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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Hawaii
1 review
0 helpful votes
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As I ordered
April 12, 2024

Solid product would recommend and cheap will buy from again

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matthew! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Mexico
1 review
0 helpful votes
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Very happy with this purchase.
April 12, 2024

The order was received very fast. The quality of the merchandise was above and beyond my expectation. So satisfied with the work done.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Stephanie! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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I'm a big fan and repeat customer!
April 12, 2024
Updated review

I've been a customer for a few years. Cushions are always perfectly made. Last order was for a different set than usual and when customer service reviewed the photos I uploaded, they contacted me to say they noticed the corners were rounded on existing cushions and asked if I'd like the same. Attention to detail is key!

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So happy to find a reasonably priced option to re-cover...
October 28, 2020
Previous review

So happy to find a reasonably priced option to re-cover my non-standard sized outdoor patio cushions!

Date of experience: October 28, 2020
California
2 reviews
0 helpful votes
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Poorly made product.
April 12, 2024

Ordered outdoor seat cushions. Poorly made. Incorrectly put together. Company would not resolve my issue.

Date of experience: April 1, 2024
Florida
1 review
0 helpful votes
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Gas fire pit cover
April 12, 2024

Good experience. Quick turn around. Accurate measurements for fit. Fairly reasonably priced. Good quality

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Randall! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Thought the vision was included.
April 12, 2024

I ordered this cushion thinking it included the cushion - only to find out it was just a cover.
Also, the fabric is very stiff. Not what I was expecting.

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Shelf cover 52 x 16 x 32
April 12, 2024

Well made product, thicker than expected and good quality.

Date of experience: April 1, 2024
Tennessee
1 review
0 helpful votes
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Perfect!
April 12, 2024

Wonderful buying covers that you know will fit you furniture.

Date of experience: April 1, 2024
Tennessee
1 review
0 helpful votes
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Excellent and efficient
April 12, 2024

Ordered covers for patio furniture. Material is durable. Custom sizes are accurate. Shipping timely. Price very fair.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Gayron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Patio Furniture Covers
April 12, 2024

Overall product is of good quality. Q&A could use some improvements ensuring product is inspected prior to shipment to ensure product is good condition and packaged properly prior to ship.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you for your valuable feedback! We're glad to hear you're satisfied with the quality of our products. We'll definitely work on enhancing our quality assurance processes to ensure that every product is inspected thoroughly before shipment. Your input helps us improve, and we appreciate it. If you have any further concerns, please don't hesitate to reach out to us.

Nebraska
1 review
0 helpful votes
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Covers were perfect size!
April 12, 2024

Sizes were easy to put and patterns were beautiful! They came in very quickly and fit our pillow perfectly!

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Autumne! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Satisfied customer
April 12, 2024

As usual delivered on time as expected. Will always order any custom covers from this site

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Chris! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Great company to work with
April 12, 2024

Cover turned out perfectly… Great fit, and quality! Company was very easy to work with and shipped out our cover quickly.

Date of experience: April 1, 2024
New Jersey
1 review
0 helpful votes
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The cushions look great.
April 12, 2024

Very pleased with the purchase. And the price was fair.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Louis! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Patio Cushion Covers
April 12, 2024

Great service, beautiful product and fast shipping

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Denine! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Drop in burner cover
April 12, 2024

I ordered a drop in burner cover. The cover came quick. The quality and fit was better than I imagined. Would order from this company again.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kim! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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The process is simple and the price is right. Was recommended to us by the retailer where we purchased our patio furniture.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

New York
1 review
0 helpful votes
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Great!
April 12, 2024

Good quality product - I feel it will last a long time.

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Maureen! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oregon
1 review
0 helpful votes
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Chair Cushion
April 12, 2024

Ordering was easy and delivered in good time. May order additional covers

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Sandie! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Great
April 12, 2024

Ordering was easy, fit was perfect, quality is great!

Date of experience: April 1, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Misti! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!