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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate good product and fast shipping For about half an hour how long are you gonna be not too long? Yeah, thank you
An excellent interface for measuring and placing the order -- much better than competitors.
Hey Hilary! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The ordering website was confusing but the customer service representative helped me provide the necessary fire pit dimensions
Thank you, Steve, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
As always- efficient, great value, easy to order.
No problems, great construction and quality
Hey Pamela! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Efficient, timely response, great value
Charged my card upon receipt of the order then lost it for about two weeks. Had to call them to get it going again. The product is of excellent quality, too bad the business is mediocre.
We appreciate you sharing your feedback, Rod. We sincerely apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we're committed to addressing your concerns. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
Very easy to order. I don't know what else to say. Have a great day.
Hey Bernhard! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
My order was processed and delivered quickly. It was everything I expected!
Hey Ada! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Came across the website by coincident and the page was so user-friendly I simply couldn't resist ordering. The pricing was minimal for the quality product you receive. I would highly recommend the company and product to all my friends and any other shoppers. Delivery was expeditious and exactly as I ordered. Great Job!
PLACING ORDER WAS SIMPLE - LETS SEE HOW THEY DELIVER. Order arrived as promised and all material included. Installed on 6/23/2024 and will follow up on use. I would suggest letting customers know that they will need to use some sort of rope/pulley to stretch the last corner to make your connection. As the fabric is new there is no give so you need to pull to make that last connection - rope/pulley (just loop through fabric hook and connector post anchor to make the last few inches).
Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Overall things were easy to work out and get done.
Thank you, Anna, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Had an amazing experience with the entire team at covers and all.
Thank you, Nicholas, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
See above. Great shppping experience. Website very easy to use. The only issue was getting the correct size for the pillow covers.
Hey Ck! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Dale! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Thank you, Dan, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.
The material is great quality, but the covers were too big. When asked to exchange since they were a standard size and color, they would not. I understand they are "custom" and I could have measured wrong, but we had to go buy foam to fill them in and not just one inch of foam, but two. I did not mismeasure by two inches. Just be very careful measuring and error on the smaller side. The covers seem to run big.
Ordering Website on payment authorization, page went red and stated product not available.
No email of acknowledgement of a transaction. Surprise---product showed up a couple weeks later from india.
Cheap plastic tarp, will crack in our cold weather.
Called covers and All, to ask them why they went through on the order without acknowledgment to customer. Started me through a long process of opening a trouble ticket. Do not recommend for any reason.
We are sorry to learn about the inconvenience, Thomas! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.
Weber cover fits perfectly. The traeger is a bit off. Fir the most part very good service and quality of items
Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.
Your response above will provide Covers & All with valuable feedback regarding your order so that they can better assist you and other customers
Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.
It looks like good quality. We have not installed yet. Probably not for a few weeks. Want to get the sliding glass doors clean first.
Decent web site, helpful customer service staff sorted out minor details.
Hey Hugh! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I placed an order and included picture of fire pit needing a new cover. Correspondence went back and forth as I was not submitting all the information they were requesting. Very thorough and exceptional product.
Hey Janet! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Della! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!