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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Arkansas
1 review
0 helpful votes
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The Perfect Fit
December 4, 2023

This was our second order from Covers & All. I am pleased with the communications, quality of product and fit. This, like the previous, was an order to cover outdoor furniture. The quick turnaround and proactive communication on the first order made me a repeat customer. I highly recommend Covers & All.

Date of experience: December 4, 2023
Oregon
1 review
0 helpful votes
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Solid cover for the price.
December 4, 2023

Cover All service team was very engaged to make sure measurements were right.

Date of experience: December 4, 2023
South Carolina
1 review
0 helpful votes
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Great communication and although they requested additional measurements the cover was made to fit perfectly!

Date of experience: December 4, 2023
Pennsylvania
1 review
0 helpful votes
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Chair covers worth the money
December 4, 2023

Paid a bit more for these covers but they are well made and I'm sure will last much longer than previous covers that tore after a few years and were difficult to clean.

Date of experience: December 4, 2023
New Jersey
3 reviews
2 helpful votes
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Excellent product
December 4, 2023

Custom made cover came quick and is doing a great job.

Date of experience: December 4, 2023
Arizona
1 review
0 helpful votes
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Quality
December 4, 2023

Quality product, material iwill hold up for years.

I needed some assistance & the customer service was efficient & clear on what I needed to do and very courteous. Product arrived on time, I ordered it a bit too short but it'll do the job!

Date of experience: December 4, 2023
Michigan
1 review
0 helpful votes
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Clear tarps for pavilion. Great idea!
December 4, 2023

I was not sure what to expect when I ordered the plastic tarps but we are very happy with the product. The ordering process was easy and they shipped out fast.

Date of experience: December 4, 2023
Georgia
1 review
0 helpful votes
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These covers are great quality.
December 4, 2023

You get what you pay for. Some cheaper ones I bought from Wayfair earlier this year didn't even last 6 months before they were tearing. I've bought a table cover and and fountain cover and have been very pleased, and I'm expecting my new furniture covers to last just as well

Date of experience: December 4, 2023
New Jersey
1 review
0 helpful votes
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Sectional cover
December 4, 2023

Covers & All reached out to confirm all measurements. The products are all well made & very durable. I have many products made from them from firepit cover to outdoor tv covers & now the sectional cover. I am so pleased with their product I just ordered a host of other things for my outdoor items. I live on the water & it truly stands up against all of the elements.

Date of experience: December 4, 2023
Ohio
1 review
0 helpful votes
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Planter Covers
December 4, 2023

Quality fit, heavy duty covers. These should last for many years to come.

Date of experience: December 4, 2023
Alabama
1 review
0 helpful votes
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% Customer Satisfaction
December 4, 2023

I am so grateful to have purchased my product with specific measurements, and have received nothing but the best. Thank you so much and I plan to continue coming for future purchases.

Date of experience: December 4, 2023
California
1 review
0 helpful votes
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Good Customer Feedback
December 4, 2023

Designers questioned one of my measurements and they were right - I had two backwards. Communication was good. Prices are reasonable.

Date of experience: December 3, 2023
California
1 review
0 helpful votes
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Good offer custom
December 4, 2023

I asked them my custom measure of A/C box. Perfect fit. They did good job.

Date of experience: December 3, 2023
Pennsylvania
1 review
0 helpful votes
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Perfect
December 3, 2023

Easy to order and acceptable turnaround time
These covers come without padding, but this is easy to finish yourself,

Date of experience: December 3, 2023
Ohio
1 review
0 helpful votes
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Product great, service great also.
December 3, 2023

Very pleased with the quality, fit and quick shipping

Date of experience: December 3, 2023
New Hampshire
1 review
0 helpful votes
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Efficient
December 3, 2023

Wonderful and help was willing and able the product is great

Date of experience: December 3, 2023
California
1 review
0 helpful votes
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Fits good, shipped fast+
December 3, 2023

Good company, good product, fast service, fits good

Date of experience: December 3, 2023
Massachusetts
1 review
0 helpful votes
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Easy to order
December 3, 2023

Item was easy to order, the directions on measuring was spot on and the quality was impeccable

Date of experience: December 3, 2023
New Jersey
1 review
0 helpful votes
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Durability
December 3, 2023

Everything was good. What I would suggest is that you include in your add that this is not a 100% United States company and the shipment takes quite a bit of time to receive. Also, as compared to the first cover we order customers need to clearly understand that even if you add an extra inch or two to the size, outside temperature definitely is a factor. Plan that after about 2-3 years the product will fade and it will dry rot; hence the reason we had to purchase another but I guess that is good for the company! Also, we place the cover of the firepit screen and leave it when not in use...condensation builds terrible and it rusted our firepit screen over one summer, so be aware you cannot just let the cover sit on a screen with out having some air flow. Also, black widow spiders love hiding in dark areas so watch out when lifting the cover off!

Date of experience: December 3, 2023
Connecticut
1 review
0 helpful votes
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Perfect fit and quality
December 3, 2023

Very happy with how this cover turned out. Fits snugly around the ledge of my fire pit. Looks good.

Date of experience: December 3, 2023