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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a sun shade 3 years ago. It finally started to tear, so i ordered another. Gave them the original order number as it had to fit the attachment points on my home. New shade arrived and was too small to reach the attachement points. I sent video, pictures, measurements...etc. They said there are changes in manufacturing and that they could not offer a partial refund or re-make. I loved my first shade but if they cant admit they sent me a different shade, and fix it, then i cant trust them. You shouldnt either. My local shop is going to have to adjust this one to fit in the same spot. The pictures show the old one in place, but the new one didnt have enough of a curve on the edges to attach to the house. They couldnt even be forced into place.
I purchased two couch covers and they fit perfect. The quality of the covers is a ten!
I was very concerned that the covers I ordered for my existing outdoor furniture would not fit properly due to unusual sizing of the back cushions. But not only do they fit perfectly, I was amazing by the quality of the workmanship and the durability of the material.
They were exactly what we were looking for to liven up our meeting space!
The product in the end was just fine, and met my expectations. However, It took over 2 weeks to clarify the specifics of my order, and 5 "back and forth" interactions with Customer Service about something that should have taken only a 30 second conversation. The ineptitude of those I spoke with was unnerving.
Hello, Andrew. Thanks a lot for sharing your honest feedback. We're really sorry about the trouble you've had. We want you to know that what you experienced isn't how we usually do things. Our goal is to make sure our custom covers and tarps match up with what you're looking for, even if it means some back and forth. In your situation, though, it sounds like we might have missed the mark on understanding your needs clearly from the start. We've let our team know about your thoughts so we can do better in the future. We're grateful you brought this up, and once again, our apologies for any inconvenience caused.
Easy ordering process. Looking forward to receiving this cover. Soon.
The guide you through the measuring process and make sure everything will fit correctly.
Purchased a shade sail for back patio to block afternoon sun.
Very impressed with the quality of the fabric. Very sturdy for our outdoor cushions.
I was ordering for some brand new furniture that had not been delivered yet, and I was still able to choose covers that fit it well.
Ordering was east and cover fits perfectly. It was so easy to order and it fits so well
TERRIBLE! Ordered them twice & they didn't fit at all! The second time around I purposely ordered the covers an inch larger to secure the fit, but the fit was the same as my previous order & because I had my initials put on them, they are not returnable. I sent them an email with my issues & it took them two weeks to respond only to say that they are sorry for the delay & inconvenience & to send them a video with the measurements of my product & a picture of the label on the cover
Hi Kelley, we sincerely apologize that our service does not meet your expectations. We always try our best to provide the custom fit cover and efficient service to every customer. However, in this instance, we failed, and we are extremely sorry for the same. As you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution.
Easy ordering process. Very pretty blue. Makes my garden furniture so welcoming.
Grill and smoker covers fit like a glove, I will be ordering more products soon!
This is a great company. They double and triple checked the measurements for my order, the quality of the product is excellent. They kept in touch through the whole process. I would highly recommend them.
Perfect size, fit, color and material. Everything worked out perfectly which I honestly did not expect as I was concerned with exact measurements. The product also arrived super vacuum sealed which made it very easy getting them to our beach house. Will definitely order tine and time again.
The website is very easy to use and leaves room for customized instructions, very customer oriented.
I was looking for covers for my outdoor furniture. The store I bought the furniture from said they didn't make that model or covers any longer. They suggested I contact Covers & All. It's was a very easy buying experience. I did make a mistake on the measurements and their design team immediately came back and questioned the measurements. They were correct and saved me from having the wrong size. When they did arrive, the quality was exceptional and will last for years. Highly recommend them.
I ordered a cover for a patio table and realized afterwards that I would need to make it bigger for chairs. The service team was so friendly and accommodating. I got the cover and it's fabulous! Highly recommend.
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Dear Sean, we would like to extend our sincere appreciation for taking the time to provide us with your valuable feedback. We regret any inconvenience caused and would like to assure you that we have made the sunshade as per your specifications.
​We would like to clarify that in your previous order, we were using a manual process which resulted in a cover with a different curve. However, we have since switched to an automated process to ensure precise measurements and customer satisfaction.
We kindly request that you measure the dimensions and attach real-time images when placing a new order to ensure accuracy.
Our escalation team has already provided you with the best resolution possible, which we have thoroughly reviewed and checked. Thank you for your continued support and we look forward to serving you again in the future.