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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great product and quality, speedy delivery... especially considering it was completely custom! Great job and thank you!
I liked the ease of ordering what I wanted. But when it comes to the shipping part of it, my package arrived crushed by the handling of FedEx who crushed the tube my purchase was packed in.
It would be better if you could have someone come and measure. I kept going back and forth for a year with new measurements and it still didn't come out right. We are keeping it because it took so long to do and it works well enough. I am not happy with it but it will do.
In our industrial company, we have many expensive indoor and outdoor machines and covering them when they are not in use (to protect against water or dust) is prolonging the life spam of those items. We found that website very friendly and with many options to choose from.
Thanks!
GLOBAL STONE COLLECTION, Fort Pierce, Florida.
Very quickly customer service emailed me designs for my approval. I requested changes, and received new designs promptly. Covers arrived exactly as designed.
My cover came undersized by 6". When I reached out they told me I measured wrong and even sent me my order with my correct measurements! They refused to refund me and now I have a useless cover. Gee thanks guys.
Ordered 2 heavy duty outdoor covers for 8 person patio tables.
Very good service snd thorough with the specs details of my order. I'm happy with everything I've ordered so far.
Prompt service. Very nice quality of material used. Excellent fit.
Products are as advertised, easy to order and worked perfectly!
Fits perfectly. Very sturdy. Just a little off smelling which I'm sure will dissipate once it's on awhile.
Heavy duty fabric. Pleased with the product. Easy ordering and measurement process.
I ordered a cover to fit our tabletop firepit. It was incredibly easy! I measured, popped in the measurements, and within two weeks had a high-quality, custom fit cover!
Fast shipping and easy to order, it looks like this cover will last me 20 yrs. Very heavy duty. Thanks. Love it.
The cushion dimensions fit — but the quality of the cover is more for outdoors. It gets dirty very easily and stained with dirt visibly after putting my foot on it once. The quality was not what I expected and it looks very cheap as well
The agents were always extremely helpful. However, it took many calls on my part & many emails to finally receive my order.
Hi Susan, we regret the inconvenience caused. We certainly understand your concern, however, as we are a custom covers making company, we take into account all the factors required for a glove-like fit cover. This sometimes might become frustrating for the customers while finalizing the dimensions required for fabrication. It gives us great pleasure to know about your experience with us, and we are looking forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience.
From order to delivery, no complaints, arrived in a timely manner.
Since this was being used in a screened in area, I opted for the outdoor fabric cushion covers. The measurement size was perfect. I was just a bit disappointed on the way the fabric does not lay flat.
This is the way the fabric went through the sewing machine, it is off angle. No puckers, but because of the length, 72", the fabric will not lay flat or match up flat with the bottom seam. Oh well, I guess some throw pillows might cover the ripples. Well crafted, but it would have been nice to have a smooth look, since it is the backrest to these benches.
I paid and was charged for fast shipping to receive my order by August 15th only to not even have my order ready or shipped by the 15th. The company did nothing to text me or call me and tell me that they were waiting for me to approve a sketch they emailed me. I only found out when I failed to get my order by the 15th. As a result, I did not get my order for the celebration event I had planned and I was still changed for fast shipping. The product did end up fitting the item I ordered it to cover but man the ordering process sucked.
Dear Theresa,
We apologize for the delay in processing your order and for not communicating with you regarding its status. An email has been sent to your registered email address, and you can also access the order details by logging into your account. We understand that there should have been a follow-up on our part, and we acknowledge that we have fallen short of providing you with the level of service you deserve. Your feedback has been duly noted and shared with our team. We sincerely apologize for any inconvenience this has caused.
Best regards,
Fantastic. The product came quickly and it's perfect for my fire pit
This was a pleasant experience. The information on the website was informative and accurate.
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Hi Elizabeth, we regret the inconvenience this has caused you. We certainly understand going back and forth for the dimensions can be frustrating at times. We request you to raise a ticket from your Covers&all account and elaborate on the issues that you are facing with the cover along with real-time images. Please be assured that we will look into it promptly. Also, we are looking forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience.