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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The only reason I didn't give a 5 are, I could not get questions answered after the purchase. I finally got a call two days after emailing and having to leave phone message. I was told he would fined out my questions and promised he, himself would call me back the next day. I never have had that call yet. Thy ill en out a standard formed email occasionally but, it has nothing to do with your questions. I could go on about what my questions were but, I don't think it matters. By the way, I pai extra to make sure I had my purchase by a certain day, one item wasn't in the container so paying extra did me no good. I wanted these to set up for a reception, since I didn't get everything, I had to purchase wood to temporarily enclose the patio, which cost me more then the tarp and make part out of wood and the rest with the 2 out of 3 tarps I did get.
The tarps themselves, I love. There a few things I would have done differently knowing what I know now. Maybe my biggest change would be to use oval grommets. This way I could use different fasteners so taking down and putting up would be very quick.
One year ago, I had someone come over to give me a quote to recover my patio furniture cushions. The cost was as much as replacing the set. I did not want to do that, so I searched other places for some thing to replace what I had. I decided to put all the information and measurements in to coversandall and see what the cost would be, and it was so reasonable. I decided it was worth taking a chance at fraction of the cost that I have been quoted before from the another source. I ordered on 10 December, I was notified the next day that I needed to make an adjustment on my measurements and I was very thankful they notified me because I had a rounded corner. I received my order on 28 December and a color it's nice the fabric is great has water barrier, and everything fits perfect. Custom made by my measurements worked perfect. And although I specified my zippers in the wrong place on a few pieces, the way they do hidden, zippers, it's a noticeable I have to say I am incredibly happy. I wish they had more colors but this color does suit my needs. I ordered five pieces for club chairs, 10 pieces for dining chair, seats, and 14 pieces for my sectional. I would definitely recommend and do this again in another color. And one more thing, while I was placing the order, I did utilize the chat bubble. The associates were very helpful in guiding me through this.
SO FAR EXPERIENCE IS GOOD CHAT HELPS.
The cover tore to pieces with in a half hour of being on the lift. Complete waste of money! Very unhappy with it. A blue trap would of been a better choice
From start to finish, the service & quality of the products were excellent.
Cover for my island grill is thick, durable & an excellent product
The cover fits well and arrived quickly. The company is very detail oriented and made sure to check all measurements so that the cover was correct.
Quick and easy website…easily explained and easy to order
Company contacted me multiple times to ensure proper fit. With a custom item this large and non standard shape, they wanted to make sure to get it right the first time. All parts are included and instructions are easy to read and follow.
Great although the initial measurement instructions needed to be changed and therefore it took much longer than expected.
Very professional process and quality products.I will definitely recommend the company to my friends.
Good selection, great options and good quality product.
Was amazed that this company took the time to re- submit plans multiple times to more accurately fit a handle on our grill.
I was impressed with the quality of the product and service. The design team is thorough. They will do good back and forth confirmations of design and possible pictures. Once final design approved it was shipped quickly.
Worst experience ever in buying a product. 2 yrs ago it was fine, but this yr it was terrible
Hi Francis, we apologize for the negative experience you had with us. We strive to make the order process as easy as possible and provide efficient service to all our customers, but we recognize that there is always room for improvement. Your feedback is valuable to us, and we have shared it with the appropriate teams to enhance the customer experience. If you have any concerns about the product you received, please do not hesitate to contact us at [email protected]. Our team will be happy to assist you.
Satisfied with what I ordered, color and eyelets on top & bottom
Gave my measurements for a fireplace cover and it came out perfect.
Great quality. I had multiple appliances. It was a bit difficult measuring them for a perfect fit.
The website was so easy to use. The customer service team contacted me for a clarification and every thing we ordered was perfect including the delivery; which was earlier than expected. We've already shared the company name to our friends and family. Overall great experience.
Nice to be able to order by actual size of my oven.
Quick, easy accurate
Directions to perfect on how to measure the product came exactly as needed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rick,
We sincerely apologize for the delay in your order and any inconvenience caused. We understand that when you reached out to our customer support for information on your order, the resolution provided may not have met your expectations, leaving your question unanswered. This falls short of the high standard of service we aim to uphold.
We recognize the issues you encountered, and we genuinely regret any frustration this may have caused. Your feedback is invaluable to us, and we have shared it with our team to address and prevent similar situations in the future.
Additionally, we apologize for the missing part in your package and the resulting delay, requiring you to make alternate arrangements. To make amends and ensure your satisfaction, we are pleased to offer a refund of the partial shipping fees you paid.
Once again, we apologize for any inconvenience this may have caused and appreciate your understanding.
Best regards,