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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,047
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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Great quality! Would order more again.
September 4, 2023

There's nothing better than properly fitting outdoor furniture covers. These are well made and look great. Much better than the over-size, baggy generic covers found on other websites.

Date of experience: September 3, 2023
Pennsylvania
1 review
0 helpful votes
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Good job
September 4, 2023

Very easy process. Thank you. Everything went smooth.

Date of experience: September 3, 2023
Wisconsin
1 review
0 helpful votes
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Excellent customer service
September 3, 2023

Customer Service was very helpful in answering all of my questions and making me feel comfortable with proceeding with my purchase.

Date of experience: September 3, 2023
Massachusetts
1 review
0 helpful votes
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Directions make it super easy to measure and feel confident that the order will fit my furniture! Love the pictures.

Date of experience: September 3, 2023

Awesome covers!
January 11, 2023
Previous review

Easy to order; exceptional quality (much better than others we have had in the past...and the reason I needed to shop for new ones!). Appreciate your company and the great product!

Date of experience: January 11, 2023
District of Columbia
1 review
0 helpful votes
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I loved my buying experience with covers and all. They communicated well and followed up until we got the measurements right for my custom cover. It is well made of a high quality material and fits great! Thanks for doing such a great job. I would definitely recommend and order from again!

Date of experience: September 3, 2023
Indiana
1 review
0 helpful votes
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Quality Product
September 3, 2023

This is not the first item we will purchase, nor will it be the last!

Date of experience: September 3, 2023
Canada
2 reviews
0 helpful votes
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Patio outdoor Custom Cushions
September 3, 2023

Excellent service. Good fit. No issues with the order. Not sure why the charges were in US$

Date of experience: September 3, 2023
Arizona
1 review
0 helpful votes
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Lover of the Cover
September 3, 2023

I am very pleased with the process and the product. I would definitely order from this company again.

Date of experience: September 3, 2023
Illinois
1 review
0 helpful votes
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Great cover!
September 3, 2023

This company worked diligently to communicate with me for my custom cover. It fits perfect and I am very satisfied.

Date of experience: September 3, 2023
North Carolina
1 review
0 helpful votes
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Fast and reliable
September 3, 2023

Everything processed and arrived as advertised. Covers fit wonderfully.

Date of experience: September 3, 2023
Michigan
1 review
0 helpful votes
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Fast Delivery
September 3, 2023

The item came all the way from India in just a weeks time. Very fast. The material is heavy duty but I actually wish it was made from a little bit lighter material like a waterproof nylon. This way it would be a bit more flexible and gather tighter around the base.

Date of experience: September 3, 2023
Colorado
1 review
0 helpful votes
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Great product! Deceptive marketing!
October 3, 2023

I received a text with a discount that made the product affordable so I placed a large order. Unfortunately, when I place the order they told me the coupon had expired midnight before they sent out the text and they were unwilling to honor the original offer.

Date of experience: September 2, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hello, Ric,

We appreciate you bringing this matter to our attention, and we sincerely apologize for any confusion our offerings may have caused you. After conducting a thorough review, we acknowledge that an error occurred in this instance.

To address your concerns and ensure your satisfaction, our team has not only honored the original discount but has also applied additional discount caps. We value your feedback and want to make things right for you.

If you have any further questions or concerns regarding this matter or any other issue, please don't hesitate to reach out to our customer support team. We are committed to providing you with the best possible solution and assistance in any way we can.

Thank you for your understanding and for giving us the opportunity to improve.

Warm regards,
Covers & All

California
1 review
0 helpful votes
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Great custom made covers
September 3, 2023

Great quality covers and the fit was tailored perfectly to our furniture. Order arrived sooner than the site showed.

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Overall it was a stress free experience and the pricing was reasonable.

Date of experience: September 2, 2023
Nebraska
1 review
0 helpful votes
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Great Covers
September 3, 2023

As usual the covers are well made and exactly what we ordered. Hubby uses to cover his power tools.

Date of experience: September 2, 2023
Maryland
1 review
0 helpful votes
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Great fit
September 3, 2023

Great product! Fits perfectly! Love the thick material.

Date of experience: September 2, 2023
California
1 review
0 helpful votes
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Coupons mailed to be after the first order could not be used for the second order due to website restrictions

Date of experience: September 2, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Naveen,

We appreciate your positive feedback on our product. We regret to hear that you couldn't avail yourself of the first-order discount. Nonetheless, we'd like to inform you that both of your orders have already been applied to our ongoing promotions, which typically provide greater value than first-order discounts. We encourage you to bookmark this page for future reference: https://www.coversandall.com/coupons

Thank you for choosing us!

Best regards,
Covers & All

Massachusetts
1 review
0 helpful votes
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Firepit column custom-made cover
September 2, 2023

Great material. Good craftsmanship. Quick ship. Looking forward to enjoying it for years to come.

Date of experience: September 2, 2023
New York
1 review
0 helpful votes
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Great product.
September 2, 2023

I would recommend this company for fire pit covers.

Date of experience: September 2, 2023
New Jersey
1 review
0 helpful votes
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Covers for Outdoor Furniture
September 2, 2023

User friendly website, quality materials and fit the furniture perfectly.

Date of experience: September 2, 2023