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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,029
shipping
342
quality
21,526
This company responds to reviews on average within 1 day

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51,451 reviews

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Ohio
1 review
0 helpful votes
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The custom design process is excellent. I had inadvertently switched two dimensions. The first design showed me that I had made a mistake. A redesign was made with a request to verify other dimensions.
A final design was sent for my approval before production began. Prevents errors in custom projects. The design people are thorough and respond promptly.

Date of experience: April 22, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Eric! Hank you so much for your detailed and thoughtful review! We’re delighted to hear that our custom design process helped catch the mistake and ensured that everything was accurate before production. Our design team works hard to be thorough and responsive, and it’s great to know their efforts made a difference in your project. We’re glad you’re satisfied with the final result! We truly appreciate your feedback and look forward to assisting you again with any future custom projects.

District of Columbia
1 review
0 helpful votes
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Very Satisfied!
May 2, 2025

Serious attention to detail and quality at a great price. We are extremely pleased!

Date of experience: April 22, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Danielle! Thank you for your kind words—we're so glad to hear you're very satisfied! It’s fantastic to know that our attention to detail and commitment to quality stood out to you, and that you found great value in your purchase. We truly appreciate your support and are thrilled to know you’re extremely pleased with your experience. We look forward to serving you again in the future!

Virginia
1 review
0 helpful votes
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Good Cover
May 2, 2025

I purchased a custom cover for my project. Easy to give measurements and it fit just like I hoped. Good material and should last a long time.
Would recommend if you need a cover.

Date of experience: April 22, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Tom! Thank you so much for your kind review! We’re thrilled to hear that your custom cover fit perfectly and met your expectations. It’s great to know the material is exactly what you were hoping for and that it should last a long time. We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need any more covers or assistance, don’t hesitate to reach out!

Delaware
1 review
0 helpful votes
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Excellent
May 2, 2025

The website was user-friendly and featured clear instructions. By following these instructions, you will achieve your desired outcome. The product quality exceeded expectations, shipping was swift, and the entire process was effortless. What I appreciated most was the wide variety of options available, such as color choices, fastener options, customized printing, diagrams for accurately measuring your fire pit for a precise fit, and affordable pricing.

Date of experience: April 22, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Mignon! Thank you so much for your thoughtful review! We're delighted to hear that you found our website easy to navigate and that the instructions helped you get the results you were looking for. It's great to know that the product quality exceeded your expectations and that the variety of customization options, from colors to fasteners and printing, added value to your experience. We work hard to provide both quality and convenience, so your kind words truly mean a lot. We appreciate your support and look forward to serving you again in the future!

New York
1 review
0 helpful votes
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You will not be disappointed!
May 2, 2025

It's great to see a company with excellent customer service and products!

Date of experience: April 21, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Tommy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Covers & All helped me find a great solution for a cover on an odd-sized AC unit.

Date of experience: April 21, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Mary! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I was very happy to find a company with affordable...
April 15, 2025
Previous review

I was very happy to find a company with affordable custom sizes of outdoor covers. Ordering process was very easy.

Date of experience: April 4, 2025
Arkansas
1 review
0 helpful votes
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Works GREAT!
May 1, 2025
Updated review

I finally got to use my new sectional cover and it worked GREAT! The cushions and pillows did not have a drop of water on them. The cover is quite heavy (I'm in my 60's) but I was able to manage it on my own. Great purchase to protect my investment!

Date of experience: April 21, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Suzanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Call with customer service with questions was very...
March 25, 2025
Previous review

Call with customer service with questions was very helpful!

Date of experience: March 15, 2025
Arizona
1 review
0 helpful votes
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Highly satisfied.
April 30, 2025

Just follow their how to measure guide and whatever you order will fit.

Date of experience: April 20, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Luann! Thank you for your kind words! We’re thrilled to hear that you’re highly satisfied with your order and that our measurement guide helped ensure a perfect fit. It’s always our goal to make the process as easy and accurate as possible for our customers. If you need anything else, don’t hesitate to reach out. We’re here to assist you!

Illinois
1 review
0 helpful votes
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Custom welder cover
April 30, 2025

Ordered a custom welder cover for a welder in my shop to keep it cleaner. Measured it and put those in on the website. When it arrived it fit great! Just what I needed.

Date of experience: April 20, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Steve! Thank you for your wonderful review! We’re thrilled to hear that the custom welder cover fit perfectly and met your needs. It's great to know that our website's measurement system helped ensure the right fit for your welder. We appreciate your business and look forward to assisting you with any future needs!

South Carolina
1 review
0 helpful votes
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Recent purchase
April 29, 2025

Covers are good quality, grill cover zipper is on backside and pockets for fire pit are upside-down maybe customer error no big deal not sure why they are needed

Date of experience: April 19, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Fred! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Buyer be very very aware
April 29, 2025

Came up with something that was not on order form when I ordered

Date of experience: April 19, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hi Frank, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Michigan
1 review
0 helpful votes
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Great custom cover!
April 29, 2025

Oh I wish I needed another grill cover! I'm telling all my friends about how great this custom cover is! Thick, waterproof, perfect color, very sturdy! Great custom cover!

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Dana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great Custom LSG Cover!
April 28, 2025
Updated review

They were very responsive and had me verify measurements twice and included the mockup of the cover which was very helpful. The price was 1/2 of the one from the smoker manufacturer.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Gregory! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Your service rep helped me greatly!
April 7, 2025
Previous review

Your service rep helped me greatly! Keep up the good work.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Love our cushion cover.
April 28, 2025

Made our furniture looks new again. We are very pleased with our covers

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Chris! Thank you for sharing your experience with us! We’re so happy to hear that you love your cushion cover and that it helped give your furniture a refreshed, like-new look. It’s always rewarding to know our covers bring both style and satisfaction. We truly appreciate your support and look forward to helping with any future needs!

Washington
1 review
0 helpful votes
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I'm really happy with my purchase. The covers fit great and are very high quality. I'm so glad I chose to order my custom covers from Covers & All.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Chad! Thank you so much for your kind words! We’re delighted to hear that you're happy with your purchase and that the covers fit perfectly and met your expectations in quality. It’s also wonderful to know our customer service and turnaround time made your experience even better. We truly appreciate you choosing Covers & All for your custom covers, and we look forward to helping you again in the future!


Great customer service and easy to use website
April 8, 2025
Previous review

Great customer service and easy to use website.

Date of experience: March 28, 2025
Sweden
1 review
0 helpful votes
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Satisfied
April 28, 2025

Fits nicely Will protect over the months patio furniture not being used. Easy to navigate and order on the website

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Timinator! Thank you for your kind review! We’re glad to hear that the cover fits nicely and will help protect your patio furniture during the off-season. It’s also great to know you found our website easy to navigate and the ordering process straightforward. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Texas
1 review
0 helpful votes
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Improper fit
April 28, 2025

Not to measurements does not fit my chair properly. I'm so happy that I decided to try one piece before ordering my entire patio suite of furniture.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hi Sheila, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Positive experience, well made cover, exactly as described on website, and by a Covers and all customer that referred us to your website.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey Judy! Thank you for your wonderful review! We're so pleased to hear that you had a positive experience and that the outdoor furniture cover met your expectations—just as described on our website. It's even more special to know you came to us through a referral from another happy customer! We truly appreciate your trust in us and look forward to helping with any future cover needs you may have.

California
1 review
0 helpful votes
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Easy to order, easy to install
April 28, 2025

Quick to order and rapid delivery. The cover has creases and wrinkles from folding for shipping.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey John! Thank you for your review! We're glad to hear the ordering process was smooth, the installation was easy, and that your cover arrived quickly—that’s exactly the experience we aim to provide. Regarding the creases and wrinkles from shipping, this is quite normal due to the way our covers are folded for packaging. These typically relax and smooth out over time with regular use, especially when exposed to sunlight and warmth. If you'd like, we can also share a few simple tips to help speed up the process. We truly appreciate your support and look forward to serving you again in the future

Georgia
1 review
0 helpful votes
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Shopping at Covers & All's is great!
April 28, 2025
Updated review

Choosing my cushion cover was easy and straightforward. The product I received was exactly as I specified. Very pleased

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hey John! Thank you for sharing your experience! We're so happy to hear that shopping with Covers & All was easy and that your custom cushion cover turned out exactly as you specified. Your satisfaction is our top priority, and it's always a pleasure to know we delivered just what you needed. We truly appreciate your support and look forward to helping with your future projects!


Easy to order!
April 14, 2025
Previous review

Easy to order!

Date of experience: April 4, 2025