I received were in good shape, material was good but the color was not what I thought it was. I wanted black which it looked like black when I selected it but when I receive them they were a navy blue. I use them but not really what I wanted they do not match my patio chair but I just didn't feel like sending them back.
Easy fast order and payable via Amazon Account. Arrived within two weeks as promised.
The covers were the exact right size and they appear to be a good quality. When I ordered the covers, I got a lot of feedback about whether or not they were the right size. A lot of questions. Those inquiries will get lost in my email. There was no phone call whatsoever even when I invited them to call me. I did give them the right dimensions from the very beginning and it took extra long to get my covers because of all the inquiries back-and-forth and lost emails.
Hi Laurel, please accept our apologies for any difficulties you faced while communicating with our support team. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
Also, if you have any concerns regarding the order, kindly share them with us by raising a ticket from your Covers&all account. Please be assured that we will look into it promptly.
Had a problem downloading the artwork so after chatting and speaking with at least 8 different people I ordered it with no artwork. The cover fits perfectly and is very nice. Someone could have told me that it weighs so much I should put on a zipper on the back. I made this cover to cover a tv and cart in my back yard. Called to ask if I mailed it back could they install a zipper and they said NO. Was manufactured in India and they don't have the resources to add the zipper. I had to take it to a local leather shop as the cover is too thick for a normal sewing machine and still waiting for the cost. Very nice cover but just a fiasco trying to communicate with so many different reps. Terrible communication.
Dear Curt, we would like to express our sincere gratitude for taking the time to provide us with your valuable feedback. Our team is dedicated to continuously improving our customer service, and your input plays a crucial role in this process. We have already shared your feedback with our customer support team to ensure that similar communication issues are avoided in the future. Regarding the zipper, we regret to inform you that our customized business model requires us to only make covers according to the details provided during the order placement. Therefore, we are unable to suggest any tie-downs unless specifically requested by the customer. However, we appreciate your feedback and will explore ways to incorporate this suggestion for the betterment of customer satisfaction. We truly appreciate your patience and understanding in this matter.
No one has a grill cover that fits correctly except these guys. Don't be fooled by the picture, you still need to fold the side plates up before the cover fits
Quick, easy and affordable! Of you need a cover, standard or custom, this is the place!
Fedex has problems getting it to me, so it took a month. Once here, the sun shade was much too small for the area it was supposed to cover. Even with the turnbuckles extended as far as they could be. Hopefully i can replacement quickly.
Hi Michael, We regret to learn of your dissatisfaction with the order's delivery. The order was rush constructed and dispatched as per the schedule, however, it was delayed in transit. Although we employ leading delivery companies such as FedEx, UPS, and DHL, we have no control over whether or not the package is delayed en route. Furthermore, Covers&all has no control over the performance of third-party couriers and is not liable for any delays caused by the couriers' shipping service as mentioned in our Terms of Use.
As part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.
I love our new outdoor dining cover. I was very appreciative of the fact that the company contacted me based on my submitted photo. The suggested I could get a cover big enough to cover the table and chairs. We resubmitted the dimensions and our cover arrived a few days later. We recently had a hurricane/ tropical storm and my furniture was completely safe and dry.
I want to return what I received because of the color, but did not receive a response on a return policy.
I accidentally put in The wrong measurements for my project but the team quickly adjusted and still got it to me without delay.
Completely satisfied! Shopping was not complicated, and the product arrived promptly.
And delivery in half the time. Quality seemed fine to cover my skylights for at least a few years.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ketu, we are sorry to note your disappointment with the product received. As we are in a custom business, we have provided an option to enter the custom dimensions and always look forward to manufacturing the product as per the received order details. However, it seems like you have placed an order with the by default website dimensions and the product has been manufactured as per the same. Also, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution.